Holiday Homes in La Grange

"A/C is not able to be controlled in room. It says “Unit Controlled By Wall Thermostat” but there was no wall thermostat. All the rooms are this way. So, the Mgr’s solution of changing rooms doesn’t solve this problem. The place just opened so he may not understand he has this problem yet. Our room showed 78F and 80F when we woke up first morning. We prepaid 2 nights but would not stay the second night because of this. It’s brand new so looks pretty clean, but we had a used Q-Tip in the floor of our bathroom and a coffee stain on a counter top. A/C is why we left. Mgr. would not refund our unused second night. I think langu@ge might have been a barrier to resolving it but he wouldn’t budge. Will contest credit card charge. Hundreds of hotels and this is only my first. Restive review. Good luck!"

"Beautiful property and the host was fast to respond to a minor A/C issue that came up."

"Room key card lost charge every day"

"The beds were comfortable. Everything worked. The only problem was the toilet seat was loose. Location was good for what we were in town for."

"The majority of the first floor is under construction. No access to most of the amenities. Front desk couldn't hear you because of construction noise. King room was only partially furnished. Management never responded to request for refund. "

"Great staff! Professional and friendly. "

"Check in was originally at 3 pm and there were several of us who had to wait over 30 minutes for rooms to be cleaned. Hot and cold water were inverted in the shower so that was a real pain to figure out. Room was clean and comfortable and close to dining."

"Friendly staff, quiet area."

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