Hotel Victoria Lauberhorn Wengen, a Faern Collection Hotel

Property class: 3

Choose dates to view prices

Reviews

8.8 out of 10
Excellent
A terrace, shopping on-site and mini golf are just a few of the amenities provided at Hotel Victoria Lauberhorn Wengen, a Faern Collection Hotel. Skiers and snowboarders can spend time on the slopes at this hotel, which offers ski passes and ski storage. Indulge in a hot stone massage, a facial and a body treatment at the on-site spa. Enjoy a meal at the two on-site restaurants. Enjoy the gym, as well as activities such as ice skating. Free in-room WiFi is available to all guests, along with a garden and a playground.
The current price is AU$298
includes taxes & fees
26 Oct - 27 Oct

Popular amenities

  • Pet-friendly
  • Free Wi-Fi

Room options

Available filters for rooms
Showing 12 of 12 rooms

Panorama Superior Double Room Jungfrau View

  • Sleeps 2
  • 1 Double Bed

Economy Double Room Jungfrau View

  • Sleeps 2
  • 1 Double Bed

Comfort Double Room

8.6 out of 10
Excellent
(24 reviews)
  • 16 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

Panoramic Double Room With View of the Jungfrau

9.0 out of 10
Wonderful
(11 reviews)
  • 18 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

Economy Double Room

8.6 out of 10
Excellent
(19 reviews)
  • 14 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

Comfort Single Room

9.4 out of 10
Exceptional
(3 reviews)
  • 14 sq m
  • Sleeps 1
  • 1 Single Bed

Triple Room

7.0 out of 10
Good
(9 reviews)
  • 22 sq m
  • 1 bedroom
  • Sleeps 3
  • 3 Single Beds

Family Room

8.0 out of 10
Very good
(6 reviews)
  • 33 sq m
  • 1 bedroom
  • Sleeps 4
  • 4 Single Beds

Comfort Double Room

  • Sleeps 2
  • 1 Double Bed

Economy Double Room With View of the Jungfrau

9.4 out of 10
Exceptional
(3 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

Gallery Family Room

  • 1 bedroom
  • Sleeps 6
  • 5 Single Beds

Panoramic superior double room with view of the Jungfrau

8.0 out of 10
Very good
(2 reviews)
  • Mountain view
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

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About the area

Located in Wengen, Hotel Victoria Lauberhorn Wengen, a Faern Collection Hotel is in the city centre and near a train station. The area's natural beauty can be seen at Eiger and Jungfraujoch. Mini Golf Wengen and Sportzentrum Grindelwald are also worth visiting. Enjoy the area's slopes with snowboarding and skiing lessons, and don't miss out on the snowshoeing and sledging. Visit our Lauterbrunnen travel guide
Map
Wengiboden 1350a, Wengen, BE, 3823

What's nearby

  • A mountain range with snow-capped peaks and lush green valleys.
    Grindelwald - Wengen Ski Area
    1 min walk - 0.0 km
  • A snow-covered mountain landscape with rocky outcrops and a clear blue sky.
    Mannlichen Mountain
    1 min walk - 0.0 km
  • A Swiss village with traditional houses, a mountain range, and a clear blue sky.
    Wengen LWM
    1 min walk - 0.0 km
  • A snow-covered mountain range with a valley and a ski lift.
    Wengen-Mannlichen Cable Car
    2 min walk - 0.2 km
  • Mini Golf Wengen
    3 min walk - 0.3 km

Getting around

  • Wengen Station
    1 min walk
  • Bern (BRN-Belp)
    111 min drive

Restaurants

  • Horner Pub
    72 min drive
  • Hotel Schützen
    72 min drive
  • Base Cafe
    72 min drive
  • Hotel Oberland
    72 min drive
  • Hotel Bären
    4 min walk

About this property

Hotel Victoria Lauberhorn Wengen, a Faern Collection Hotel

  • Hotel in the city centre
  • You can look forward to a terrace, shopping on-site and mini golf at Hotel Victoria Lauberhorn Wengen, a Faern Collection Hotel. Skiers and snowboarders can spend time on the slopes at this hotel, which offers ski passes and ski storage. Indulge in a hot stone massage, a facial and a body treatment at the on-site spa. Enjoy a meal at the two on-site restaurants. Enjoy the gym, as well as activities such as ice skating. Stay connected with free in-room WiFi, and guests can find other amenities, such as a garden and a playground.
  • Additional perks include:
    • An indoor pool, along with sunloungers
    • Bike hire, a lift and luggage storage
    • Massage treatment rooms, smoke-free property and multilingual staff
    • Laundry services, a banquet hall and meeting rooms
    • Guest reviews speak highly of the pool, helpful staff and location
  • Room features
  • All 120 rooms have comforts such as bathrobes, as well as thoughtful touches such as free WiFi and safes.
  • More conveniences in all rooms include:
    • Bathrooms with showers and hairdryers
    • Flat-screen TVs with satellite channels
    • Wardrobes/cupboards, heating and daily housekeeping

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • 2 restaurants
  • A bar/lounge

Things to do

  • Bicycle rentals
  • Full-service spa
  • Gym
  • Hot tub
  • Ice skating
  • Indoor pool
  • Mini golf
  • Playground
  • Sauna
  • Shopping
  • Ski passes
  • Ski storage
  • Steam room

Family friendly

  • Indoor pool
  • Mini golf
  • Playground

Conveniences

  • ATM
  • Limited-hour front desk
  • Luggage storage

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Meeting rooms

Outdoors

  • Garden
  • In the mountains
  • Pool loungers
  • Terrace

Full-service spa

  • 2 treatment rooms
  • Body scrubs
  • Facials
  • Hot stone massages
  • Hot tub
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Handrails in stairways
  • Height-adjustable showerhead
  • Lift

More

  • 5 floors
  • Banquet hall
  • Fireplace in lobby
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding

Bathroom

  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV with cable/satellite channels

More

  • Desk
  • Heating
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 10 PM
Early check-in subject to availability
Early check-in fee: CHF 40
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 10 AM
Late check-out subject to availability
Late check-out fee: CHF 40

Special check-in instructions

The front desk is open daily from 7:30 AM - 10 PM
Guests will receive an email within 24 hours before arrival with check-in instructions; front desk staffed during limited hours
If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Wengen is in a car-free zone and can be reached only by train.

Access methods

Front desk (limited hours)

Pets

Pets are allowed for an extra charge of CHF 25 per pet, per night
Food and water bowls are available

Children and extra beds

Children are welcome
Cots (infant beds) are not available

Payment types

  • Diners Club
  • Discover
  • Mastercard
  • Visa

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city and collected at the property. Exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: CHF 4.30 per person, per night for adults; CHF 2.20 per night for guests aged 6-16 years old. This tax does not apply to children under 6 years of age.
  • Tourism fee: CHF 1.00 per person, per night

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: CHF 25 per pet, per night
  • Early check-in fee: CHF 40 (subject to availability)
  • Late check-out fee: CHF 40 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, mobile payments and cash
Mobile payment options include: Google Pay, Apple Pay and TWINT
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
Guests under 14 years old are not allowed in the fitness facility, and guests under 12 years old are only allowed in the swimming pool and hot tub with adult supervision
Guests under 4 years old are not allowed in the spa, and guests under 12 years old are only allowed with adult supervision

Property class

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 3 stars.

Frequently asked questions

Does Hotel Victoria Lauberhorn Wengen, a Faern Collection Hotel have a pool?

Yes, this property has an indoor pool.

How much does it cost to stay at Hotel Victoria Lauberhorn Wengen, a Faern Collection Hotel?

As of 25 Sept 2026, prices found for a 1-night stay for 2 adults at Hotel Victoria Lauberhorn Wengen, a Faern Collection Hotel on 26 Oct 2026 start from AU$298, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Hotel Victoria Lauberhorn Wengen, a Faern Collection Hotel pet-friendly?

Yes, pets are allowed at this property. There's a fee of CHF 25 per pet, per night.

How much is parking at Hotel Victoria Lauberhorn Wengen, a Faern Collection Hotel?

This property doesn't offer parking.

What time is check-in at Hotel Victoria Lauberhorn Wengen, a Faern Collection Hotel?

Check-in start time: 3 PM; check-in end time: 10 PM. Early check-in is available for a fee of CHF 40 (subject to availability). Late check-in is available during limited hours.

What time is check-out at Hotel Victoria Lauberhorn Wengen, a Faern Collection Hotel?

Checkout is at 10 AM. Late checkout is available for CHF 40 (subject to availability).

Where is Hotel Victoria Lauberhorn Wengen, a Faern Collection Hotel located?

Located near the slopes, this Lauterbrunnen hotel is situated in the mountains, and is within a 5-minute walk of Grindelwald - Wengen Ski Area, Wengen LWM and Wengen-Mannlichen Cable Car. Mini Golf Wengen and Mannlichen Mountain are also within 5 minutes. Wengen Station is only a 1-minute walk.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Hotel Victoria Lauberhorn Wengen, a Faern Collection Hotel Reviews

8.8

Excellent

9.2

Cleanliness

9.4

Location

9.2

Staff & service

8.6

Property conditions & facilities
Rating 10 - Excellent. 546 out of 890 reviews
Rating 8 - Good. 228 out of 890 reviews
Rating 6 - Okay. 63 out of 890 reviews
Rating 4 - Poor. 29 out of 890 reviews
Rating 2 - Terrible. 24 out of 890 reviews

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service
Great location - rooms were clean and accommodating.
Stayed 3 nights in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect and convenient location. Hotel was beautiful and very clean and comfortable. Staff very friendly and helpful. Breakfast was excellent.
Stayed 5 nights in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We’ve stayed here several times from the US and find it to be the best! Right by the train station, excellent breakfast, love the pool and love the views. The staff is fantastic.
Stayed 6 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Balcony is with a gorgeous mountain view was worth every penny! Jacuzzi also had a perfect view. Reception staff were very helpful, in particular Jessica!
Stayed 2 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We didn't use the amenities; however, they looked great in the photos. The view is amazing, and the location is great, being just across the road from the train station. I LOVED that it is a car-free village other than municipal vehicles and some from the hotels further away from the train station. Highly recommend this location!!!
Stayed 3 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I want to give special shout out to Martin at the front desk! Thank you for your kindness and excellent customer service. I feel like I made a friend just talking to him! Also the rest of the staff was amazing and helpful. Pasta & more we had a great experience both times we ate from there, we felt at home! Definitely staying here again when we come back to Wengen.
Stayed 4 nights in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
The location was great, so close to the train station. The property is lovely. The breakfast was very good. We were disappointed that the spa was closed. We needed more electrical plugs in our room. Wengen is beautiful!
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The view and the elegance of the hotel was amazing. The staff was very friendly. Overall a beautiful
Stayed 7 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Great view
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Such a great experience staying at this hotel. From check-in to check-out, staff were very professional, welcoming, kind and accommodating. We will definitely be back! 10/10
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property right next to train station. The family room was ideal for a family of 5 with three young kids. The staff was very accommodating and helpful. Highly recommend this hotel to anyone traveling in the Wengen area!
Stayed 3 nights in May 2026
Verified review

6/10 Okay

Liked: Cleanliness
average property condition. had comfortable room and bedding. we took half board which was pretty bad experience. the breakfast was ok and the dinner at the Pasta restaurant had big delays, waiting lines, late serving and none to limited options for gluten free. the menu for half boarders was really restrictive. the staff was amazing i must say and tried to help.
Stayed 2 nights in Jul 2026
Verified review

6/10 Okay

Liked: Amenities
Disliked: Staff & service, property conditions & facilities
Rooms need to be renovated, small, not like advertised in photos. View from the room was exceptional, but that was all the room offered. Beds and pillows super uncomfortable. Front desk staff was friendly however the staff in the kitchen and restaurant seem like they do not want to work at all and do not seem to care or make sure their guests are enjoying their stay. Spa was very good. Very good location right across train station, especially if you’re hauling larger luggage. If you’re looking for a quiet spot, not for you because during dinner hours that have extremely loud speakers that play music, movies, or have live music.
Stayed 5 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean rooms and helpful staff. Message in the hotel was nice. Hot tub and spa area were closed for renovations which would have been nice to know prior to booking.
Stayed 2 nights in May 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was comfortable with a fantastic view. It was a bit light on with the extra touches - for example there was only soap in the shower, no shampoo. Included breakfast was good
Stayed 4 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful location with a great restaurant and amazing breakfast!
Stayed 2 nights in Nov 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The beautiful property with Mountain View’s was a great pick. Less than a 5 minute walk from the train station. The room was spacious, clean and had beautiful views of the Alps. The restaurant,Pasta and More was excellent and right at the hotel. Great visit.
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed 3 nights facing the Lauterbrunen city. The view was amazing from our room. The staff were really friendly and willing to help. The breakfast buffet was really good with many choices, especially so many different fresh breads. It's location is also perfect. Right next to the train station at Wengen. Room and bathroom were on the smaller side but the location, view and breakfast made up for it. The hair dryer only worked for 10 seconds at a time and only the shampoo and hand soap were provided in the room. We would stay here again next time.
Stayed 3 nights in Jun 2026
Verified review

6/10 Okay

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Paid high season rate. We are fitness oriented- the ad did NOT INDICATE THE ENTIRE FITNESS AREA/SPA WAS CLOSED for renovation. An accommodation should be made. Staff and Breakfast excellent, room was small and NO SPA😡
Stayed 4 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Enjoyed our stay at this property. Perfect location right next to train station,
Stayed 3 nights in Nov 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was clean, the property was quiet, the food at breakfast was delicious. Our view was good. There was a small issue with the elevator, but staff got it working very quickly. Unfortunately, the hot tub and spa area were under renovation and there was no indication on the website. I chose this hotel because it had a hot tub, so that was a disappointment.
Stayed 2 nights in May 2026
Verified review

6/10 Okay

Liked: Cleanliness, amenities, property conditions & facilities
It's location, location, and location with this hotel, ideally situated next to the train station. The views are fantastic from the breakfast terrace and in-house dining. Now, to the things that could have been better, the front desk could have been better; not sure if I'm just used to better service. When I saw the room did not have a view and I asked nicely for an upgrade, I was told very curtly, I booked the cheapest room possible. That was not my question. I made the reservations at the last minute due to my work schedule and did not really look at the details. I asked again if it was possible to upgrade, and I'm willing to pay the difference, but he said they don't have anything available. I'm not sure why that was not the first answer. Anyway would recommend it for the location and views, and nothing else.
Stayed 5 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service
Disliked: Amenities
The hotel was conveniently located close to train station. The outdoor patio area is lovely place to enjoy drinks and take in the beautiful views. We were very disappointed that the pool and hot tub were under renovations and not usable. One of the main reasons we picked this hotel was to have a hot tub and pool to enjoy the amazing views. We were upset that we were not told in advance or given a discount for the inconvenience. Otherwise the staff was helpful and hotel is convenient to shops, restaurants and all the alpine activities.
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Perfect location right next to the ski train going to Kleine Scheidegg and a cable car going to Mannlichen. Amazing spa with warm sea water pool fuul of water jet massage spots, hamam, sauna, dipping pools, and an ice water plunge bucket. Breakfast choices are a bit repetitive, but plentiful.
Stayed 8 nights in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Great location, wellness area so relaxing, good breakfast.
Stayed 3 nights in Jun 2025