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"Bad communication and unfriendly staff"

"Great place to stay for a quick stopover. Located next to all of the important places. It is really noisy in this area, but it was something I anticipated and brought earplugs. They worked great and I slept well!"

"Easy to get arroud. "

"We stayed in a twin room. While not large, it was as expected. The room was clean and the beds very comfortable. Air conditioning was very efficient. Great value for a comfortable stay where we didn’t intend on spending a lot of time in the room. "

"Much better than expected after reading the other reviews. By standards of Semporna, this hotel is very good. My room was very spacious, comfortable and clean. The staff members were nice, but completely failed at the one thing people actually come to Semporna for - information about day trips to the nearby islands. It felt like I was the first person to ever ask them about going to Mabul or Mataking. To be fair all “sales” people in Semporna were like this so not just an issue in this hotel. "

"The airport transport was nearly one hour late... There instruction was to send me the license plate with no further comments. Another guy at the airport explained it to me and looked for my taxi. (the driver didn't get out of the car and helped me at all) At the hotel the gave me a rm which I couldn't log the door, due to the fact I was the only guest, I felt safe. In the evening the following day I recognized that somebody stole my money. The owner didn't care at all and wanted me to pay the dinner and transport. I told him that all my money were stolen and that breakfast and dinner is included. He didn't respond. The last night at this resort I felt very unsafe and unwelcomed. "