Hyattvacations Supechain in Lakeland - Winter Haven

"Clean room, nice facility with plenty to do. Rooms were stocked with the basic necessities which was nice. Clean pool towels were convenient throughout the facility. Didn’t care for the check in / parking pass/ time share trick but everything else was great. "

"I booked through Expedia, when i got there, they didn’t have my reservation showing in there end, I had to wait until they put me in the system, after a long day with two kids it was not good check in. The pools were really nice and outside everything was good، but the room was old and not clean and it smelled bad, they don’t come to clean it, honestly as much as I loved Florida, but sleeping in that room made sick. "

"wow , amazing place, very particle, close to Disney, perfect for family !"

"Summer Bay is by far our favorite resort. Staff are amazing - professional, friendly and helpful. Condos are large, comfortable and well equiped. Grounds are beautiful and well maintained "

"Excellent staff"

"Love the hotel The staff is outstanding!"

"The first room they gave me when I checked in just opening the door to roaches on the bed, one on the bed and one on the law frame. Second one, they gave me the bed was fine. But the chair was disgusting, still dirty. I needed to sleep. So we stood with it, that's. I think it needs to be maintained more cleaned."

"We stayed 5 days and did not receive any new towels or service to the room. Someone used a key and walked into our room at 7:28am and i was like who are you and they left. We checked out and then received a call hours later askingvus when we were going to leave and if we needed more time. I reminded them we already checked out. Someone had entered our room and was using it when we left! So be aware of that. Everything else was great."

"Overall Cottage was clean, few hair strands were left around bathroom and living room but we used additional cleaning products to clean up the overlook. Front Desk staff was friendly and attentive. H20 waterpark did not have full amenities available but we made the best of what was available."