Top Hotels Near Lake Helen in Ozark from AU$77

"Akira was awesome. The other girl was pretty rude to me and all I asked for was an extra pillow. I found out later that she had complained about me to another associate. I am a god fearing woman and I love everybody but I also am in customer service and that is not what I would expect from a fellow customer service employee."

"It was good"

"My room was surprisingly large, the bathroom was fantastic, and the bed was really comfortable. I was impressed with the protein options at breakfast, and you had me at biscuits and gravy!"

"Loved our room, very spacious and everything we needed"

"Everything was great"

"The staff was friendly. I was a little disappointed in the room not being too clean and they could or should try to upgrade the rooms and provide better breakfast amenities for the guests."

"Our stay at Holiday Inn was unfortunately disappointing from start to finish. Upon check-in, we were unable to access our assigned room because the door lock battery was dead. After notifying housekeeping, we waited in the lobby with all of our luggage for about 20 minutes before being reassigned to another room. During our stay, we experienced persistent noise issues—from the elevator, ice machine, and guests upstairs who seemed active throughout the night. This ultimately led us to check out earlier than planned after three nights. The room itself was also understocked, with only two washcloths and a single hand towel provided. Having traveled extensively, particularly in military towns, this level of inconsistency is disappointing and, unfortunately, feels familiar. It’s disheartening, as this is a brand I remember fondly from childhood and expected better from in terms of overall property upkeep and guest experience. The only positive note: my husband did enjoy the coffee. Overall, not the experience we had hoped for."

"The only good thing about this place was it is convenient to the gate to Fort Rucker. We had to ring a bell and wait for someone to come buzz us in so we could check in. We had a king room on the 2nd floor. It looked like someone robbed an Ikea truck and threw the furniture in that room. The "down" comforter was filthy! Thank God I had brought my own blanket and pillows. There were two towels in the bathroom, no hand towels, no wash clothes, no ice bucket, no cups, no single brew coffee maker, no hair dryer, no ironing board, no pictures on the walls!! One sad little trash can and one little bar of soap. The water was hot and the rain shower head was ok. All we could find on the TV was Gunsmoke. There was NO continental breakfast, not even coffee or juice!! The pool looks like it hasn't been cleaned or filled in years. We did see a laundry room but didn't have a need to use it. The whole property could use a good cleaning, inside and out!!"

"Booked last minute to be close to the volleyball tournament venue that got changed last minute due to errors. Rooms had missing locks. Rooms were not cleaned or changed. The staff had to change rooms for me 3 times. Traveled with 2 daughters and we did not feel safe at all. Faucet ran yellow/brownish water. Staff was patient and understanding, but the place looked so run down. Need some updating done."