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"Clean room Helpful reception staff Great gardens"

"Nice resort.Come back here year after year and meet up with old friends. "

"We had a fantastic stay at the Royal Sun Resort and would highly recommend it to anyone visiting Tenerife. The staff were incredibly welcoming, friendly and helpful throughout our visit, which really made a difference to our experience. Our apartment was lovely and perfect for the four of us (two couples). The air conditioning was excellent, and the bathroom was impressively huge and spacious. The pool area was well maintained and provided a lovely spot to relax. A special mention must go to the breakfast buffet - it was incredible and we'd highly recommend adding this to your stay. We got into a great routine of eating breakfast at the hotel each morning, having lunch out while exploring, then cooking in the apartment each evening (we used the room service menu one evening, which was great value and delicious). The location proved to be a great base for exploring the island with a hire car, and the local area itself was fantastic. The only downside was that the kitchen felt quite dated with some very old appliances. We encountered a leaky kettle and a few items that were difficult to use or broken, but we managed to work around these issues. Overall, we had a wonderful time. The combination of excellent staff, comfortable accommodation, fantastic breakfast, and great location made for a memorable stay."

"The hotel is wonderful The infinity and swimming pools are great. We did the tasting menu and flight of wines as it was my wife’s birthday all dishes were superb, there was a lovely cake left for my wife’s birthday on our arrival, the gardens are wonderfully designed and the view of mount teide amazing.. The key standout of this hotel were the staff, every single one of them were amazing. They all went that extra step to make our stay 5 stars..The customer care was top notch so I would like to thank all the staff for making my wife’s birthday stay and mine a unique and memorable occasion.. Thank you Hotel Bancal "

"What a wonderful hotel and the all inclusive was excellent. We enjoyed having lunch at Breeze overlooking the ocean - you could even have steak! Breakfast and dinner buffets were brilliant as well. The all inclusive included all drinks and the cocktails were freshly made. The wine was from a bottle and not on tap and very good quality. I recommend the pina coladas and Aperol Spritz! The pool area was well maintained - we could always find a sunbed. We hired a car which was quicker and cheaper than a transfer from the airport and have us the opportunity to drive up Mt Teide and to the Masca Gorge - both of which were stunning views and the landscape is beautiful. All in all a wonderful relaxing week away! Thank you Barcelo Santiago!"

"Very nice hotel;. We stayed all-inclusive. Food delicious; pools lovely and super entertainment. Decent value given the high quality. All thoroughly enjoyed ourselves."

"Quiet, beautiful tropical feel. Its a beautiful island with superb walks. Staff at the hotel are so friendly and welcoming and there is an excellent selection of activities. "

"The property is secluded from all the small towns in the island but offers silence peace and comfort in the zone that it is located. The space was perfect for a family vacation of 5 people. I would recommend this property if staying in La Gomera for longer than 2 nights to make it worth your while. "

"Free parking "