All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
Response from Golden Gate Hotel and Casino on 26 Apr 2024
Thank you for taking the time out to write a review of our property. We appreciate your feedback and will use this to better our services for the future.
Response from Golden Gate Hotel and Casino on 27 Apr 2024
Thank you for staying with us, we really appreciate your feedback.
8/10 Good
sathiane
25 Apr 2024
Liked: Cleanliness, staff & service
sathiane
Stayed 4 nights in Apr 2024
Response from Golden Gate Hotel and Casino on 27 Apr 2024
Thank you for taking the time out to write a review of our property. We appreciate your feedback and will use this to better our services for the future.
Check in was a breeze, front desk very personable. After our first night, we woke up with the AC wasn’t working. A repairman was there in 5 minutes. We left
the room and when we returned, the AC worked great. Also, held our bags for several hours after checking out and before our flight.
Robert
Stayed 3 nights in Apr 2024
Response from Golden Gate Hotel and Casino on 22 Apr 2024
Thank you for staying with us, we really appreciate your feedback.
First room was beside Freemont and very noisy ,small and old. Was able to relocate to second floor where it was newer. Music from casino below was loud and finally turned off around 3 am . Place smelled old. We checked out 3 days early
John
Stayed 4 nights in Apr 2024
Response from Golden Gate Hotel and Casino on 20 Apr 2024
Thank you for taking the time out to write a review of our property. We're sorry you're unhappy and we appreciate your feedback. We will use this to better our services for the future.
Response from Golden Gate Hotel and Casino on 19 Apr 2024
Thank you for staying with us, we really appreciate your feedback.
8/10 Good
PATRICK, FREEPORT
15 Apr 2024
Liked: Cleanliness, staff & service
showers are GREAT, but room lighting was confusing, the curtains would not stay shut, I had use the HANGER TRICK to keep them closed. The bedding is super comfortable, but the area is also good for FREEMONT St. walking.
PATRICK
Stayed 2 nights in Apr 2024
Response from Golden Gate Hotel and Casino on 16 Apr 2024
Thank you for taking the time out to write a review of our property. We appreciate your feedback and will use this to better our services for the future.
It was close to good food but it was too loud speaker right out side room window could not sleep vibrations from speakers rock, the bed and floors will not stay there again because of it went on until four in the morning
Cynthia
Stayed 4 nights in Apr 2024
Response from Golden Gate Hotel and Casino on 16 Apr 2024
Thank you for taking the time out to write a review of our property. We appreciate your feedback and will use this to better our services for the future.
Bathroom was not clean at all. Looked like blood in shower.
Tim
Response from Golden Gate Hotel & Casino on 16 Apr 2024
Thank you for your feedback, we are using your feedback to improve our services.
8/10 Good
Edward
Travelled with family
14 Apr 2024
Quaint hotel. Good stay if you are up late, 2a.m. late. Our room was on Fremont Street and overlooked one of the concert stages. There was a concert. Music was good, just loud. Bathroom was very small. Clean though. Bed was comfy. Only negative was theYV did not have a signal so you could not watch or use it .
Edward
Stayed 1 night in Apr 2024
Response from Golden Gate Hotel and Casino on 14 Apr 2024
Thank you for taking the time out to write a review of our property. We appreciate your feedback and will use this to better our services for the future.
Upon entering the staff is warming green pleasant to stay every time I've stayed I have had a awesome time enjoyed and that's pretty much the place I stay.
LaMar
Stayed 1 night in Apr 2024
Response from Golden Gate Hotel and Casino on 14 Apr 2024
Thank you for staying with us, we really appreciate your feedback.
Response from Golden Gate Hotel and Casino on 14 Apr 2024
Thank you for taking the time out to write a review of our property. We're sorry you're unhappy and we appreciate your feedback. We will use this to better our services for the future.
10/10 Excellent
Jackie
1 Apr 2024
Jackie
Stayed 4 nights in Mar 2024
Response from Golden Gate Hotel and Casino on 22 Apr 2024
Thank you for staying with us, we really appreciate your feedback.
It smelled like pee everywhere. The rooms were disgusting and creepy. No AC. We "upgraded" for a less disgusting room. The same exact size but without a less prison vibe shower.
Haylee
Stayed 1 night in Mar 2024
Response from Golden Gate Hotel and Casino on 25 Mar 2024
Thank you for taking the time out to write a review of our property. We're sorry you're unhappy and we appreciate your feedback. We will use this to better our services for the future.
8/10 Good
Thomas
10 Mar 2024
Liked: Staff & service
Thomas
Stayed 2 nights in Mar 2024
Response from Golden Gate Hotel & Casino on 11 Mar 2024
Thank you for sharing your review regarding your recent stay. We hope to have another opportunity to host you again on your next visit to Las Vegas.
6/10 Okay
Jazmine
9 Mar 2024
Liked: Staff & service
Jazmine
Stayed 1 night in Mar 2024
Response from Golden Gate Hotel & Casino on 10 Mar 2024
Thank you for sharing your review regarding your recent stay. We hope to have another opportunity to host you again on your next visit to Las Vegas.
6/10 Okay
Nichole
Travelled with partner
6 Mar 2024
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
We knew going in that the hotel was a little noisy and that was proven to be true. Where our room was located, it was easy to drown out. I didn't so much have an issue with the music from Fremont street but the music from the casino below us was loud. The staff at this hotel was great and very helpful! Our room was very small and our bed wasn't great. If you are a hot sleeper and enjoy a fan or a cool room, I wouldn't recommend this hotel. They have the a/c option but they said in the "cooler" months it only blows hot air. We were sweating at night and slept on top of the covers. We booked this room because you can't beat the price but I am not sure I would stay here again. The up side to this hotel is the free parking and great staff.
Nichole
Stayed 3 nights in Mar 2024
Response from Golden Gate Hotel & Casino on 6 Mar 2024
First and foremost, we are sorry to hear about your experience with us. We apologize for any inconvenience caused. We are working hard to improve our guest services. We appreciate your feedback and hope to have another opportunity to welcome you back in the future.
We loved our stay. It was in the thick of things. If you want quiet, then dont stay here! We welcomed the loud music that starts at about noon and ends about 3am. We come for the Vegas effect. Not for the sleep. Room was clean, floor tables cheap and parking was free. Loved it!
leo
Stayed 3 nights in Mar 2024
Response from Golden Gate Hotel & Casino on 5 Mar 2024
Thank you for your compliments. We appreciate your kind words and look forward to welcoming you back soon.
10/10 Excellent
Rosalinda
4 Mar 2024
Rosalinda
Stayed 1 night in Mar 2024
Response from Golden Gate Hotel & Casino on 24 Mar 2024
Thank you for sharing your review regarding your recent stay. We hope to have another opportunity to host you again on your next visit to Las Vegas!
4/10 Poor
Edgar
Travelled with family
3 Mar 2024
Liked: Staff & service
The room smelled like cigarette smoke. It was deeply penetrated into the room and the smell never went away. It was definitely clean, but for the price I expected at least a non smoking room. Service and amenities were fine.
Edgar
Stayed 1 night in Mar 2024
Response from Golden Gate Hotel & Casino on 4 Mar 2024
First and foremost, we are sorry to hear about your experience with us. We apologize for any inconvenience caused. We are working hard to improve our guest services. We appreciate your feedback and hope to have another opportunity to welcome you back in the future.
Gave me the noisiest dirty gross room.
I get it was on sale but what dump.
Steven
Stayed 1 night in Feb 2024
Response from Golden Gate Hotel & Casino on 29 Feb 2024
First and foremost, we are sorry to hear about your experience with us. We apologize for any inconvenience caused. We are working hard to improve our guest services. We appreciate your feedback and hope to have another opportunity to welcome you back in the future.
Oldest hotel in Vegas, in the center of downtown. Clean, safe and all around an excellent hotel. Will stay here again. Thank you
jay
Stayed 4 nights in Feb 2024
Response from Golden Gate Hotel & Casino on 27 Feb 2024
Thank you for your compliments. We appreciate your kind words and look forward to welcoming you back soon.
4/10 Poor
tyler
26 Feb 2024
tyler
Stayed 3 nights in Feb 2024
Response from Golden Gate Hotel & Casino on 27 Feb 2024
First and foremost, we are sorry to hear about your experience with us. We apologize for any inconvenience caused. We are working hard to improve our guest services. We appreciate your feedback and hope to have another opportunity to welcome you back in the future.
10/10 Excellent
Robin
26 Feb 2024
Liked: Cleanliness, staff & service
Robin
Stayed 1 night in Feb 2024
Response from Golden Gate Hotel & Casino on 27 Feb 2024
Thank you for sharing your review regarding your recent stay. We hope to have another opportunity to host you again on your next visit to Las Vegas.
One night only due to flight! Located at the entrance of the Fremont experience. The hotel was old and dusty. The parking is located on the next block over. Valet is free with tips. Resort fees are ridiculous for what’s offered as amenities. I would NEVER stay here again. The bathroom is from the 50s never remodeled. The carpet and bed is from the 60s not too much better. The music played all night loudly due to location! It was an uncomfortable stay!
Jenee
Stayed 1 night in Feb 2024
Response from Golden Gate Hotel & Casino on 22 Feb 2024
Thank you for your review. We are sorry to hear about the issue you experienced with our location. We are in the heart of the Fremont St. Experience where live entertainment performs nightly; we apologize for any inconvenience that this may cause. We appreciate your feedback and hope to have another chance to host you on your next visit to Las Vegas.
If you're wanting a party atmosphere and not bothered by loud music all night long, then this is your place. Its definately a party location being on the street. No real quiet hours. rooms are small and would have been nice to have more dining/ restaurants closer by. otherwise it was a good place.
Sara
Stayed 6 nights in Feb 2024
Response from Golden Gate Hotel & Casino on 21 Feb 2024
Thank you for sharing your review regarding your recent stay. We hope to have another opportunity to host you again on your next visit to Las Vegas.
The lady at the front desk was rude. No complaints about our suite. The area around the hotel was dirty, but it was Super Bowl weekend. We would definitely stay there again.
Kim
Stayed 2 nights in Feb 2024
Response from Golden Gate Hotel & Casino on 21 Feb 2024
Thank you for sharing your review regarding your recent stay. We hope to have another opportunity to host you again on your next visit to Las Vegas.
Response from Golden Gate Hotel & Casino on 21 Feb 2024
Thank you for sharing your review regarding your recent stay. We hope to have another opportunity to host you again on your next visit to Las Vegas.
6/10 Okay
Steven
Travelled with group
15 Feb 2024
Definitely loud on Fremont. Something just to expect when staying downtown. Also when asked to check in early they told me they would text me and by the time the room was ready it was an hour later than normal check in.
Steven
Stayed 2 nights in Feb 2024
Response from Golden Gate Hotel & Casino on 15 Feb 2024
First and foremost, we are sorry to hear about your experience with us. We apologize for any inconvenience caused. We are working hard to improve our guest services. We appreciate your feedback and hope to have another opportunity to welcome you back in the future.
2/10 Terrible
Jasmine
Travelled with family and small children, Business traveller
They changed our room upon arrival. Wasn’t happy about being next to a stage.
Jasmine
Stayed 1 night in Feb 2024
Response from Golden Gate Hotel & Casino on 14 Feb 2024
Thank you for your review. We are sorry to hear about the issue you experienced with our location. We are in the heart of the Fremont St. Experience where live entertainment performs nightly; we apologize for any inconvenience that this may cause. We appreciate your feedback and hope to have another chance to host you on your next visit to Las Vegas.
4/10 Poor
nafis
13 Feb 2024
nafis
Stayed 5 nights in Feb 2024
Response from Golden Gate Hotel & Casino on 14 Feb 2024
First and foremost, we are sorry to hear about your experience with us. We apologize for any inconvenience caused. We are working hard to improve our guest services. We appreciate your feedback and hope to have another opportunity to welcome you back in the future.
I was impressed by the nostalgia of this hotel and its cleanliness.
I had a couple of issues with the booking and the clerks at the front desk gave me the deer in headlights look. Ultimately, the supervisors took care of a couple of issues I had professionally to my satisfaction.
Jerry
Stayed 2 nights in Feb 2024
Response from Golden Gate Hotel & Casino on 11 Feb 2024
Thank you for sharing your review regarding your recent stay. We hope to have another opportunity to host you again on your next visit to Las Vegas.
Response from Golden Gate Hotel & Casino on 6 Feb 2024
Thank you for sharing your review regarding your recent stay. We hope to have another opportunity to host you again on your next visit to Las Vegas.
10/10 Excellent
levi, Smithtown
5 Feb 2024
Liked: Staff & service
It was great that I could use the great amenities at the sister properties
Otherwise the rooms can use some renovation
levi
Stayed 2 nights in Feb 2024
Response from Golden Gate Hotel & Casino on 5 Feb 2024
Thank you for sharing your review regarding your recent stay. We hope to have another opportunity to host you again on your next visit to Las Vegas.
10/10 Excellent
Monica
4 Feb 2024
Monica
Stayed 2 nights in Feb 2024
Response from Golden Gate Hotel & Casino on 20 Mar 2024
Thank you for sharing your review regarding your recent stay. We hope to have another opportunity to host you again on your next visit to Las Vegas.
2/10 Terrible
Andrea
Business traveller
4 Feb 2024
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The room was on Fremont on too loud. I was there for school and not drinking alcohol. Very uncomfortable and hard to sleep which made my next day of clinicals very difficult.
Andrea
Stayed 1 night in Jan 2024
Response from Golden Gate Hotel & Casino on 4 Feb 2024
Thank you for your review. We are sorry to hear about the issue you experienced with our location. We are in the heart of the Fremont St. Experience where live entertainment performs nightly; we apologize for any inconvenience that this may cause. We appreciate your feedback and hope to have another chance to host you on your next visit to Las Vegas.
Response from Golden Gate Hotel & Casino on 4 Feb 2024
First and foremost, we are sorry to hear about your experience with us. We apologize for any inconvenience caused. We are working hard to improve our guest services. We appreciate your feedback and hope to have another opportunity to welcome you back in the future.
Oldest Casino Hotel in Las Vegas. The rooms are part of the original hotel. We were in one of the rooms in the original 80 year old section. Great restoration.
This is our tenth visit to this hotel. We love it and its position on the Fremont Experience.
Great fun. Great service. We love it.
John
Stayed 1 night in Feb 2024
Response from Golden Gate Hotel & Casino on 4 Feb 2024
Thank you for your compliments. We appreciate your kind words and look forward to welcoming you back soon.