La Nueva Era Holidays from AU$566

Beautiful rooms, great for couples

The room was beautiful and very spacious. The only thing is I found a dead bug in the bed on the first day. Also they were very strict in terms of guests. I was not able to even let my friend upstairs to grab something without paying an additional fee, mind you after I already paid $1000+ for the room. Also due to an issue with the expedia reservation that I made for THREE adults, on the hotels end it only showed a reservation for one. I was then forced to pay an additional fee to have my other guest on my trip to stay in the hotel. It felt like I was being scammed out of more money. Other than those hiccups, the staff was amazing and so accommodating. They were so kind and helpful. The free breakfast was amazing every morning and the restaurant on the 5th floor was 10/10. I loved it! I just wish they were not so strict and money hungry.

My boyfriend and I stayed for 5 nights and would go back in a heart beat. The concierge was great at messaging before we arrived to set up transport and sent us activity tours to look through. They happily booked anything we needed. Hector was extra helpful with suggestions- Baroca Rooftop was an amazing meal! Paola came by at our first breakfast (which was included and so good and fresh) and was so helpful and showed her care at ensuring we enjoyed our stay. Miguel remembered us each time he saw us. Jainner made the best lattes in the afternoon. The bed was SO comfy, lockbox was easy, and everything was very clean. My boyfriend enjoyed the massage and the pool beds/loungers were all great. The hotel is also in the BEST location- walkable to everything but also quiet at night. We were so thrilled and will recommend the hotel to everything.

Excellent! Beautiful hotel and the rooftop was amazing!