Laguna Hotels, Sacramento

"Overall good stay. Great rooms for the price"

"Excellent property."

"Right down the street from Golden 1 center"

"BREAKFAST WAS GREAT. PROPERTY IS CLOSE TO MANY SHOPS AND RESTAURANTS. WALKING DISTANCE TO CONCERT ARENA."

"It’s the only place I stay when I come to Sacramento. Couldn’t do five starts "

"I didn’t really do a lot while there. But the staff was great and the room and property were way better than I expected."

"They charge $14.99 for breakfast buffet, was on a card in the room. Icalled front desk said it was included in the room cost. I asked then why do you have cards in all the rooms that says $14.99 for breakfast, she didn't answer my question and hung up the phone. The white bread for toast was frozen then thawed several times, soggy and didn't taste very good. The oatmeal was ok, my friend had that said it was fine. I took 1 sausage and 1 potato ony plate both were cold. Then the lady then took a large container out of fridge of potatoes and dumped them into the hot box that contained the cold potatoes. I'm a chef, you never add cold product to a hot box. You have to bring your food up to temperate, before you put into the warmer. The warmer us just that it does not heat food, it holds food at 160-180 temperature. You add hot food to hot food and cold to cold. It can't heat food it's a warmer!!!! Charged a $200.00 deposit. I worked for The Rim Corporation in Modesto, Ca, had 5 Best Western Hotels and 3 that were not. I stayed in 4 of the B/W in Sacto. Placerville, Anaheim and Modesto. Im 70 years old B/W is always were I stay. Always clean, staff friendly, food is good. If that was my first stay with you, I would never use your brand again. She is also feeding the homeless and letting them stay there. That is why she charges the deposit. They have damaged the rooms. I asked why the deposit her words were we have had problems with customers damaging rooms. I did get deposit"

"The AC was loud, and since it's centralized, i had to hear it all night long, as they would not turn it down. This did not allow me to sleep well. Unfortunately, i won't be coming back to this hotel."

"In heart of downtown, close to plenty of restaurants, clean premises, and very nice staff."