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Reviews of Fairbridge Inn & Suites

2 out of 5
Fairbridge Inn & Suites
185 US Hwy 2, Leavenworth, WA

Reviews

8.2

Very good

Rating 10 - Excellent. 451 out of 1065 reviews" "
Rating 8 - Good. 367 out of 1065 reviews" "
Rating 6 - Okay. 161 out of 1065 reviews" "
Rating 4 - Poor. 60 out of 1065 reviews" "
Rating 2 - Terrible. 26 out of 1065 reviews" "

8.4/10

Cleanliness

8.8/10

Staff & service

7.6/10

Amenities

7.6/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Warren

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were great, location is on the edge of town, so only a short walk with some great food options across the road etc. super convenient and a hot tub open till midnight with no kids after 10pm. Great choice!
Stayed 3 nights in Apr 2024
Response from John on 30 Apr 2024
You just made my day! Hope you get the opportunity to stay with us again! Thank you very much!!

10/10 Excellent

Melissa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome price and great location in Leavenworth!
Stayed 1 night in Apr 2024
Response from John on 30 Apr 2024
I’m so glad you enjoyed your stay! Hope we get the chance to see ya'll again! Thanks

8/10 Good

McKenzie

Stayed 2 nights in Mar 2024
Response from John on 1 May 2024
Thanks for staying with us! I hope we get a chance to see you again. I hope you have a great time!

4/10 Poor

Kelley

Liked: Staff & service
Stayed 1 night in Apr 2024
Response from John on 1 May 2024
Thank you for answering our survey. Your score indicates that we can do better, and we would highly appreciate your letting us know what we can do to improve your experience! Thanks

8/10 Good

Raymond

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Apr 2024
Response from John on 1 May 2024
Thank you for answering our survey. We appreciate you taking the time.

4/10 Poor

tanya

Liked: Cleanliness
Disliked: Staff & service
Stayed 1 night in Apr 2024
Response from JOHN on 21 Apr 2024
Thank you for answering our survey. Your score indicates that we can do better, and we would highly appreciate your letting us know what we can do to improve your experience!

8/10 Good

Gail

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service
It was quite nice and John at the front desk was very helpful with recommending places for us to eat.
Stayed 1 night in Apr 2024
Response from John on 18 Apr 2024
You just made my day! Thank you so much for your kind words!!

10/10 Excellent

RAYMOND D.

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Very good
Stayed 1 night in Apr 2024
Response from John on 18 Apr 2024
thank you for your comment!!

8/10 Good

Tracy

Liked: Cleanliness, staff & service
Property was pretty good for the night. Out door was awkward and hard to open and close and there was limited breakfast. The alley behind is sketchy, but it’s pet friendly and the staff is very nice!
Stayed 1 night in Apr 2024
Response from John on 18 Apr 2024
Thank you for your constructive criticism. Please remember us for your next visit. Thanks

10/10 Excellent

Crystal

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very accommodating! My family and I enjoyed it thoroughly. There wasn't a thing they didn't think of to make the stay comfortable. Movies to rent with popcorn, life jackets for indoor heated pool, options to buy shorts if you didn't have any, vending machines on each floor. The staff was very friendly and check in and out was swift and painless. Cons would be there are no spectacular views from your window, some things are a little outdated but not unclean. Pros are it is a perfect walking distance from the Adventure park and downtown, and hotel service is 24/7. Definitely going to look back here for our next stay.
Stayed 2 nights in Apr 2024
Response from John on 18 Apr 2024
I really appreciate your kind words and your support. Thank you very much!

6/10 Okay

KEVIN, Lake Stevens

Travelled with family
Liked: Staff & service, amenities
The pool and hot tub were the highlight of this stay. John at the front desk was great, very personable and friendly.
Stayed 1 night in Apr 2024
Response from John on 18 Apr 2024
Thank you for your thoughtful comments! I hope you get another chance to stay with us again. Have a great day!!

6/10 Okay

Jo

Travelled with family
Liked: Cleanliness, staff & service
It was ok. The breakfast is an absolute joke. The beds/pillows needed to be replaced years ago. The molding around the door was so ill fitting that you could see light through it all around the door. Which made the noise from the highway so loud in the room. It sounded like the front door was open all night. It’s just an old place that needs some upgrades. I won’t stay here again. I will say that the only two employees I had interactions with were absolutely lovely!
Stayed 2 nights in Apr 2024
Response from John on 18 Apr 2024
We appreciate your constructive criticism. We are always striving to make our guest feel comfortable and happy. I also want to say thank you for the kind words about the Staff! Thank You

10/10 Excellent

Jane

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed the staff and the comfortable environment
Stayed 2 nights in Apr 2024
Response from Brandon Blackburn - GM on 11 Apr 2024
We are glad you had an enjoyable stay with us. We hope to see you again in the near future!

10/10 Excellent

Brian

Stayed 1 night in Apr 2024
Response from John on 1 May 2024
Your support and encouragement mean a lot. Thank you!

8/10 Good

John

Liked: Cleanliness
Stayed 1 night in Apr 2024
Response from John on 18 Apr 2024
thank you for the score! We do appreciate that!!

6/10 Okay

Nancy

Stayed 1 night in Apr 2024
Response from John on 1 May 2024
thanks for taking the time to fill out our survey! I wish I new how we could improve your stay for next time!

8/10 Good

Kathryn

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed just one night. The beds and pillows were ok. For one night stay the experience was fine for the price.
Stayed 1 night in Apr 2024
Response from John on 10 Apr 2024
Thanks for staying with us. We appreciate your feedback and hope to see you again.

6/10 Okay

Jennifer

Travelled with family
Liked: Cleanliness, staff & service
Parking was limited and it’s outdated, but the staff is great.
Stayed 1 night in Mar 2024
Response from John on 10 Apr 2024
Thanks for staying with us. We appreciate your feedback and hope to see you again.

10/10 Excellent

Lorraine

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There are a lot of more expensive options in this area. This was a great place for the price! It is a little older and nothing fancy, but perfectly located for walking around town. The parking can be a little tough if you have anything much bigger than a full-size truck. I would definitely stay again!
Stayed 1 night in Apr 2024
Response from John on 10 Apr 2024
Thanks for staying with us. We appreciate your feedback and hope to see you again.

2/10 Terrible

Jacqueline

Not honoring my insurance policy that I paid extra
Stayed 1 night in Apr 2024
Response from John on 10 Apr 2024
Thanks for staying with us. We appreciate your feedback and hope to see you again.

8/10 Good

Preston

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024
Response from John on 10 Apr 2024
Thanks for staying with us. We appreciate your feedback and hope to see you again.

10/10 Excellent

Calvin, Bellevue

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly service.
Stayed 1 night in Mar 2024
Response from John on 10 Apr 2024
Thanks for staying with us. We appreciate your feedback and hope to see you again.

8/10 Good

Richard

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Good location. Due for a renovation
Stayed 1 night in Mar 2024
Response from John on 10 Apr 2024
Thanks for staying with us. We appreciate your feedback and hope to see you again.

8/10 Good

Frederick T

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
The building is old and ruin down. Bathroom need up dates
Stayed 1 night in Mar 2024
Response from John on 10 Apr 2024
Thanks for staying with us. We appreciate your feedback and hope to see you again.

8/10 Good

Mark, Ottawa

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 1 night in Mar 2024
Response from John on 10 Apr 2024
Thanks for staying with us. We appreciate your feedback and hope to see you again.

8/10 Good

Eileen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from John on 10 Apr 2024
Thanks for staying with us. We appreciate your feedback and hope to see you again.

10/10 Excellent

Katy

Liked: Cleanliness, staff & service, property conditions & facilities
The staff goes out of their way to make you feel welcome. Would recommend to anyone coming to stay at Leavensworth and the dog loves the room too. Lovely.
Stayed 1 night in Mar 2024
Response from John on 10 Apr 2024
Thanks for staying with us. We appreciate your feedback and hope to see you again.

8/10 Good

Anthony

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room I stayed in met my needs it was conveniently located to who we were visiting. The parking lot was a bit tight. The attending clerks were friendly and welcoming.
Stayed 1 night in Mar 2024
Response from John on 10 Apr 2024
Thanks for staying with us. We appreciate your feedback and hope to see you again.

10/10 Excellent

Barbara, Hickory

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was close to shopping and restaurants and because i´m handicapped we were able to get a first floor room. The staff were very kind and helpful and brought us a shower curtain when we requested one. The man who checked us in, John, was nice and commented about my Dunkin Donuts outfit I had on wishing he could get some coffee from there. I left one for him to drink that I had bought at Safeway.
Stayed 1 night in Mar 2024
Response from John on 10 Apr 2024
Thanks for staying with us. We appreciate your feedback and hope to see you again.

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, property conditions & facilities
great service
Stayed 2 nights in Mar 2024
Response from John on 10 Apr 2024
Thanks for staying with us. We appreciate your feedback and hope to see you again.

10/10 Excellent

José

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Mar 2024
Response from John on 10 Apr 2024
Thanks for staying with us. We appreciate your feedback and hope to see you again.

8/10 Good

Nicole

Liked: Cleanliness, staff & service, property conditions & facilities
Close to everything.
Stayed 2 nights in Mar 2024
Response from John on 10 Apr 2024
Thanks for staying with us. We appreciate your feedback and hope to see you again.

6/10 Okay

David

Travelled with partner
A little old looking, needs updating.
Stayed 2 nights in Mar 2024
Response from John on 10 Apr 2024
Thanks for staying with us. We appreciate your feedback and hope to see you again.

10/10 Excellent

Glorianna

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Mar 2024
Response from John on 10 Apr 2024
Thanks for staying with us. We appreciate your feedback and hope to see you again.

10/10 Excellent

Maria

Stayed 1 night in Mar 2024
Response from John on 18 Apr 2024
Thank you for the top score, we really appreciate that!!

10/10 Excellent

Yaroslavna, Gresham

Stayed 1 night in Mar 2024
Response from John on 18 Apr 2024
Thanks for the top score, we really appreciate that!!!

8/10 Good

Sarena

Stayed 1 night in Mar 2024
Response from John on 18 Apr 2024
thank you for the high score!

8/10 Good

Crystal

Liked: Staff & service
Stayed 1 night in Mar 2024
Response from John on 10 Apr 2024
Thanks for staying with us. We appreciate your feedback and hope to see you again.

6/10 Okay

steven

Liked: Cleanliness, staff & service
It was ok. Clean place to sleep.
Stayed 1 night in Mar 2024
Response from John on 10 Apr 2024
Thanks for staying with us. We appreciate your feedback and hope to see you again.

10/10 Excellent

Sarah

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super great staff. Clean room!
Stayed 2 nights in Mar 2024
Response from John on 10 Apr 2024
Thanks for staying with us. We appreciate your feedback and hope to see you again.

8/10 Good

Marisol

Liked: Cleanliness, staff & service, property conditions & facilities
Good place
Stayed 1 night in Mar 2024
Response from John on 10 Apr 2024
Thanks for staying with us. We appreciate your feedback and hope to see you again.

6/10 Okay

Hayleigh

Travelled with partner
Liked: Staff & service
It was in a nice spot and had easy parking. However the shower was gross and the temperature kept changing. There was also an annoying beeping noise all night that didn’t go away.
Stayed 1 night in Mar 2024
Response from John on 10 Apr 2024
Thanks for staying with us. We appreciate your feedback and hope to see you again.

8/10 Good

Jonathan

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Nice and clean . Little far from the downtown area, breakfast was nothing special, gut overall good experience and was happy with my stay.
Stayed 2 nights in Mar 2024
Response from John on 10 Apr 2024
Thanks for staying with us. We appreciate your feedback and hope to see you again.

6/10 Okay

Mary

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Staff was pleasant, room was clean in this shabby, much-reconditioned facility. Breakfast still served in covid-era brown bags. No one tidied my room between the two nights i stayed--is this a west coast thing? No grounds to speak of, not a problem for a stay focused on skiing.
Stayed 2 nights in Mar 2024
Response from John on 10 Apr 2024
Thanks for staying with us. We appreciate your feedback and hope to see you again.

10/10 Excellent

Maggie

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great check in with John. He was so friendly and welcoming. The kids loved the pool and the hot tub. So nice to have an indoor pool option in the winter time. Great location too. Just a 9 min walk to downtown Leavenworth.
Stayed 1 night in Mar 2024
Response from John on 10 Apr 2024
Thanks for staying with us. We appreciate your feedback and hope to see you again.

10/10 Excellent

Mike

Stayed 2 nights in Mar 2024
Response from John on 10 Apr 2024
Thanks for staying with us. We appreciate your feedback and hope to see you again.

10/10 Excellent

Cindy

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was the perfect spot for an overnight stay in our back to back snowboarding skiing adventure at Stevens Pass. Hot tub was a lovely bonus. Easy check-in and easy drive back to the ski resort in the morning.
Stayed 1 night in Mar 2024
Response from John on 10 Apr 2024
Thanks for staying with us. We appreciate your feedback and hope to see you again.

10/10 Excellent

Klarence

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a great little inn. The staff were friendly upon arrival and friendly throughout the stay. Parking was plentiful and spots were decently sized, wide SUV friendly. The room was good, although I could hear the upstairs guests at times. It didn’t bother me much but, just noting it was a thing. The breakfast that came with the room was decent, smaller potions but good to get you going. We had a few choices and had to fill out a form the night before then pick it up from the front desk. 10/10 would book again.
Response from John on 10 Apr 2024
Thanks for staying with us. We appreciate your feedback and hope to see you again.

8/10 Good

Michael

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good value. Clean and well maintained. Great pool and hot tub
Stayed 2 nights in Feb 2024
Response from John on 10 Apr 2024
Thanks for staying with us. We appreciate your feedback and hope to see you again.

10/10 Excellent

Mireya

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pool is nice and warm my family and I we love it.
Stayed 1 night in Feb 2024
Response from John on 10 Apr 2024
Thanks for staying with us. We appreciate your feedback and hope to see you again.