Front of property

Reviews of Brera Serviced Apartments Leipzig

Brera Serviced Apartments Leipzig
Große Fleischergasse 19, Leipzig

Reviews

9.0

Wonderful

Rating 10 - Excellent. 14 out of 23 reviews" "
Rating 8 - Good. 6 out of 23 reviews" "
Rating 6 - Okay. 3 out of 23 reviews" "
Rating 4 - Poor. 0 out of 23 reviews" "
Rating 2 - Terrible. 0 out of 23 reviews" "

9.8/10

Cleanliness

8.8/10

Amenities

9.4/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

8/10 Good

michael

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Great place
Stayed 1 night in Apr 2024
Response from Marie on 2 May 2024
Dear Miachel, That's great to hear! We are really pleased that you enjoyed your stay with us so much. Your satisfaction is the most important thing for us. Thank you for your recommendation, it means a lot to us! We look forward to welcoming you back soon. Best regards Marie

6/10 Okay

Timothy

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Nice apartment but the bed was very small. The apartment was also hot even with the radiators turned off. I was billed for the city tax after I returned home with no instruction on how to pay.
Stayed 3 nights in Apr 2024
Response from Susanne on 25 Apr 2024
Dear Timothy,Thank you for your review. The beds in our small apartments are just 140x200. In the large apartments the beds are 160x200. We are pleased that the apartment otherwise met your expectations. For the accommodation tax we will send a payment link by email, depending on how the booking was made. Kind regards and welcome to come backSusanne + Marie

8/10 Good

James

Liked: Cleanliness, room comfort
Great aprtment but noisy on saturday
The aparment itself was great but be warned on saturday there is a loud nightclub nearby that plays music until after 2am in the mornig.
Stayed 2 nights in Feb 2024
Response from Susanne on 19 Feb 2024
Dear James, thanks for your review. Yes, you were our guest during the carnival weekend. There was a lot going on in the city.Kind regardsSusanne

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, room comfort
Stayed 4 nights in Jul 2022
Response from Susanne on 15 July 2022
Lieber Gast, herzlichen Dank für deine Bewertung und die volle Punktzahl! #stayingwithfriends und #workingwithfriends in einer tollen Firma! Herzliche Grüße - Susanne (Host)

10/10 Excellent

HENRY

Travelled with partner
Liked: Amenities, property conditions & facilities
Everything was as discribed online. Walkable to the Zemtrum, shops, restaurants, train station. Susanne was always making sure we had everything we needed. Answered all questions and/or requesr on a timely fashion. This place is EXCELLENT. Will definitely recomend this property and will definitely go back.. Thank you Breea
Stayed 7 nights in Jun 2022
Response from Susanne on 16 June 2022
Dear Henry, thanks for your warm words and time for the feedback. Our guests staying with friends at Brera. See you and best regards Susanne (Host)

6/10 Okay

Verified traveller

Liked: Cleanliness, room comfort
Very mixed; be aware of limits
Started off bad, didn't get better. Staff insists guests use WhatsApp for all communications and are not at all prepared when they are unable to do so. No advance preparation message -- was unaware by property description that "serviced apartment" was limited to a single cleaning each week; there is no evening or weekend management; guests must purchase own supplies (e.g., toilet paper, shampoo, soaps, etc.); appliances are not simple to use (and mine didn't all work at move-in; needed assistance to get going); staff entered unit without advanced notice or permission while I was away. I also felt they were blaming me for all the communication problems (frequently commented that if I'd only had WhatsApp there would have bene no issue, which I doubt). The units are very nice; the property is centrally located; and security is good. Good for short stays, if you don't need to cook or very long stays, if everything works. I was there one week and it did not suit my needs.
Stayed 7 nights in Oct 2021
Response from Susanne on 25 Oct 2021
Dear L. we always try to do our best for all guests, but unfortunately this is not always successful. We are available 24h/7d via phone +49 341 978 564 53. Some longstay guests prefer whatsapp. According to the booking conditions and homepage, each of our apartments is equipped with a "starter package". The guest is self-catering. Instruction manuals are in the apartment. It is unavoidable to enter the apartment for max. 5 minutes in twos during the annual fire safety check. This is for your safety and that of the other guests. This was announced 3 days in advance by notices. We will be happy to convince you during your next visit that it can be done differently. Best regards from autumnal Leipzig Susanne

10/10 Excellent

Jan

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Susanne on 22 Apr 2024
Herzlichen Dank für die volle Punktzahl, lieber Jan!Es liegt uns am Herzen, unseren Gästen einen wunderbaren Aufenthalt in unseren schönen Apartments im Herzen von Leipzig zu ermöglich.#stayingwithfriendsSusanne und Team

8/10 Good

Christel

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Mich hat der vorherige Telefonkontakt , in dem ich noch ein paar Fragen klären konnte schon im Vorfeld zuversichtlich gestimmt. Was fehlte, war eine direkte Ansprache zu Beginn des Aufenthalt. Nur durch Zufall konnte uns eine Mitarbeiterin, die sehr freundlich und zuvorkommend war, weiterhelfen. Am letzten Abend um 23 Uhr funktionierte eine Einlasskarte nicht mehr. Wenn wir keine zweite gehabt hätten oder ich alleine gereist wär ,hätte ich nicht gewusst was ich machen soll. Im Bereich des Treppenhauses und dem Eingangsbereich des Hauses war ein leicht moderiger Geruch.
Stayed 3 nights in Mar 2024
Response from Susanne on 28 Mar 2024
Liebe Christel, vielen Dank für deine Weiterempfehlung. Unser Büro liegt etwas versteckt im ersten Obergeschoss. Wir freuen uns, dass wir beim check-in helfen konnten. Telefonisch sind wir 24/7 zu erreichen und geben Unterstützung. Zusätzliche Schlüsselkarten können während des Aufenthaltes am Terminal erstellt werden. Unsere schönen Apartments befinden sich in einem denkmalgeschützten Gebäude in zentraler Lage.Frohe Ostern und besucht uns gerne wieder!Susanne und Team

10/10 Excellent

Katja

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Das einchecken ist etwas umständlich, weil im Haus kein Personal ist. Die Mail zum einchecken ist bei mir nie angekommen (auch nicht nach dreimaligen Versand). Dennoch war die Hotline immer besetzt , freundlich und hilfsbereit. Es hat alles geklappt. Vielen Dank gern wieder.
Stayed 1 night in Feb 2024
Response from Susanne on 19 Feb 2024
Liebe Katja, herzlichen Dank für die volle Punktzahl. Wir sind ständig bemüht unseren Service noch besser zu machen. Manchmal laden die Mails in den Spam Ordnern oder werden zu spät gelesen. Aus diesem Grund haben wir unsere Hotline :) Wir freuen uns, dass alles zu deiner Zufriedenheit war.Besuche uns sehr gerne wieder!Susanne

8/10 Good

Dagmar

Business traveller
Liked: Cleanliness, room comfort
Stayed 1 night in Jan 2024
Response from Susanne on 3 Feb 2024
Liebe Dagmar,herzlichen Dank für dein Feedback.Wir freuen uns, dass du einen schönen Aufenthalt hattest.Viele GrüßeSusanne

10/10 Excellent

Edna

Liked: Cleanliness, room comfort
Stayed 28 nights in Sep 2023
Response from Brera Serviced Apartments on 10 Nov 2023
Liebe Edna, vielen Dank für deine Bewertung! Wir freuen uns sehr darüber das du dich bei uns wohlgefühlt hast. Hab eine schöne Zeit und bis bald!Liebe Grüße Marie

10/10 Excellent

Luis

Liked: Cleanliness, room comfort
Alles top
Es war alles top. Sehr gute Lage und alles sehr ordentlich & sauber. Danke nochmal für die Empfehlung des Parkhauses.
Stayed 1 night in Aug 2023
Response from Susanne on 30 Aug 2023
Lieber Luis, herzlichen Dank für deine schöne Bewertung.Ja, unsere Lage im Herzen von Leipzig ist toll.Wir geben jederzeit gerne Tipps um die Anreise und den Aufenthalt der Gäste so angenehm wie möglich zu gestalten. Besuche uns gerne wieder!Susanne

6/10 Okay

Andreas

Stayed 1 night in Jun 2023
Response from Marie - House Manager on 8 June 2023
Lieber Andreas, vielen Dank für deine Bewertung! Falls du Verbesserungstipps hast, kannst du uns jederzeit kontaktieren. Wir freuen uns, dich wieder bei uns begrüßen zu dürfen. Hab eine schöne Zeit. Liebe Grüße,Marie

8/10 Good

Huiling

Stayed 28 nights in Jul 2022
Response from Susanne on 18 Aug 2022
Dear Huiling, thanks for the feedback and beeing our guest. Kind regards Susanne and Marie

10/10 Excellent

ATHANASIOS

Liked: Cleanliness, room comfort
Stayed 4 nights in May 2022
Response from Susanne on 31 May 2022
Hallo Athanasios, vielen lieben Dank dass du unser Gast warst und es dir bei uns gefallen hat. Besuche uns sehr gerne wieder! Herzliche Grüße aus Leipzig! Susanne

10/10 Excellent

Martin

Business traveller
Liked: Cleanliness, room comfort
Stayed 7 nights in Aug 2021

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, room comfort
Stayed 6 nights in Jul 2021

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, room comfort
위치가 너무 좋았습니다. 쇼핑거리와 중앙역도 모두 걸어서 가능했습니다. 코로나때문에 상점들이 대부분 닫고 음식점도 포장만 가능하였지만 숙소 내에서 조리도 가능하고 넓고 쾌적하였습니다. 직원들도 모두 너무 친절 하였습니다!
Stayed 11 nights in Apr 2021
Response from Amelie Nussdorfer on 21 Apr 2021
Thank you so much for the great feedback and staying at Brera Leipzig! Best reagrds from Susanne and Christoph