Ratings based on 750 Verified Reviews

4.3 out of 5
89% of guests recommend
4.6 Room cleanliness
4.5 Service & staff
4.1 Room comfort
4.2 Hotel condition
Expedia-Verified Reviews
5 out of 5
by A verified traveller

Posted 16/06/2019
Wonderful hotel and friendly staff. The reason I gave low grade for staff is that in their eagerness to please their guests, they forget about privacy of their guests. One of the staff barged into my room while I was in the shower just to fill the mini bar! The next day housekeeping barged in at 8:30 am while I was sleeping. Both times my room door was locked but, I did not have the “do not disturb” sign on the handle. So, if you’re in your room, hang the do not disturb sign on the door.
Comment from Hotel Management
17/06/2019 by Cécile Csostenoble , Hotel Management
Dear guest, Thank you for your lovely comment about you trip. It is always really rewarding knowing that our guest loved their stay and were satisfied by the service proposed. About the issue you have encountered during your stay we are truly sorry about that, be sure that is has been taken in consideration so we can provide the best service possible. We would be pleased to welcoming you back for your future trip in the city of light. Kindest regards, Cécile Costenoble General Manager
5 out of 5
by A verified traveller

Posted 10/06/2019
Comment from Hotel Management
17/06/2019 by Cécile Costenoble , Hotel Management
Dear guest, thank you for taking the time to leave this review this is really rewarding the team's commitment to their job. We hope to welcoming you back soon at the Hotel Paris Melia Notre Dame. Sincerely yours, Cécile Costenoble general Manager
3 out of 5
by A verified traveller

Posted 05/06/2019
I like the great location near Notre Dame and restaurants. I didn’t like the poor air condo during a Paris heat wave. The staff was full of excuses and handed us fans in a “four star” hotel.
Comment from Hotel Management
12/06/2019 by Cécile Costenoble , Hotel Management
Dear guest, thank you for taking the time to write this comment, we always looking for client's feedback. It aloud us to provide the best stay possible by knowing were to improve. We did suffer from the heat wave, indeed it is very complicated to handle such changes in the weather, between heat wave and the windy and rainy days. We would be really pleased to welcoming you back for your future stay in Paris. Sincerely yours, Cécile Costenoble General Manager
4 out of 5
by A verified traveller

Posted 06/05/2019
Friendly staff and great location. Centre of everything but nice and quiet.
Comment from Hotel Management
07/05/2019 by Cécile Costenoble , Hotel Management
Dear guest, All the team from the Melia Paris Notre-Dame is very pleased to hear that you enjoyed your stay. We are very happy to receive such nice feedback, it is really rewarding for the team's commitment. We would be pleased to welcoming you back for your future stay in Paris. Sincerely yours, Cécile Costenoble General manager
5 out of 5
by A verified traveller

Posted 22/04/2019
Please don't go - so I can get a room! If you want quiet this is it. More like a private home.
Comment from Hotel Management
03/05/2019 by Cécile Costenoble, Hotel Management
Dear guest, We are pleased to hear that you loved your stay among us. This is really rewarding for the team's work to hear that you felt at home with us. We would be very pleased to welcoming you back for a future stay in Paris. Sincerely yours, Cécile Manager General manager
5 out of 5
by A verified traveller from Detroit, us

Posted 14/04/2019
The location was wonderful, the staff friendly and gracious.
Comment from Hotel Management
17/04/2019 by Cécile Costenoble, Hotel Management
Dear Marlene, First of all thank you for taking the time to write this comment. It is a pleasure for all the team of Melia Paris Notre-Dame hotel to read your wonderful feedback. We are happy that our services are recognized by our guests. Indeed, we are located in the center of the City of Lights with lots of attractions to enjoy nearby. Looking forward to welcoming you again. Sincerely, Cécile Costenoble General Manager
5 out of 5
by A verified traveller

Posted 13/04/2019
Comment from Hotel Management
16/04/2019 by Cécile Costenoble, Hotel Management
Dear guest, Thank you for taking the time to grade our hotel, we are very pleased to see that you enjoyed your stay among us. Hoping to see you again for your next visit of the City of Lights, Best Regards, Cécile Costenoble General Manager
4 out of 5
by A verified traveller from Laguna Beach, CA

Posted 20/03/2019
The hotel could not be in a better location, close to everything. The posted rate is almost 700 euros. We did not pay this amount, it is not worth 600-700 euros. If you can get a good rate it is very much worth a stay. Out favorite hotel in Paris.
Comment from Hotel Management
24/03/2019 by Cécile Costenoble, Hotel Management
Dear guest, First of all thank you for writing a comment about your experience. All the team of Melia Paris Notre-Dame hotel is happy to read that our establishment is your favorite hotel in Paris. As we are well located in the center of Paris, we guess that was helpful during your stay to visit the City of Lights. Concerning your remark about the price you saw posted is the rate available without promotions and on the high season. Depending on the period you are coming the rate might vary also with the our loyalty program it is also possible to have diverse rewards. Looking forward to welcoming you again. Cécile Costenoble General Manager
5 out of 5
by A verified traveller

Posted 10/02/2019
Staff was friendly and helpful no matter the request. The location places you three short blocks from Notre-Dame and two metro stops.
Comment from Hotel Management
11/02/2019 by Cécile Costenoble, Hotel Management
Dear Katie, First thank you for taking the time to write this comment. All the team of Melia Paris Notre-Dame is happy that your stay was enjoyable. We aim to provide personalized services to make it unique for each guest. It is true that the hotel is well located in the center of Paris, near lots of public transportations. Hoping to welcome you again soon! Sincerely, Cécile Costenoble General Manager
4 out of 5
by A verified traveller

Posted 22/01/2019
Lovely quiet street near Notre Dame, walking distance to Left Bank, Marais etc. second time I stayed there. First time perfect. This time, my room was near elevator and there was considerable noise each night ....But friendly helpful staff, great breakfast....Just ask for a quiet room!
Comment from Hotel Management
22/01/2019 by Cécile Costenoble, Hotel Management
Dear guest, All the team of Melia Paris Notre-Dame hotel is happy to learn that your enjoyed your second stay with us. Indeed, the hotel is well located near touristic areas. which allows our guests to visit the City of Light easily. Thank you for the feedbacks concerning the noise inside the room due to the elevator. We are taking into considerations this issue and will improve it. Hoping to welcome you again for a better experience ! Sincerely, Cécile Costenoble General Manager