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Overview of Shangri-La's Mactan Resort & Spa

Photo gallery

Guest reviews

4.5 / 5Wonderful
1,729 reviews

Amenities

  • Pool
  • Free WiFi
  • Free parking
  • Air Conditioning

Map

Explore the area

Popular LocationMagellan Shrine9 min walk
AirportCebu (CEB-Mactan - Cebu Intl.)9 min drive
Popular LocationMactan Marina Mall16 min drive
Popular LocationCebu Yacht Club18 min drive

Choose dates to view prices

Free cancellation on all rooms

You can change or cancel this stay if plans change. Because flexibility matters.

  • Deluxe Room, 1 King Bed, Sea View

    Deluxe Room, 1 King Bed, Sea View

    Room amenities

    • 36 sq m
    • Sea view
    • Sleeps 3
    Show details
  • Deluxe Room, 2 Single Beds, Sea View

    Deluxe Room, 2 Single Beds, Sea View

    Room amenities

    • 36 sq m
    • Sea view
    • Sleeps 3
    Show details
  • Deluxe Room, 1 King Bed

    Deluxe Room, 1 King Bed

    Room amenities

    • 36 sq m
    • Sleeps 3
    Show details
  • Deluxe Room, 2 Single Beds

    Deluxe Room, 2 Single Beds

    Room amenities

    • 36 sq m
    • Sleeps 3
    Show details
  • Ocean Wing Ocean Club King, round trip airport shuttle included

    Ocean Wing Ocean Club King, round trip airport shuttle included

    Room amenities

    • 36 sq m
    • Partial ocean view
    • Sleeps 3
    Show details
  • Ocean Wing Ocean Club Twin, round trip airport shuttle included

    Ocean Wing Ocean Club Twin, round trip airport shuttle included

    Room amenities

    • 36 sq m
    • Partial ocean view
    • Sleeps 3
    Show details
  • Ocean Wing Premier Room King, round trip airport shuttle included

    Ocean Wing Premier Room King, round trip airport shuttle included

    Room amenities

    • 36 sq m
    • Sleeps 3
    Show details
  • Ocean Wing Premier Room Twin, round trip airport shuttle included

    Ocean Wing Premier Room Twin, round trip airport shuttle included

    Room amenities

    • 36 sq m
    • Sleeps 3
    Show details
  • Ocean Wing Panorama Suite King, round trip airport shuttle included

    Ocean Wing Panorama Suite King, round trip airport shuttle included

    Room amenities

    • 72 sq m
    • Ocean view
    • Sleeps 3
    Show details
  • Ocean Wing Panorama Suite Twin, round trip airport shuttle included

    Ocean Wing Panorama Suite Twin, round trip airport shuttle included

    Room amenities

    • 72 sq m
    • Ocean view
    • Sleeps 3
    Show details
  • Ocean Wing Panorama Room King, round trip airport shuttle included

    Ocean Wing Panorama Room King, round trip airport shuttle included

    Room amenities

    • 36 sq m
    • Beach view
    • Sleeps 3
    Show details
  • Main Wing Deluxe Family Room

    Main Wing Deluxe Family Room

    Room amenities

    • 61 sq m
    • Sea view
    • Sleeps 3
    Show details

About this area

Lapu-Lapu

Located in Lapu-Lapu, Shangri-La's Mactan Resort & Spa is in the business district and on a private beach. Fuente Osmena Circle and Heritage of Cebu Monument are notable landmarks, and travellers looking to shop may want to visit SM City Cebu and Ayala Center. Travelling with kids? Consider Cebu Botanical Garden, or check out an event or a game at Cebu Coliseum.

Popular Location

What's nearby

  • Magellan Shrine - 9 min walk
  • Mactan Marina Mall - 16 min drive
  • Cebu Yacht Club - 18 min drive
  • Gaisano Grand Mall Mactan - 20 min drive
  • J Centre Mall - 32 min drive

Getting around

  • Cebu (CEB-Mactan - Cebu Intl.) - 9 min drive

Restaurants

  • Where to eat
  • Venue 1 – Serves breakfast and lunch.

About this property

Shangri-La's Mactan Resort & Spa

5-star resort with pools, private beach and full-service spa
Catch some rays on Shangri-La's Mactan Resort & Spa's private white sand beach or spend the day relaxing at the full-service spa. Then enjoy a meal at one of the resort's 5 restaurants. All 530 rooms feature thoughtful touches such as bathrobes and slippers, plus free WiFi, free wired Internet and LED TVs with digital channels. Guests will also find balconies, 24-hour room service and minibars.
Shangri-La's Mactan Resort & Spa offers 530 forms of air-conditioned accommodation with minibars and a safe. Rooms open to balconies. 42-inch LED televisions come with digital channels. Bathrooms include a combined bath/shower unit, bathrobes, slippers and complimentary toiletries.
Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Awards and affiliations

  • Shangri-La's Mactan Resort & Spa is listed in the 2015 Condé Nast Traveller Top 100 List.

Property amenities

Internet

Available in all rooms: Free WiFi and wired Internet
Available in some public areas: Free WiFi and wired Internet

Parking and public transport

Free self parking
24-hour return airport shuttle (surcharge)
Airport shuttle at scheduled times
Limo/town car service
Shopping centre shuttle (surcharge)

Food and drink

Buffet breakfast available for a fee daily 6:30 AM–10:30 AM: PHP 1456 for adults and PHP 728 for children
5 restaurants and 2 coffee shops
3 bars/lounges and 1 poolside bar
24-hour room service
Coffee/tea in a common area

Things to do

2 outdoor pools
Arcade/game room
Canoeing
Children's pool
Fitness centre
Full-service spa
Kayaking
Mini golf
Motor-boating
Outdoor tennis court
Playground
Sailing
Sauna
Scuba diving
Snorkelling
Hot tub
Steam room
Tennis
Volleyball

Family friendly

2 outdoor pools
Arcade/game room
Babysitting/childcare (surcharge)
Children's club (surcharge)
Children's pool
Cots/infant beds (surcharge)
Dry-cleaning service
In-room childcare (surcharge)
Laundry facilities
Mini golf
Playground
Rollaway/extra beds (surcharge)
Supervised childcare/activities (surcharge)

Conveniences

ATM/banking services
Ballroom
Lift
Free newspapers in reception
Front-desk safe
Gift shop/newsstand

Guest services

24-hour front desk
Concierge services
Daily housekeeping
Dry-cleaning service
Hair salon
Laundry facilities
Luggage storage
Multilingual staff
Porter
Tennis lessons
Tour/ticket assistance
Turndown service
Wedding services

Languages spoken

Chinese
English
Filipino
Japanese
Korean
Russian

Business services

Business centre
Meeting rooms
Conference space

Outdoors

Beach loungers
Beach umbrellas
Free beach cabanas
Garden
Private beachfront location
Terrace

Spa

Aromatherapy
Body treatments
Body wraps
Couples treatment room(s)
Detox wraps
Facials
Hydrotherapy
Massage - prenatal
Massage - Thai
Massage/treatment rooms
Reflexology

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
Accessible bathroom
In-room accessibility
Wheelchair-accessible parking
Wheelchair-accessible path of travel
Wheelchair-accessible path to lift

More

Beach towels
Designated smoking areas (fines apply)

Room amenities

Bedroom

Air conditioning
Blackout drapes/curtains
Cots/infant beds (surcharge)
Rollaway/extra beds (surcharge)

Bathroom

Bathrobes
Free toiletries
Hairdryer
Shower/bathtub combination
Towels

Entertainment

42-inch LED TV
Digital channels

Food and drink

Coffee/tea maker
Free bottled water
Minibar

Outdoor space

Balcony

More

Desk
Free newspapers
Iron/ironing board
Phone
Restaurant dining guide
Safe
Slippers
Turndown service

Policies

Check-in

Check-in time starts at 2 PM
Express check-in
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
Express check-out

Special check-in instructions

  • For more details, please contact the property using the information on the booking confirmation.
  • 24-hour airport shuttle service is available at scheduled times. Fees may apply. Contact the property in advance to make arrangements.
  • All guests must provide the hotel with their planned arrival time and flight details, using the contact details found on the booking confirmation.

Renovations and closures

The following facilities are closed until further notice:
  • Dining venue
  • Spa
  • One of the dining venues

Pets

  • Pets not allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 5 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for PHP 2455.0 per night.
  • Cots (infant beds) are available.

Payment types accepted at this property

Diners Club
Mastercard
Visa

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Deposit: PHP 5000.00 per night

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for buffet breakfast: PHP 1456 for adults and PHP 728 for children (approximately)
  • Airport shuttle fee: PHP 200 per person (one way)
  • Late check-out is available for a fee (subject to availability)
  • Cots (infant beds) are available for an additional fee
  • Rollaway bed fee: PHP 2455.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
    Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
The Ocean Wing pool is restricted to adults booked in an Ocean Wing guestroom or suite room type. Ocean Wing and Suite guests travelling with children aged 12 years old and above have access to the Main Wing pool.

We should mention

This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Up to 2 children aged 5 years old and younger stay for free when occupying the parent or guardian's room, using existing bedding. Only registered guests are allowed in the guest rooms. Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.

Property is also known as

  • Shangri-La's Mactan Resort Lapu Lapu
  • Shangri-La's Mactan Resort Lapu-Lapu
  • Shangri-La's Mactan Lapu Lapu
  • Shangri-La's Mactan Lapu-Lapu
  • Shangri-La`s Mactan Resort And Spa
  • Shangri La Mactan
  • Shangri Las Mactan Lapu
  • Shangri La Cebu
  • Shangri-La`s Mactan Hotel Lapu Lapu
  • Shangri-La's Mactan Resort & Spa Cebu Island/Mactan Island
  • Shangri Las Mactan Hotel
  • Shangri La's Mactan Resort Spa
All reviews

Guest reviews

4.5

Wonderful

5 - Excellent
1,096
4 - Good
452
3 - Okay
99
2 - Mediocre
55
1 - Poor
27
4.5
Cleanliness
4.5
Service and Staff
4.4
Amenities
4.4
Property condition

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Stayed 1 night in Feb. 2020

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Stayed 3 nights in Mar. 2020

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The property location was really impeccable. The staff was very hospitable and food was good to the palate. The unavailability of other facilities and also some technical issues.

Stayed 6 nights in Mar. 2020

5/5 Excellent

  • Liked: Cleanliness, staff & service, property conditions & facilities

I love everything about this hotel except that they lack some toiletries but overall it’s perfect. The staff are so awesome!! Our departure flight was scheduled late so they let us extend our stay for free before checking out!! And even upgraded our room. Will definitely come back.

Stayed 1 night in Mar. 2020

5/5 Excellent

  • Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 3 nights in Feb. 2020