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Reviews of Boulder Station Hotel and Casino

3.5 out of 5
Boulder Station Hotel and Casino
4111 Boulder Hwy, Las Vegas, NV

Reviews

8.2

Very good

Rating 10 - Excellent. 731 out of 1515 reviews" "
Rating 8 - Good. 448 out of 1515 reviews" "
Rating 6 - Okay. 172 out of 1515 reviews" "
Rating 4 - Poor. 82 out of 1515 reviews" "
Rating 2 - Terrible. 82 out of 1515 reviews" "

8.4/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

María

Liked: Cleanliness, staff & service, property conditions & facilities
I like the customer service. I always feel welcome.
Stayed 1 night in Apr 2024
Response from Danielle Kahaunaele Hotel Manager on 30 Apr 2024
Thank you so much for this wonderful review. We truly appreciate you. We cant wait to see you again soon.

8/10 Good

Pete

Liked: Staff & service
Glad they had roving security around the parking lots and someone posted at elevator. Thanks!
Stayed 1 night in Apr 2024
Response from Assistant Hotel Manager on 28 Apr 2024
Thank you for your 4/5 review, we appreciate the feedback as we are always growing! We will see you back soon!

10/10 Excellent

Sergio, Cudahy

Liked: Cleanliness, staff & service, amenities
Nice place to stay I loved it
Stayed 1 night in Apr 2024
Response from Assistant Hotel Manager on 27 Apr 2024
Thank you for the review!

4/10 Poor

Marcelina

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The area was not too bad, the room was. The AC was not working very well, room smelled funky and you’d have better luck showering using outside sprinklers rather then the shower head in the bathroom.
Stayed 3 nights in Apr 2024
Response from Assistant Hotel Manager on 27 Apr 2024
Thank you for your review!

4/10 Poor

Donald

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Nothing was Organize for my arrival
Stayed 2 nights in Apr 2024
Response from Assistant Hotel Manager on 26 Apr 2024
We are sorry to hear your experience was not 5/5. Thank you for your honest review!

10/10 Excellent

Tracy, Los Angeles

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Its relaxing and love it
Stayed 3 nights in Apr 2024
Response from Assistant Hotel Manager on 26 Apr 2024
Thank you for your wonderful 5/5 review, we appreciate it and will share this with our team!

10/10 Excellent

Elba

Travelled with family
Nice people
Stayed 1 night in Apr 2024
Response from Danielle Kahaunaele Hotel Manager on 26 Apr 2024
Thank you so much for this great review! We truly appreciate you. We cant wait to see you again!

10/10 Excellent

Neil

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Assistant Hotel Manager on 24 Apr 2024
Thank you for your wonderful rating! We appreciate you and hope to see you back soon. 5/5 we are honored!

8/10 Good

Debra

Liked: Cleanliness, staff & service
Good value for price
Stayed 2 nights in Apr 2024
Response from Danielle Kahaunaele Hotel Manager on 23 Apr 2024
Thank you for taking the time to give us your feedback and this great rating. We truly appreciate you. We hope to see you again soon.

4/10 Poor

Jeanell

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
When we checked in, we arrived to our room to have a nice brown surprise on our pillow… When we took the pillow to the desk the lady was disgusted and only offered a $15 credit. Completely unsanitary and worth more than a small credit. The next day we played the slots and our machine completely shut off. We had to wait 45 mins for it to reboot and were just told “It happens all the time.” Between these two instances and the homeless people roaming the casino/hotel I can say we will not be returning. This property definitely needs some changes.
Stayed 5 nights in Apr 2024
Response from Danielle Kahaunaele Hotel Manager on 23 Apr 2024
Thank you for taking the time and giving us your feedback. We do apologize for the issues you had with your stay.

8/10 Good

Tracy

Travelled with partner
Liked: Cleanliness, amenities
Everything was good , besides the fact our room we reserved was not available at check in and we were not offered any compensation.
Stayed 3 nights in Apr 2024
Response from Danielle Kahaunaele Hotel Manager on 23 Apr 2024
Thank you for giving us your feedback. We apologize for the issue you might have had. We truly appreciate you being guest. We hope to see you again.

10/10 Excellent

Veronica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved that BOULDER CASINO has a dancing place in the same place and the variety of restaurants!!!
Stayed 1 night in Apr 2024
Response from Danielle Kahaunaele Hotel Manager on 23 Apr 2024
Wow! Thank you so much for this wonderful review and rating. We truly appreciate you! We hope to see you again soon.

2/10 Terrible

Nathaly

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I didnt like that i ask for towles and they never got them to mu room then the room didnt have a iron at all and when i informed the front desk they didnt even gove a small discount. IF I would of broken or did something wrong they would of just charged us fees.
Stayed 2 nights in Apr 2024
Response from Danielle Kahaunaele Hotel Manager on 23 Apr 2024
Thank you for taking the time to give us your feedback. We do apologize for any issues you had with your stay.

10/10 Excellent

Misty, St George

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great! So many dining options!
Stayed 1 night in Apr 2024
Response from Danielle Kahaunaele Hotel Manager on 23 Apr 2024
Thank you for taking the time to give us a review! We truly appreciate you! We cant wait to see you again.

6/10 Okay

Kevin

Travelled with partner
Liked: Cleanliness
Disliked: Staff & service
Front desk was slow and wasn’t sure what was happening with our reservation. Said we were getting a discount because they didn’t have the correct room, but we didn’t get one. Property itself was fine, you get what you pay for!
Stayed 1 night in Apr 2024
Response from Assistant Hotel Manager on 20 Apr 2024
Thank you for your review.

10/10 Excellent

Letty

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024
Response from Assistant Hotel Manager on 19 Apr 2024
Thank you for your 5/5 review!!!

10/10 Excellent

Letty

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Smell great nonsmoking area comfortable bed and the view was nice at night
Stayed 1 night in Apr 2024
Response from Assistant Hotel Manager on 19 Apr 2024
Thank you for your review, 5/5!!! We will let our team know!

6/10 Okay

Claire

Stayed 3 nights in Apr 2024
Response from Assistant Hotel Manager on 19 Apr 2024
We will strive for a higher rating and appreciate your feedback as it is essential for Stations! Thank you once again.

4/10 Poor

Jose

Travelled with family
Disliked: Property conditions & facilities
We were not aware of the pool being closed. Part of our vacation was to hang out by the pool area. Neither site showed pool closed
Stayed 2 nights in Apr 2024
Response from Danielle Kahaunaele Hotel Manager on 17 Apr 2024
Thank you for taking the time to give us your feedback. We are sorry the pool was closed. We hope you will give us another chance.

10/10 Excellent

carl

Liked: Amenities
I thought when I booked that the place might be scary because of the price but was pleasantly surprised how nice it was Clean nice room with a nice casino with entertainment and dining options I will be staying in the future for sure.
Stayed 2 nights in Apr 2024
Response from Danielle Kahaunaele Hotel Manager on 17 Apr 2024
Thank you so much for taking the time to give us your feedback. We truly appreciate you and cant wait to see you again.

10/10 Excellent

Melissa, Houston

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Would like to thank lendly from the slot service
Stayed 2 nights in Apr 2024
Response from Danielle Kahaunaele Hotel Manager on 15 Apr 2024
Thank you for this wonderful feedback and rating.We truly appreciate you! We hope to see you again soon.

10/10 Excellent

Jamar

Liked: Cleanliness
Stayed 1 night in Apr 2024
Response from Assistant Hotel Manager on 13 Apr 2024
thank you for your review, we truly appreciate this 5/5!!

10/10 Excellent

Jay J

Liked: Cleanliness, staff & service, property conditions & facilities
Suited our needs perfectly
Stayed 3 nights in Jan 2024
Response from Assistant Hotel Manager on 13 Apr 2024
Thank you for your 5/5 review, we are happy to hear feedback and will let out team know!

6/10 Okay

Ken

Travelled with partner
Liked: Amenities
Disliked: Staff & service
Not really a good place to stay anymore. Was nice a few years ago but not anymore.
Stayed 1 night in Apr 2024
Response from Assistant Hotel Manager on 11 Apr 2024
thank you for your review, your feedback makes us better.

10/10 Excellent

Andrew

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a great time with my family reunion
Stayed 2 nights in Apr 2024
Response from Assistant Hotel Manager on 11 Apr 2024
Thank you so much for your review!

10/10 Excellent

Maureen

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities
Location
Stayed 1 night in Apr 2024
Response from Danielle Kahaunaele Hotel Manager on 9 Apr 2024
Thank you taking the time and leave us this great rating. We truly appreciate you! We hope to see you soon.

4/10 Poor

Karen

Stayed 1 night in Apr 2024
Response from Danielle Kahaunaele Hotel Manager on 9 Apr 2024
Thank you for taking the time and giving us this rating. We truly appreciate you.

10/10 Excellent

Kyle

Travelled with family
Liked: Amenities, property conditions & facilities
Great hotel
Stayed 1 night in Apr 2024
Response from Danielle Kahaunaele Hotel Manager on 9 Apr 2024
Thank you so much for this wonderful review! We truly appreciate you. We cant wait to see you again.

10/10 Excellent

Anna, North Las Vegas

Liked: Cleanliness, staff & service, property conditions & facilities
Nice service
Stayed 1 night in Apr 2024
Response from Assistant Hotel Manager on 7 Apr 2024
Thank you for your review!

8/10 Good

Marbel

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
👍
Stayed 1 night in Apr 2024
Response from Assistant Hotel Manager on 6 Apr 2024
Thank you for your review!

8/10 Good

Mary Lynne

Stayed 3 nights in Mar 2024
Response from Assistant Hotel Manager on 25 Apr 2024
Thank you for your 4/5 review, we hope to improve and give you a better experience on your next visit!

8/10 Good

Palepa

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service
Disliked: Amenities
Everything ok, just the smell and aroma due to people smoking. I really liked the room services. Cleaned everyday!
Stayed 7 nights in Mar 2024
Response from Assistant Hotel Manager on 4 Apr 2024
Thank you for your review, we greatly appreciate your feedback!

10/10 Excellent

Noe

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love it there!
Stayed 6 nights in Feb 2024
Response from Danielle Kahaunaele Hotel Manager on 2 Apr 2024
Thank you for taking the time to give us your feedback. We are thrilled you had a wonderful time. We hope to see you again soon.

4/10 Poor

Auyama L

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
Electricity went out and I checked out a day early. It’s old and needs to be updated.
Stayed 4 nights in Mar 2024
Response from Danielle Kahaunaele Hotel Manager on 2 Apr 2024
Thank you taking the time and give us your feedback. We are truly sorry for any issues you had. We really appreciate you as our guest.

10/10 Excellent

Lilia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024
Response from Danielle Kahaunaele Hotel Manager on 2 Apr 2024
Thank you for taking the time to give us a rating. We truly appreciate you. We cant wait to see you again.

8/10 Good

Frances

Travelled with family
Liked: Cleanliness, property conditions & facilities
I did not find it mobility access friendly.
Stayed 1 night in Mar 2024
Response from Danielle Kahaunaele Hotel Manager on 2 Apr 2024
Thank you for taking the time to give us your feedback. We truly appreciate you!

2/10 Terrible

David

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
They lost power to the hotel & casino at around 8am. Only two of the four generators worked so many of the rooms had no power. They would not give a refund even though you could not use the bathroom (no lights) or power.
Stayed 1 night in Mar 2024
Response from Danielle Kahaunaele Hotel Manager on 2 Apr 2024
Thank you so much for taking the time and giving us your feedback. We do apologize for any issues you might have had. We truly appreciate you.

10/10 Excellent

Sinoeun

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy to get around area
Stayed 4 nights in Mar 2024
Response from Danielle Kahaunaele Hotel Manager on 29 Mar 2024
Thank you for this wonderful rating and feedback. We truly appreciate. We hope to see you again on the next trip.

8/10 Good

barry

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property was close to everything we needed to visit. Brass Fork is our new favorite Breakfast place! Good food, service, and friendly people.
Stayed 3 nights in Mar 2024
Response from Danielle Kahaunaele Hotel Manager on 25 Mar 2024
Thank you for taking the time to leave us this wonderful feedback and rating. We truly appreciate you and cant wait to see you again.

10/10 Excellent

Sandra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great gave me the peace I needed
Stayed 1 night in Mar 2024
Response from Danielle Kahaunaele Hotel Manager on 24 Mar 2024
Thank you so much for taking the time to leave us a review. We are so happy you enjoyed your stay. We cant wait to see you again on the next trip.

8/10 Good

Grecia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Danielle Kahaunaele Hotel Manager on 24 Mar 2024
Thank you for taking the time to leave us this rating. We truly appreciate you and cant wait to see you again soon.

8/10 Good

Becky

Stayed 5 nights in Mar 2024
Response from Assistant Hotel Manager on 11 Apr 2024
Thank you so much for your review!

10/10 Excellent

Lubia

Liked: Cleanliness, staff & service
The ice machine on my floor was broken, i stayed there for three days and was not fixed during that time. Had to go to other floor get ice
Stayed 2 nights in Feb 2024
Response from Assistant Hotel Manager on 21 Mar 2024
thank you for your review, we will be in contact with our team to make sure this is fixed.

6/10 Okay

Randye

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Assistant Hotel Manager on 21 Mar 2024
Thank you for your ratings, we hope to bring these up in the future!

8/10 Good

Barry

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Nice facility. I’m not a gambler so didn’t leave you with any of my money lol
Stayed 1 night in Mar 2024
Response from Danielle Kahaunaele Hotel Manager on 19 Mar 2024
Thank you for taking the time to give us your feedback. We truly appreciate you staying with us! We cant wait to see you again.

2/10 Terrible

charles

Liked: Cleanliness, staff & service, property conditions & facilities
The people next door was partying till 4 in the morning got no sleeping and no one came to warn them. I did not enjoy my stay
Stayed 1 night in Mar 2024
Response from Danielle Kahaunaele Hotel Manager on 19 Mar 2024
We apologize for any issues you had with your stay. Thank you for the feedback. We hope you will give us another try.

8/10 Good

Lieselotte

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Resort fees
Stayed 2 nights in Mar 2024
Response from Danielle Kahaunaele Hotel Manager on 19 Mar 2024
Thank you for your feedback. We truly apprciate you!

10/10 Excellent

MARIA

Liked: Cleanliness, staff & service, property conditions & facilities
Good choice
Stayed 1 night in Mar 2024
Response from Danielle Kahaunaele Hotel Manager on 19 Mar 2024
Thank you for taking the time to leave us a review and rating. We truly appreciate you. We hope to see you on the next trip.

10/10 Excellent

Marisa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We like to stay here. We have some luck gambling. The restaurant has good prices and great food. And I like their bingo!
Stayed 3 nights in Mar 2024
Response from Danielle Kahaunaele Hotel Manager on 19 Mar 2024
Thank you so much for taking the time to leave us a great review! We truly appreciate you! We cant wait to see you again.

8/10 Good

Grecia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Danielle Kahaunaele Hotel Manager on 14 Mar 2024
Thank you for taking the time to give us this rating. We truly appreciate you. We hope to see you again soon.