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"Staff is always very kind and helpful. Parking limited but got there early so had no issue. Walked to the basilica even though I am not a good walker! So I appreciated being close enough."

"Super !"

"No dinner service because it was a weekend. Came down for breakfast around 7:30-8:00 and every table had dirty dishes on it, while staff were just hanging out at the front desk. I had to bus a table myself then scramble around looking for clean dishes to eat on. Noticed staff pointing at me and talking about me rather than helping me. Worst service I had my entire 3 week trip to 3 countries."

"wonderful room. They told me it was a chain of hotels. I will try some of the others too! "

"Chambre annulée sur place alors que payée. Très mauvais accueil. Surbooking pour atterrir à 2kms… un Mercure… attention de ne pas confondre Surbooking et Dol. Une fois arrivé au Mercure 4*… Télévision qui ne fonctionne pas, plus de place sur le parking à 20:30, pas de gel douche dans la SDB… pour un surclassement en 4 étoiles… c’est limite… très limite. Il faudrait penser à se poser les bonnes questions. Personnellement je ne me les pose plus concernant ces deux établissements ; a fuir, next....

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"Fabulous place to stay outside Albi. Wonderful surroundings, quiet and comfortable."

"Very clean. We had a great stay."

"bbbbbbb"

"Excellent location .very walkable to shops and restaurants. Rooms very comfortable and staff excellent"

"Bâtiment et chambre semblant sorti tout droit des années 60 avec juste un coup de peinture"

"Perfect attention to detail and great tasting well presented fresh food. Nice to have wine and bar options as well. Easy in street parking "

"Tout était parfait "

"Excellent hotel and staff!"

"Good breakfast. Helpful owner/manager."

"Amazingly welcoming hosts! We really appreciated our stay at La Grande Maison and we not hesitate to book again if we are ever in the area. DO NOT skip on the breakfast, it was great!"

" Dry nice hotel and welcoming "

"The hotel was full of personality and charm, each room had a different vibe but all were spotless and comfortably furnished. Staff were lovely and friendly and accomodating. Hotel is situated in the heart of the town amongst an array of interesting shops...great place to stay!"

" Très "

"Appart impeccable, bien rénové tout neuf a l'intérieur malgré une un extérieur "vieux" Le propriétaire est au top, super sympa. Bref excellent séjour !"