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"This is supposed to be a top rated resort in Ixtapa. We paid for the All-Inclusive and it was a disappointing. The resort only has 4 restaurants where you can have dinner and 3 of those are considered “specialty”. We were only allowed to dine once at each of the restaurants during our 7 day stay. The quality of the food overall was not good. And you couldn’t eat poolside, like what? Also, my bed was hard as a rock. They did put a topper on the mattress after I complained. The walk to the pool was long and the pools themselves were not very inviting. They were all 5ft deep, with no place to lounge. Overall, I would not stay here again."

"We did not have a bar in our room, the AC in the room works fine. "

"Very nice hotel on the beach. Pools were clean. Staff were friendly. Preferred and enjoyed the premium level and benefits. Food was ok but I’m a picky eater. Lots of choices. "

"Food and drinks were over priced. The quality of the food did not support the high cost. No music or entertainment to bring people to the pool area. It’s not as much a resort but a glorified hotel room. Ver low key and boring. Won’t be back. "

"Everything was great. They just need to fix the elevators and clean the restaurants from the ceiling. The pool , the bars the night events all 100% joyful"

"Always a great time here."

"Everything was great. Hotel staff, cleanliness of the property, view etc were all great. I would consider staying here again IF there was a mini fridge within the room. I like to keep a few things in the room but without the fridge, I think we would most likely book somewhere else. I heard this from others as well. Just thought I would share that. Otherwise, we were very happy with our stay."

"We had a delicious dinner and breakfast at hotel. Rooms and facility are clean and well appointed.Staff were great. I highly recommend!!"

"Everything was good, Hotel, food and staff. Thank You Azul Ixtapa."