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New Lanark Self-Catering Waterhouses

3.5 star property

Choose dates to view prices

New Lanark Self-Catering Waterhouses provides laundry facilities and more. Treat yourself to a massage or other spa services. Guests can connect to free WiFi in public areas.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Parking included
  • Laundry room
  • Spa
  • 24/7 front desk
  • Housekeeping
  • Business services
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New Lanark Mill Hotel
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  • Spa
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9.0 out of 10, Wonderful, 548 reviews
The price is AU$213
includes taxes & fees
7 June - 8 June
New Lanark Mill Hotel
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Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 11:00 PM
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are available for GBP 5.0 per day

Payment types

Important information

Optional extras

  • Crib (infant bed) fee: GBP 5.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property

Frequently asked questions

Is New Lanark Self-Catering Waterhouses pet-friendly?

No, pets are not allowed at this property.

How much is parking at New Lanark Self-Catering Waterhouses?

Self-parking is free at this property.

What time is check-in at New Lanark Self-Catering Waterhouses?

Check-in start time: 3:00 PM; check-in end time: 11:00 PM. After-hours check-in is not available.

What time is check-out at New Lanark Self-Catering Waterhouses?

Checkout is at 11:00 AM.

Where is New Lanark Self-Catering Waterhouses located?

Situated in Lanark, this cottage is within 1 mile (2 km) of Falls of Clyde and Craignethan Castle. Lanark - Lifestyles and Falls of the Clyde are also within 2 miles (3 km). Lanark Station is 25 minutes by foot.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

9.0

Wonderful

9.4

Cleanliness

10

Location

6.8

Staff & service

8.0

Property conditions & facilities
Rating 10 - Excellent. 2 out of 4 reviews
Rating 8 - Good. 2 out of 4 reviews
Rating 6 - Okay. 0 out of 4 reviews
Rating 4 - Poor. 0 out of 4 reviews
Rating 2 - Terrible. 0 out of 4 reviews

Reviews

Verified

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Good experience apart from being charged twice !

Waterhouse lovely clean & comfortable . Poor phone signal & no WI-FI a disadvantage . Despite prepaying by credit card got bill at checkout . Explained to receptionist who checked and confirmed prepayment . Was horrified to see next evening I was charged again for our stay . Immediately contacted hotel who suggested I ring next morning . Next morning I commenced the lengthy process of trying to get my money back ! Despite 5 phone calls I never got a call back as promised each time . Excuses were ‘busy’ ‘not available ‘ etc etc Eventually after 2 days my credit card was reimbursed .I was very disappointed with the process regarding billing mistakes . No call from hotel management to apologize . Despite its star rating an establishment is rated according to their processes when things go wrong . Clearly I was disappointed with my experience . Don’t promise a call back when you have no intention of doing so !
Stayed 3 nights in Aug 2019
Verified

10/10 Excellent

Verified traveller

Stayed 6 nights in Jan 2020
Verified

8/10 Good

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Nov 2019
Verified

10/10 Excellent

barry

Liked: Cleanliness, room comfort
Stayed 3 nights in Oct 2019