Lagos de El Coyol Hotels, San José

"Check in was the slowest I have ever experienced. Check in at hotels should be quick and easy after a long travel day.. this was the exact opposite! Paid for a king room and was given a room with 2 queen beds and when I showed my reservation was told it’s because they are full!? I reserved it.. why bother to offer room types if you don’t honour them? The bed was the worst I have ever slept on. The springs were poking into our backs and the mattress was so worn out it was awful. It’s ok for a quick stay but I wouldn’t return for more than one night. The shuttle to the airport was nice perk so good for a night before or after a flight "

"Good "

"Does exactly what it promises. clean close to the airport with shuttels and great staff. nice breakfast. all the rest is a bonus."

"Close to airport. Great breakfast "

"Modern, clean, friendly property."

"Not that great"

"The hotel is well located bright and new but the dining room is terrible. A poster in the elevator advertised a pasta meal with wine, choice of pasta dishes,salad bar and desert for just $14 but when we tried to order it the server first said it wasn’t available. We eventually insisted on it but it turned out to be only a tiny salad, spaghetti with tomato sauce, a glass of wine and a piece of cake (no choice). Service was slow and the dining room feels like a cafeteria. By far the worst dining experience I’ve ever experienced in Costa Rica."

"Very nice hotel with excellent amenities. The free airport shuttle doesn’t run very often, so we weren’t able to use it. The location is cocked by highways so you need a taxi to go almost anywhere if you want to explore the city or eat outside of the hotel. "

"Todo estuvo perfecto. Muy buen servicio"