Top Hotels Near Leeds City Park in Birmingham from AU$96

"Came to the hotel at 10:30 at night only to be told our reservation was canceled. That was not done on our end. Then was told a different story that our rooms were canceled because of a maintenance problem. Absolutely no help in finding us alternate lodging. We were also told that a cancellation notice was sent to us. Again, not true. Never received. Orbitz and this Sonesta owe me an explanation and should make this right with some sort of compensation. "

"Great team! Excellent customer service! Highly recommend this property! Easy check in & out! Thank you, will be back soon!"

"Inexcusable. Refund is in progress. 1) Sticky floors throughout my room; 2) Mold on ceiling in my room; 3) Sheets had stains; 4) Elevator inspection certificate nearly a year expired; 5) Shower head was at my shoulders (I'm 5'10 lol). I'm fine with an older property and don't exactly ask for luxury when traveling for work, but this place didn't even meet the bare minimum."

"I enjoyed my stay. I will be back."

"The property is currently under construction but was still quite clean. The construction crew was considerate of guests. Biggest disappointment was that the pool was closed."

"Needs maintenance and updating"

"This is a nice hotel in an excellent location. Everything was good except the check-in. I was treated like an interruption, not a customer. Maybe it was a bad day. When I asked about the parking, I was told that it is handled by a third party - end of discussion. (Parking is a source of confusion and could be handled better.) Other members of the staff were very nice and helpful. The room was clean and had been recently updated."

"Parking was well lit, breakfast was exceptionally good, room was very clean and updated. The staff was very friendly and helpful. We didn’t use any of the facilities."

"The location is perfect. The hotel is clean and room was spacious. The staff was nice and friendly!"