My family and I just returned from staying at Honua Kai Resort. This was our second time staying at the resort. The first time, we stayed in a 3 bedroom unit and had an awesome view. While we knew we wouldn't be getting an ocean view this time, the unit could have been better. The furniture, especially the sofa bed, is in need of an upgrade. The amenities could definitely be more generous. It would have been nice to have some hand soap instead of a little bar of soap for the entire week. The kitchen could have been better stocked... needs a coffee grinder, a colander for straining pasta, and more condiments. The wi-fi is extremely slow and the more people who log in, the slower it gets. The main issue we had while we were there was the washer and dryer. Both units did not work... either it wouldn't spin at all or it wouldn't dry our clothes. Maintenance was called and a few days later, they came to switch out the motor. But the maintenance guy told us, the washer and dryer are both really old, at least a decade, and really needs to be changed out completely (given the number of people who rent the place). But the owner chose to only change the motor. Despite this inconvenience, the customer service at Maui Resort Rentals was fantastic. They offered to have our clothes washed off site, which we took them up on their offer twice. They replenished our wet and dirty towels with clean ones and were extremely friendly and helpful. So why the 3 stars? I've stayed at a lot of condos in Hawaii and for the amount of money we're paying, especially during the premium prices of Spring Break, I expect the unit to be much nicer. The mountain view was fine but the unit itself was a little dated. In addition, the floors need to be mopped. The day we arrived, the floor was already dusty and not clean. Luckily, I brought house slippers to wear. As for the resort itself, I liked it better the first time I visited. The elevators always seemed to be breaking down. The construction noise from the Westin next door wasn't a problem. Nonetheless, we still had a good time in Maui. Can't complain about being in paradise, right? But I'll be staying somewhere else the next time we visit. Again, big thanks to Nicholas and Chris with Maui Resort. They provided great customer service. The condo's owner needs to invest in some upgrades if he expects to charge premium prices.