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"Absolutely perfect lovely attention to detail as I only mentioned in passing it was my partner’s birthday and they did a lovely birthday desert much appreciated "

"Our expectations were by far exceeded with this lovely hotel. All the staff that we came across was helpful, friendly and so efficient. We spent the afternoon on Saturday in the Nelson and enjoyed a delicious lunch. The receptionist was welcoming and warm and very helpful with queries and organising a little suprise in our room. The room was clean, well equipped and very nicely presented. The bed was bit on the hard side but this is probably down to personal preference more than anything else. We had a meal in the palm court which was so beautiful and felt very special with the pianist playing and singing. The pool and changing rooms could do with a bit of updating but it was clean and warm so would happily use again. On the whole this place is an absolute gem where you are made to feel special, would happily stay again. "

"I booked a weekend for my parents anniversary and they really enjoyed the staff was really friendly and the place really nice "

"Friendly staff, nothing was too much trouble. Loved the little drop of sherry when booking and and the breakfast was amazing"

"Staff we re brilliant helpful and amended my mistakes to my booking "

"Breakfast was perfect, Room was great size and quiet, Staff were amazing and helpful "

"Beautiful room, livelhelpful staff this really is a cracking stay in Shrewsbury 10 out of 10 "

"Great staff, brilliant accommodation and good food. "

"The staff were so helpful and friendly. The room was beautiful with lovely accessories and the breakfast was amazing will definitely stay again"