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"Good pool area"

"This is a beautiful property with great views, but it's all very dated. Showers have poor water pressure. The pool was nice and warm, and we saw a lot of wildlife. "

"This hotel is truly an experience... the property is very beautiful and gifts the perfect combination of nature and commodities. "

"Amazing the only thing is the food options is not as good "

"The pools are wonderful and because there are many of them so they stay uncrowded. The food was incredible too. "

"Poor quality property, staff are truly unhelpful including the managers. The room we took was a king volcano mountain view room, the room had no in room slippers not even one. We had to make a request. The room did not have a single towel in the bathroom. We made a request and it took multiple calls and 45mins before the towels were delivered. The place really needs some attention to detail as I wasn’t convinced it was ready for the guest to occupy the room and no one wanted to take responsibility or apologise for their poor service "

"Beautiful view of Arenal from our room, with lush landscaping. The room was clean and quiet. Breakfast and the pool area were very nice! The staff was excellent."

"Great location, cute for a couple. "

"Clean room, spacious place for 2 adults and 3 kids. Delicious fresh fruits on breakfast. Great springs pools with different temperatures. Only one con is a very crowded during the weekend. The staff allow day pass, probably that is the reason"