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"The owners are great. The property is not. The place is cold for winter, the thermostat is locked, but if you call the owners they will adjust it up some. The place has a smell. It is like a wet dog or mold. The bed is hard, the pillows are flat, and the sheets are thin. It is a multi- stay unit home, if you book a room, there may be another 4 (or more) guests staying there with you sharing the common room. For winter, all the potted plant were brought inside. A bit more communication from the owners as to where they are or where to go for check-in would be appreciated. They are right next door for the record. The owners made a simple bread, fruit, and coffee breakfast with local jam and honey. It was nice and they are good conversationalists. I wish I could rate it higher, but the smell was a big negative for me. "

"Check in was woeful!!!! Bar& kitchen staff were very helpful but remote check-in management did not work (unlike some other hotels that seem to know how to manage Wotif bookings). It took well over an hour to get the entry codes. And then thebroom heating did not work - and remote management could not get anyone to fix it (being a Sunday is no excuse). At leadt the shower was hot - we hadnt get warm somehow. I've been more comfortable camping!!"

"Wonderful place. Almost a museum. Very good breakfast and restaurant. "

"The hotel was wonderful though the location was in the middle of car dealerships so there were few restaurants or interesting sights. "

"Fantastic experience in a great place, and restaurant. I want to highlight that, in particular, my wife (who is celiac) enjoyed her time considering the special care and the way that she was protected by the place’s owner through a special menu prepare to her. Casa Rural Vilaboa, thank you very much. For sure we will return."

"Limited food options "

"The character of the property was very well retained and our room was very comfortable. The breakfast was excellent but the evening meal had a disappointing menu and was not available until a late hour "

"Liked everything about the Hotel Casino Chaves"

"The place was clean and spacious. It had amazing views. "