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"Great customer service and close proximity to the main attractions in Trier. "

"Staff was friendly and helpful. Check in and check out was as easy as it gets. Parking was great. Breakfast was very good with no cooked options. Some mold in the shower. My only problem was we didn't realize that we had to request room service on line so we had to ask for clean towels because we missed the opportunity to have cleaning service. "

"Great location and very helpful staff. Nice breakfast "

"Clean room"

"Great room with Lots of space. Beds are a bit hard but fairly comfortable. The WiFi was a bit slow but functional. Two good restaurants in the courtyard. If you forgo room service you receive a free bottle of water for each day no service was provided. "

"The room was very clean and well appointed. The staff were very friendly and the breakfast was excellent. The access to the Vitalis spa and the robes and towels made it very easy to access the facility. "

"Room was very large and comfortable for European standards. Breakfast buffet was outstanding! Staff were courteous."

"Staff was great and the room was clean."

"We were disappointed in for the first time ever we had to pay extra for a accessible room . We had advised the staff my husband needed a walk in shower .We felt penalised because of disability . Age did reduce the price slightly but we felt it unfair "