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"Great communication! Clean establishment and very helpful "

"The hotel rooms and bed are smaller compared to the IHG hotel’s Stateside. There is no microwave or iron/iron board in the rooms. The bathroom felt very tight. There were no face towels. I recommend bringing your own. The breakfast was fresh and great. There are no water fountains in the lobby area. I guess it was good for the European standard. "

"The Breakfasf was pretty good, however the room A/C did not work, so I asked staff to come check, 2 hours went by and the housekeeper came to clean my room so i asked her about the A/C, she called the front desk, they came, turned a few buttons with a attitude like I was bothering him, and turned around and left the room with even checking to see if it was working or not. The A/C didnt have not 1 drop of air come out. I stayed for 6 nights and every night i had to open the window and door for cool air. 2nd night there my neighbor was on the balcony at 2am smoking and on the phone talking to anyone who would pick up the phone, speaking very loud until about 4 am. The hotel is not walkable distance to anything such as resturants or cafes."

"We really liked the hotel because it was in a good location for us and very clean. What we didn’t like was no mini-fridge and there needs to be better communication on their listing as to what floor the room is on as well as no elevator."

"Very good location. Superfriendly and helpful staff (Sarah). We enjoyed our stay at B&B Kaiserslautern."

"Yes"

"Great hotel."

"We never saw any person from the hotel the entire 4 days we were there. We tried to call the number on the front door to ask what the WiFi password was and it said the call couldn’t be completed. The only thing nice about the hotel is Mamma Mia restaurant next door. The room did get cleaned everyday. It was “clean” but very old. The carpet was a little dirty. The restaurant attached to the hotel was never open. We were very confused "

"Excellent breakfast buffet and immaculate room."