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Reviews of Ingenia Holidays Landsborough

3 out of 5
Ingenia Holidays Landsborough
Steve Irwin Way, Landsborough, QLD

Reviews

9.2

Wonderful

Rating 10 - Excellent. 63 out of 100 reviews" "
Rating 8 - Good. 28 out of 100 reviews" "
Rating 6 - Okay. 7 out of 100 reviews" "
Rating 4 - Poor. 2 out of 100 reviews" "
Rating 2 - Terrible. 0 out of 100 reviews" "

9.4/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Maree

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient for us Australia Zoo visit
Stayed 2 nights in Apr 2024
Response from Ingenia on 11 Apr 2024
Hi Maree,Thank you for providing your feedback after your recent stay at Landsborough.We are happy to hear that you enjoyed your stay with us.Warm Regards,Ingenia Holidays Team

10/10 Excellent

Philip

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pretty outlook, welcoming staff.
Stayed 2 nights in Nov 2023
Response from Lauren on 21 Dec 2023
Hi Philip,Thank you for providing your feedback after your recent stay at Landsborough.We are happy to hear that you enjoyed your stay with us.Warm Regards,Ingenia Holidays Team

10/10 Excellent

Elizabeth A

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ingenia Holiday Caravan Park, Landsborough, QLD
Amazingly quiet Caravan Park. We had a modern cabin with 2 bedrooms, comfortable kitchen, dining & living room combo, nice bathroom adequate size. It was clean and modern.
Stayed 1 night in Oct 2023
Response from Lauren on 7 Nov 2023
Hi Elizabeth,Thank you for taking the time to provide us with your feedback after your recent stay at Landsborough.We are happy to hear that you enjoyed your stay with us.Warm Regards,Ingenia Holidays Team

10/10 Excellent

David

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The cabin was clean and comfortable
Stayed 2 nights in Oct 2023
Response from Lauren on 16 Oct 2023
Hi David,Thank you for taking the time to provide us with your feedback after your recent stay at Landsborough.We are happy to hear that you enjoyed your stay with us.Warm Regards,Ingenia Holidays Team

10/10 Excellent

Tinousi, Brisbane

Liked: Cleanliness, staff & service, property conditions & facilities
Everything
Stayed 2 nights in Sep 2023
Response from Lauren on 4 Oct 2023
Hi Tinousi,Thank you for taking the time to provide us with your feedback after your recent stay at Landsborough.We are happy to hear that you enjoyed your stay with us.Warm Regards,Ingenia Holidays Team

8/10 Good

Lisa

Travelled with family
Liked: Cleanliness
Great location to Australian Zoo, only a couple of kms drive. Our 2 bedroom cabin was spacious and the bed was comfortable and sheets lovely and clean. Cute outlook over a duck pond and amazing bird chorus both evening and morning. A short drive to Landsborough which had a great supermarket, and a fabulous bakery. Our only gripe was lack of wifi. We did arrive after hours and getting the key was straight forward and great communication, however no mention of wifi which was disappointing
Stayed 2 nights in Sep 2023
Response from Lauren on 21 Sept 2023
Hi Lisa,Thank you for taking the time to provide us with your feedback after your recent stay at Landsborough.We are happy to hear that you enjoyed your stay with us.Warm Regards,Ingenia Holidays Team

10/10 Excellent

Kathleen

Liked: Cleanliness, staff & service, property conditions & facilities
nice and quiet
Stayed 2 nights in Aug 2023
Response from Lauren on 5 Sept 2023
Hi Kathleen,Thank you for taking the time to provide us with your feedback after your recent stay at Landsborough.We are happy to hear that you enjoyed your stay with us.Warm Regards,Ingenia Holidays Team

10/10 Excellent

Jo

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Nice and comfortable and very quiet and dark was a great night sleep
Stayed 1 night in Jul 2023
Response from Shan on 22 July 2023
Thank you Jo!So happy to hear that.We apreciate your kind feedback :D

4/10 Poor

Neil

Travelled with partner
Disliked: Cleanliness
We had stayed in the cabins 3 different times . The cabins definitely need up grade the bathroom was terrible they must of taken down towel rack and looks like hair dryer or hand towel rack and not even painted the whole inside needs painting . Lounge not comfortable at all . Will not be staying there again great spot but don’t feel comfortable.
Stayed 3 nights in Jul 2023
Response from Lauren on 5 Sept 2023
Hi Neil,Thank you for taking the time to provide us with your feedback after your recent stay at Landsborough.We are sorry to hear that we missed the mark on a few things during your stay with us. Warm Regards,Ingenia Holidays Team

10/10 Excellent

Robert

Great location, clean hood value for money.. excellent communication
Stayed 1 night in Jun 2023
Response from Lauren on 30 June 2023
Hi Robert,Thank you for taking the time to provide us with your feedback after your recent stay at Landsborough.We are happy to hear that you enjoyed your stay with us.Warm Regards,Ingenia Holidays Team

10/10 Excellent

Maree

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
The staff was amazing The area and facility was nice and clean Love the fact that it had a kitchen Reasonably price Would stay here again the next time I am up thank you
Stayed 2 nights in Jun 2023
Response from IHLW on 7 June 2023
Hi Maree,Thank you for taking the time to provide us with your feedback after your recent stay with us at Ingenia Holidays Landsborough. Glad to hear that you had a great stay! We hope to see you again soon.Ingenia Holidays Team

6/10 Okay

Amanda

Liked: Staff & service
Disliked: Property conditions & facilities
Ok
Stayed 1 night in Mar 2023
Response from Lauren on 31 Mar 2023
Hi Amanda,Thank you for taking the time to provide us with your feedback after your recent stay at Landsborough.We are sorry to hear that we missed the mark on a few things during your stay.Warm Regards,Ingenia Holidays Team

10/10 Excellent

Kimberley

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was a great plave. Loving people
Stayed 3 nights in Mar 2023
Response from Lauren on 21 Mar 2023
Hi Kimberley,Thank you for taking the time to provide us with your feedback after your recent stay at Landsborough.We are happy to hear that you enjoyed your stay with us.Warm Regards,Ingenia Holidays Team

10/10 Excellent

Allan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This caravan park is well maintained, clean and has a family friendly atmosphere. The staff are friendly and welcoming. I cannot recommend this park enough. We thoroughly enjoyed our stay.
Stayed 2 nights in Mar 2023
Response from Lauren on 17 Mar 2023
Hi Allan,Thank you for taking the time to provide us with your feedback after your recent stay at Landsborough.We are happy to hear that you enjoyed your stay with us.Warm Regards,Ingenia Holidays Team

10/10 Excellent

Shakira

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Feb 2023
Response from Lauren on 17 Mar 2023
Hi Shakira,Thank you for taking the time to provide us with your feedback after your recent stay at Landsborough.We are happy to hear that you enjoyed your stay with us.Warm Regards,Ingenia Holidays Team

6/10 Okay

Tegan

Travelled with family and small children
Liked: Staff & service, amenities, property conditions & facilities
Disliked: Cleanliness
We really enjoyed the position and convenience of this cabin, staff were super friendly and helpful however I don’t believe our cabin was swept/ vacuumed before our arrival my only other complaint was the shower temperature was impossible to get at a standard temp it was either freezing or boiling and switched mid use…overall we enjoyed our stay 😊
Stayed 1 night in Feb 2023
Response from Lauren on 1 Mar 2023
Hi Tegan,Thank you for taking the time to provide us with your feedback after your recent stay at Landsborough.We are happy to hear that you enjoyed your stay with us.We appreciate your valuable feedback as it helps us identify the areas, where we can improve the guest experience.Warm Regards,Ingenia Holidays Team

8/10 Good

Tyler

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It had a nice scenery and environment.
Stayed 1 night in Feb 2023
Response from Lauren on 7 Feb 2023
Hi Tyler,Thank you for taking the time to provide us with your feedback after your recent stay at Landsborough.We are happy to hear that you enjoyed your stay with us.Warm Regards,Ingenia Holidays Team

10/10 Excellent

Sharne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is one if those places on the sunshine coast who still has the heart of the "old coast". Truely real Australian friendly service
Response from Lauren on 7 Feb 2023
Hi Sharne,Thank you for taking the time to provide us with your feedback after your recent stay at Landsborough.We are happy to hear that you enjoyed your stay with us.Warm Regards,Ingenia Holidays Team

8/10 Good

andrew

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cabin was clean and tidy. Easy access, local wildlife aka x 2 peacocks and large goanna visiting door of cabin daily was an added bonus.
Stayed 3 nights in Oct 2022
Response from Lauren on 21 Oct 2022
Hi Andrew,Thank you for taking the time to provide us with your feedback after your recent stay at Landsborough.We are happy to hear that you enjoyed your stay with us.We look forward to seeing you again in the future.Warm Regards,Lauren

10/10 Excellent

Ellen

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Check-in was simple, fast and friendly. The whole experience was pleasant and facilities were great. A safe base to stay 😊
Stayed 1 night in Sep 2022
Response from Lauren on 21 Sept 2022
Hi Ellen,Thank you for taking the time to provide us with your feedback after your recent stay at Landsborough.We are happy to hear that you enjoyed your stay with us.We look forward to seeing you again in the future.Warm Regards,Lauren

10/10 Excellent

Pam

Travelled with partner
Liked: Cleanliness, staff & service
Clean and tid
Stayed 2 nights in Aug 2022
Response from Lauren on 21 Sept 2022
Hi Pam,Thank you for taking the time to provide us with your feedback after your recent stay at Landsborough.We are happy to hear that you enjoyed your stay with us.We look forward to seeing you again in the future.Warm Regards,Lauren

8/10 Good

Micah

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff very helpful when we wnted to shift to a different site. Thank you..... facilities super clean.
Stayed 2 nights in Jul 2022
Response from Clare, GSO on 24 Aug 2022
Thank you for taking time to provide us with feedback. We are glad you enjoyed your stay and look forward to welcoming back to our beautiful park.

10/10 Excellent

Amanda

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location for a family stay, we were even provided food to feed the ducks. Very close to the Australia Zoo and plenty of shops nearby in Beerwah. All very clean and reception staff were very friendly.
Stayed 1 night in Jun 2022
Response from Clare on 29 June 2022
Hi Amanda, Thank you for taking the time to provide us with your feedback after your recent stay at Landsborough. We are glad to hear that you enjoyed your stay with us. We look forward to seeing you again in the future.

8/10 Good

Ines

Liked: Staff & service, amenities, property conditions & facilities
Stayed 4 nights in Apr 2022

8/10 Good

Sarah

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
4 stars
Stayed 1 night in Mar 2022

8/10 Good

Amanda

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Feb 2022
Response from Lauren on 22 Feb 2022
Hi Amanda, Thank you for taking the time to provide us with your feedback after your recent stay at Landsborough. We are glad to hear that you enjoyed your stay with us. We look forward to seeing you again in the future. Warm Regards, Lauren

10/10 Excellent

Sarah

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This accommodation was AMAZING, from our welcome, during our stay the staff couldn’t do enough to make sure you were ok. They are all so friendly and they take a lot of pride in presentation of the park. Our Possums accommodation was perfect, immaculately clean like the rest of the park and not one hole in the fly screen to let any unwelcome visitors. Kitchen was very well equipped and the bed was very comfortable with beautifully fresh clean linen. Two verandas with furniture to enjoy the tropical leafy location of the park and watch the many birds and wildlife while having a cuppa. I will recommend Possums cabin to anyone who wants to escape from the rat race.
Stayed 14 nights in Jan 2022
Response from Sylvi on 28 Jan 2022
Hi Sarah, thank you for your feedback. It was lovely having you stay with us! Please come and visit again, so glad you enjoyed your stay in our beautiful cabin.

10/10 Excellent

julian

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice cabin mear glasshouse mountains.
A nice cabin in a holiday park. Cleanliness was good. We only stayed one night so didn’t use any of the kitchen facilities. Cabin is best suited to a family with up to two young kids. Second bedroom is small with a bunk ned. We were 3 adults however we managed fine. Communiofrom the manager was excellent. Would stay again
Stayed 1 night in Jan 2022
Response from Sylvi on 28 Jan 2022
Hi Julian, many thanks for your feedback. Glad you enjoyed your stay at our beautiful park.

8/10 Good

Carrie-Anne Margaret

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
So quiet and peaceful. Also very close to everything we wanted to do
Stayed 2 nights in Jan 2022
Response from Lauren on 14 Jan 2022
Hi Carrie - Anne, Thank you for taking the time to provide us with your feedback after your recent stay at Landsborough. We are glad to hear that you enjoyed your stay with us. We look forward to seeing you again in the future. Warm Regards, Lauren

6/10 Okay

KARELLE

Travelled with group
Liked: Cleanliness
Disliked: Room comfort
Bed tiny
The single bed was tiny!!!! Not suitable for an adult which made the stay not pleasant at all. My friend and I travel together and as 2 grown women we need a bed each…. Dissapointing. Otherwise everything was good
Stayed 1 night in Aug 2021
Response from Lauren on 8 Jan 2022
Hi Karelle, Thank you for taking the time to provide us with your feedback after your recent stay at Landsborough. We are glad to hear that you enjoyed your stay with us. We appreciate your valuable feedback as it helps us identify the areas, where we can improve the guest experience. We look forward to seeing you again in the future. Warm Regards, Lauren

10/10 Excellent

Amy

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Fabulous reception staff. Cabin was very clean and well laid out for a family. Kids loved feeding the ducks with the bags of food purchase at reception. Only improvement could be more for the kids - playground / jumping pillow etc
Stayed 2 nights in Jan 2022
Response from Sylvi on 6 Jan 2022
Hi Amy, thanks for your feedback! We hope to see you again here at Ingenia Holidays Landsborough :)

8/10 Good

Mark

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My Son and I loved it.
Stayed 1 night in Dec 2021
Response from Lauren on 20 Dec 2021
Hi Mark, Thank you for taking the time to provide us with your feedback after your recent stay at Landsborough. We are glad to hear that you enjoyed your stay with us. Merry Christmas 🎅 We look forward to seeing you again in the future. Warm Regards, Lauren

10/10 Excellent

Dianne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2021

10/10 Excellent

CHERYL

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked the peace and quiet. It was handy to the highway. Close to Australia Zoo.
Stayed 3 nights in Dec 2021
Response from Lauren on 14 Dec 2021
Hi Cheryl, Thank you for taking the time to provide us with your feedback after your recent stay at Landsborough. We are glad to hear that you enjoyed your stay with us. Merry Christmas 🎅 We look forward to seeing you again in the future. Warm Regards, Lauren

8/10 Good

Renee

Travelled with family
Liked: Cleanliness, room comfort
Nice hospitality
The location was good as we were visiting Australia Zoo. Excellent hospitality by staff. Villa was a good size and had all the amenities required. The only thing is the bathroom required floor repairs and this should be addressed ASAP.
Stayed 1 night in Nov 2021
Response from Lauren on 24 Nov 2021
Hi Renee, Thank you for taking the time to provide us with your feedback after your recent stay at Landsborough. We are glad to hear that you enjoyed your stay with us. We appreciate your valuable feedback as it helps us identify the areas, where we can improve the guest experience. We look forward to seeing you again in the future. Warm Regards, Lauren

10/10 Excellent

Jane

Liked: Cleanliness, room comfort
A very comfortable cabin, very clean, in good condition and had everything we needed. A lovely park to stay in too. Friendly, helpful staff. Would stay there again.
Stayed 2 nights in Nov 2021
Response from Lauren on 16 Nov 2021
Hi Jane, Thank you for taking the time to provide us with your feedback after your recent stay at Landsborough. We are very happy to hear that you enjoyed your stay with us. We look forward to seeing you again in the future. Warm Regards, Lauren

10/10 Excellent

Andrew

Stayed 1 night in Nov 2021

8/10 Good

Allan

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Price, cleanliness etc. Top notch. Thank you.
Stayed 1 night in Oct 2021
Response from Leisa Wone on 1 Nov 2021
Hi Allan, Thank you for taking the time to provide us with your feedback after your recent stay at Ingenia Holidays Landsborough. We are glad to hear that you enjoyed your stay with us. We look forward to seeing you again in the future. Warm Regards, Leisa Ingenia Holidays Landsborough

10/10 Excellent

Joy

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Peaceful, quiet location. Helpful, friendly staff.
Stayed 3 nights in Oct 2021
Response from Lauren on 18 Oct 2021
Hi Joy, Thank you for taking the time to provide us with your feedback after your recent stay at Landsborough. We are very happy to hear that you enjoyed your stay with us. We look forward to seeing you again in the future. Warm Regards, Lauren

10/10 Excellent

Mena

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Beautiful cabin with front and back porch. Very clean and comfortable. Lovely greeting at check-in
Stayed 1 night in Sep 2021
Response from Clare on 6 Oct 2021
Hi Mena, thank you for your review. We are so glad you enjoyed your stay and look forward to welcoming you back to Ingenia Holidays Landsborough in the future.

10/10 Excellent

Allan

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Absolutely beautiful, peaceful pretty place. Well appointed and quiet. We backed onto the duck pond, really nice place.
Stayed 2 nights in Aug 2021
Response from Lauren on 10 Sept 2021
Hi Allan, Thank you for taking the time to provide us with your feedback after your recent stay at Landsborough. We are glad to hear that you enjoyed your stay with us. We hope to see you again in the future. Warm Regards, Lauren

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Cabin was clean and had everything we needed. A great spot to explore the Glass House Mountains
Stayed 2 nights in Jun 2021
Response from Sylvi on 6 July 2021
Hi, thank you for your review. We are so glad you enjoyed your stay and look forward to welcoming you back to Ingenia Holidays Landsborough in the future.

10/10 Excellent

jason

Stayed 4 nights in Jun 2021
Response from Sylvi on 6 July 2021
Hi, thank you for your review. We are so glad you enjoyed your stay and look forward to welcoming you back to Ingenia Holidays Landsborough in the future.

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Our favourite part was the duck pond with lots of very friendly bird life. Good location for easy travel to Maleny, beach and Glass House Mountain climbs.
Stayed 3 nights in May 2021
Response from Sylvi on 6 July 2021
Hi, thank you for your review. We are so glad you enjoyed your stay and look forward to welcoming you back to Ingenia Holidays Landsborough in the future.

8/10 Good

Verified traveller

Liked: Cleanliness, amenities, property conditions & facilities
Overall was good, liked the duckpond and bbq area. Cabins need more privacy screens and sun protection on back deck, steps on the deck to ground would be handy too
Stayed 4 nights in Feb 2021
Response from Ingenia Holidays Landsborough Team on 5 Mar 2021
Hi, thank you for your review. We are so glad you enjoyed your stay and look forward to welcoming you back to Ingenia Holidays Landsborough in the future.

10/10 Excellent

Verified traveller

Business traveller, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Lovely receptionist, clean apartment and nice location.
Stayed 1 night in Feb 2021
Response from Sylvi on 23 Feb 2021
Hi, thank you for your review. We are so glad you enjoyed your stay and look forward to welcoming you back to Landsborough in the future.

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The place was very nice, well presented, nice and modern and in a great location, I know I will stay there again.
Stayed 2 nights in Feb 2021
Response from Sylvi on 10 Feb 2021
Hi, thanks for your review. We are so glad you enjoyed your stay and we look forward to welcoming you back to Ingenia Holidays Landsborough in the future.

4/10 Poor

Tracey

Liked: Cleanliness
Stayed 1 night in Jan 2021
Response from Ingenia Holidays Landsborough Team on 5 Mar 2021
Thank you for your review

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, property conditions & facilities
Amazing i is loved it so much it was very cute and comfortable. Only one think I didn’t like was the pillows were a little hard there was no really any squish to them.
Stayed 2 nights in Jan 2021
Response from Leisa Wone on 1 Feb 2021
Hi Guest, thank you for your review. We are so glad you enjoyed your stay and thank you for your comments on how we can further improve our guest experience. Look forward to welcoming you back in the future. Regards Leisa Park Manager

8/10 Good

Sonia, Qld

Travelled with family, Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Liked the duck pond view and the swimming pool...the cabin needed a dust pan and brush..otherwise goid
Stayed 2 nights in Nov 2020
Response from Sylvi on 25 Nov 2020
Thank you for taking the time to respond, we're glad you enjoyed your stay with us here