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White Lotus

3.0 star property
Sip drinks on the stylish terrace with spectacular views at this conveniently located hotel, balancing comfort with easy access to local attractions.

Choose dates to view prices

White Lotus offers a charming stay near Hekou Customs Site and Thuy Hoa Park. Guests appreciate the hotel's convenient location, with a bar for relaxing drinks and an on-site restaurant for meals. Scooter rentals make exploring the surrounding attractions simple and accessible.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Business services
  • Bar
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About this property

White Lotus

  • Hotel near China-Vietnam Border Crossing
  • Located close to Hekou Customs Site and Thuy Hoa Park, White Lotus provides a terrace, dry cleaning/laundry services and a bar. Free in-room WiFi and a restaurant are available to all guests.
  • Additional perks include:
    • Free self-parking
    • Meeting rooms, a TV in reception and concierge services
    • A lift, a 24-hour front desk and luggage storage
  • Room features
  • All guest rooms at White Lotus offer perks, such as air conditioning, as well as amenities, such as free WiFi and minibars.
  • Other conveniences in all rooms include:
    • Bathrooms with showers and free toiletries
    • Flat-screen TVs with cable channels
    • Wardrobes/cupboards, electric kettles and daily housekeeping

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Policies

Check-in

Check-in start time: 1 PM; check-in end time: 5:30 AM
Late check-in subject to availability
Minimum check-in age - 15

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
At check-in, guests must provide a negative PCR COVID-19 test result
Negative COVID-19 test result requirement applies to all guests aged 1 and over, and test must have been administered no more than 72 hours prior to check-in
Information provided by the property may be translated using automated translation tools

Renovations and closures

This property is closed from 30 January 2026 to 31 December 2026 (dates subject to change).

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
1 child, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room

We should mention

No pets and no service animals are allowed at this property

Frequently asked questions

Is White Lotus pet-friendly?

No, pets are not allowed at this property.

How much is parking at White Lotus?

Self-parking is free at this property.

What time is check-in at White Lotus?

Check-in start time: 1 PM; check-in end time: 5:30 AM. Late check-in is available during limited hours.

What time is check-out at White Lotus?

Checkout is at noon.

Where is White Lotus located?

Located in the heart of Lao Cai, this hotel is within 1 mi (2 km) of Den Mau Temple, Hekou Customs Site and Thuy Hoa Park. China-Vietnam Border Crossing and Head Office against Flood, Hekou are also within 6 mi (10 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

8.6

Excellent

8.8

Cleanliness

8.8

Location

9.0

Staff & service

8.8

Property conditions & facilities
Rating 10 - Excellent. 5 out of 13 reviews
Rating 8 - Good. 6 out of 13 reviews
Rating 6 - Okay. 2 out of 13 reviews
Rating 4 - Poor. 0 out of 13 reviews
Rating 2 - Terrible. 0 out of 13 reviews

Reviews

Verified

6/10 Okay

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lao Cai

Hotel was close to everything. Value for money.
Stayed 2 nights in Mar 2025
Verified

6/10 Okay

Les

Staffs are friendly, can communicate in basic English
Stayed 6 nights in Jun 2019
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
近くで食べるところがいっぱい。コックレウマーケットの通りをひたすら歩いたところにある。ホテルの名前が違うから注意。白い建物
Stayed 1 night in Apr 2019
Verified

8/10 Good

Tuan

Liked: Staff & service, property conditions & facilities, room comfort

Good Location and has plenty parking

Good for the price
Stayed 1 night in Aug 2018
Verified

8/10 Good

Verified traveller

Liked: Staff & service
The staff was very friendly but the beds were rock hard and we were fighting off cockroaches all night :/
Stayed 1 night in May 2018
Verified

10/10 Excellent

Tom

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good value

The room was nice. It did smell of smoke though. Hotel name was actually in Vietnamese and not “White Lotus” so it was a little difficult to find
Stayed 1 night in May 2018
Verified

8/10 Good

KENTARO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

価格は最高

価格は最高　サービスも良い 一人旅だと食事が飽きやすいんだけど カフェで気を紛らわしてます。
Verified

8/10 Good

Shannon

Stayed 1 night in Mar 2025
Verified

10/10 Excellent

HYUNWOO

Stayed 1 night in May 2020
Verified

10/10 Excellent

sergio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2020
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2019
Verified

10/10 Excellent

jungwon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2019
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2018