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"It’s all about the looks. The money was spent on the lobby, which is over-the-top and jarringly unexpected in what turned out to be an old exterior hallway 2-story motel. The hotel rooms are small, with modern beds squeezed in tight against the outer walls, requiring you to crawl over beds to reach lights or AC units. Furnishings are minimal and modern, but the hotel would be well-served to spend more on upkeep and amenities and less on styling. A single 3/4 full roll of toilet paper, a Kleenex box with four tissues left in it, an armoire that looks cute—but won’t stay shut and has a door that swings open and slams into the wall repeatedly, a funky looking black and white tile bathroom floor, which is super stylish—but white tiles in front of the sink look stained and grubby. The minimum number of towels. Paid breakfast in the bar/lobby restaurant. Are we in Italy? Beds were comfy with good linens and the place is clean, but it feels like owners are “playing” hotel."

"Clean room, helpful staff, great mountain view! "

"Great location, spacious room."

"The best!"

"Absolutely phenomenal "

"Clean room staff it's respectful and easy going "

"Clean and beautifully decorated room in the coach house overlooking the woods at the rear. Staff were very friendly and helpful and the breakfast delightful. Walkable into Lenox to visit the boutique shops and restaurants. Highly recommend!"

"We loved our stay at Oak ‘N Spruce. We are an extended family of 15, ranging in age from 3 to 91 years of age, who meet a couple of times a year in the Berkshires. We had 4 units, each with two king bedrooms (one unit was ADA compatible) and it worked out perfectly. We could not believe how much space each unit offered and we were all able to hang out comfortably in one unit. The units, while not new, were very clean and had everything we needed for a long weekend. The indoor pools and the game room were huge hits with the kids. We had a blast and would highly recommend this resort especially to families with children."

"Rooms where really clean, staff was great very helpful and generous. Breakfast was good, small selection but a good ones. Tub was nice n hit. Plenty clean towels "