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"My room was not visible to the beach I was only able to see palms."

"Our room was amazing! Corner room with full island views and close to lots of restaurants and live music. "

"Amazing"

"Great location, amazing staff, very nice pool, large room but the bed was mediocre "

"Been to this resort 8 times over the past 14 years, for a reason. The service is great, the food is good, very good at the a la cartes. THIS time however, and this is the reason I will not go back again - the hotel allows mexican bands on the beach to play if someone hires them. Which in the past was fine - they would play a few songs and move on. What has changed is they now have amplifiers and speakers, which DRAMATICALLY increases the volume. As well, they basically played for 4-5 hours straight, ALL AFTERNOON (from 1-5 pm), EVERY DAY!! It was beyond annoying! You could hear it CLEARLY from our room on the fourth floor, to the point we could not have a siesta if we wanted to, and the trumpets and tuba was SO loud. Every Day. 4-5 hours. Other hotels have signs on the beach prohibiting guests from hiring these bands. The El Cid should seriously consider this, because if they don't, I will never book there again."

"Spacious room, excellent daily cleaning and an amazing infinity pool overlooking the ocean. The staff was always friendly and attentive."

"The room did have a nice ocean view. However, the plastic chairs on the deck were hard and the couch was hard, and the bed was hard. Even the chairs around the pool were very hard. No padding. The towels for the pool are tattered and ripped. We found a large cockroach dead in our room one morning. The staff were nice. I did find they catered to the Mexican people. The pool activities were only spoken in Spanish. We would not stay there again."

"Muy bonita vista al mar y los cuartos muy cómodos."

"The ocean view from our room was spectacular. A/C worked well. We did have two days without hot water. One or two lights didn't work, but enough did. The staff was in all areas were excellent. "