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"The Room had a old A/C unit that never worked, after 2 days of asking reception to have it fixed that was ignored, I asked to be moved to a different room. ordering room service via the app just gets ignored and after going down in person to order room service they apologized and said it would be in my room in 20mins but still never turned up, staff where rude at the reception apart from 1 new starter."

"Geotel Hotel in Antofagasta, Chile is fantastic — spotless, very friendly staff, secure parking, affordable, and a very well-equipped room. It’s true the room isn’t very large, but it’s extremely functional. There are also some undeniable perks — the hotel is right by the beach, with tidal pools where we saw, among other things, starfish. We watched the sunset over the Pacific from our balcony, and in the morning, from that same balcony, we saw dolphins playing… all of this for a really great price. Thank you, Geotel :)"

"Good breakfast, welcoming and helpful staff, nice restaurant. Great views from the room."

"The hotel was clean, most of the staff were effective at costumer service and courteous. In many situations they were problem solvers and went above and beyond. There was only one situation when our reservation for the sauna was double booked and we did end up not using it and there was a day in which the elevator was out of service and we have to go down the stairs to meet a friend to go around the city. The Expedia advertised that they have a diamond shuttle service to the airport and we ended up paying for it. Supposedly what is called a diamond service is a relationship with a taxi company. Overall, it was a nice experience and the sea view from the bedroom was worth it! "

"Staff was great !"

"Gerard always went up and beyond to help us with any concerns we had. Housekeeping was very good as well the security. We had everything we needed and we were happy with our stay. Would recommend."

"Very nice. "

"We only stayed one night, but it was fine. The room was a good size and very comfortable. Breakfast was a little odd, but kept us full enough."