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"Fantastic stay. Service was great."

"It’s the people that really make it. Deasy at the concierge desk was so kind and helpful. From check in to room service amazing people. Beautiful hotel amazing people. "

"It was amazing stay, great staff, specially Niko is always supportive in all my stays ❤️, food is wonderful and lounge team are super"

"Stayed here for a week, and I had a very nice stay. The room is clean, modern and comfortable. The hotel facilities are nice, and the restaurant food was pretty good. We tried room service and the breakfast. Breakfast was nice, but could have a little more variety. I liked the balcony in the room. The location is very central, and walking distance to the MRT and to Lotte mall - although the road is pretty narrow and floods quickly in heavy rain. There is a free washing facility which was very useful. My only issue is that the driers were not great, and damaged some of our clothes while also being slow to dry. Overall though, a great place to stay."

"Good place to stay with family room clean and staff friendly "

"Can hear the sound of traffic"

"Room was large size and beautiful hotel with great location. Connecting to a mall "

"I recently stayed at the Fairmont and it completely lived up to it's reputation. The Senayan area is perfectly located for shopping and dining. I played golf at the course near by and it was a short walk to the course. Great hotel I will be back for sure. "

"Overall was great. The staffs pleasure to deal with. Just a reminder for a 5 star hotel to keep up the room/bathroom maintenance so everything stays nice, tidy, clean, and doesn’t wear out easily thats important thing. As a 5 star hotel, please maintain consistent air-conditioning throughout the building. The hallway near our room was quite warm at times as were a few other areas "