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Reviews of Hazuki Kyoto

2.5 out of 5
Hazuki Kyoto
364 Hashidonocho, Shimogyo-ku, Kyoto, Kyoto

Reviews

10

Exceptional

Rating 10 - Excellent. 37 out of 40 reviews" "
Rating 8 - Good. 3 out of 40 reviews" "
Rating 6 - Okay. 0 out of 40 reviews" "
Rating 4 - Poor. 0 out of 40 reviews" "
Rating 2 - Terrible. 0 out of 40 reviews" "

10/10

Cleanliness

10/10

Staff & service

9.8/10

Amenities

10/10

Property conditions & facilities

9.8/10

Eco-friendliness

Reviews

10/10 Excellent

Kun

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our family had an absolutely enjoyable time at Hazuki Kyoto. The owner is super friendly and considerate, accessible at all times through Whats app. He had provided a delicious bottle of sake and traditional snack for us to enjoy, and took us to Kyoto station on the day of check out. All around a very safe and enjoyable ryokan. We highly recommend!
Stayed 4 nights in Mar 2024

10/10 Excellent

Jenny

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
If I could leave a 10 star, I totally would. This place was truly exceptional - the place held the true traditional vibe of a clean and well-kept ryokan, and the warm floor helped decompress after a long day of sightseeing. The best part of this place was the owner - he was genuinely the nicest individual we had the pleasure of coming across in Japan. He ensured that all our needs were met throughout our stay, even kindly offering and giving us a ride to Tokyo station at the end of our stay! If we ever have the opportunity to come back to Kyoto, I will not hesitate to book this place once again!

10/10 Excellent

Elise

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Feb 2024

10/10 Excellent

Shannon

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Warm and considerate service, good communication via email and WhatsApp before and during my stay. Thanks so much for their service.
Stayed 2 nights in Sep 2023

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent stay
Very professional and friendly host. The building is traditional and very well-maintained, with beautiful designs in every corner. It's a real gem at the heart of Kyoto, we will definitely visit again when we come back.
Stayed 5 nights in May 2023

10/10 Excellent

Marjane

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Superb
Our first experience staying in a Ryokan accommodation was a pleasant one. The place is clean and the hospitality is superb. We were offered with a free hot bath to soothed our tired legs after a day of walking in Kyoto. The owner also offered us with a free ride to Kyoto station but we are unanle to take as we need to check out early.
Stayed 2 nights in Jul 2023

10/10 Excellent

Jessica

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We stayed here for a week and it was just lovely. I cannot express how beautiful the inside of the inn was, you can tell they put a lot of thought into the visual appeal - elevated traditional Japanese style with all the current amenities one might need. The staff were incredibly helpful and went above and beyond multiple times for us. The surrounding area is a quiet and beautiful neighbourhood but only a 20 minute walk to the train line. Overall, I would recommend this place to anyone who is considering a stay in Kyoto!
Stayed 9 nights in Jun 2023

10/10 Excellent

Darren

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect Japanese hospitality
Absolute gem... if you want to "feel" Kyoto this is the perfect spot. The hotel is an old geisha house which has been beautifully restored and decorated in a traditional manner but with the mod cons of air-conditioning/heating. The "rooms" consisted of 3 different rooms, bathroom, sleeping area and a dinning room. The surrounding streets have the Japanese charm and the river is <1 minute away. Where you can enjoy a relaxing stroll along its banks. The main shopping/restaurants are located only about 10 minutes walk away. The owner couldnt be more accomdating and friendly. Forget the international hotel and go truely local with this place.
Stayed 2 nights in Jun 2023

10/10 Excellent

April

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
The owner was amazing and super helpful. He personally took me to the train station and helped me find the right train and time to get on it. This was an amazing experience I will never forget. I loved my stay here.
Stayed 3 nights in Mar 2023

10/10 Excellent

Tanus

Stayed 2 nights in Apr 2023

10/10 Excellent

Anita

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best part of being in Kyoto
The neighborhood is quiet and has the charm of the old city. We felt transported in time. The owner was helpful and very kind. I’d stay there again.
Stayed 3 nights in Mar 2023

10/10 Excellent

Rob

Stayed 2 nights in Jan 2023

10/10 Excellent

Kye Seong

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great services from manager, actually he is owner. 1st floor private bath also very good. If you want to stay at renovated 80 years old Japanese traditional house, this is it.

10/10 Excellent

Alan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Nov 2022

10/10 Excellent

Frank

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great weekend on Kyoto
It is a very nice ryokan style hotel. The building itself is renovated from an old okiya for geishas. It is also located in a good location for quick access to public transportation or walking to sightseeing locations. There is also a nice family run restaurant next door that serves seasonal dishes. The hotel is everything I hoped it would be and we had a great stay.
Stayed 2 nights in Dec 2019

10/10 Excellent

Rafael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Unforgettable experience
Our stay at Hazuki Kyoto is our most memorable. Sleeping in a ryokan is a great experience everyone visiting this wonderful country must have. Takase, the hotel owner/manager, couldn’t be more awesome. The restaurant beside the hotel serves great Japanese food and made our experience more special. Arigato Gozaimas, Takase and to the restaurant chef and her husband! Can’t wait to go back.
Stayed 4 nights in Dec 2019

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Very nice owners, as well as, accommodations. The hotel was very traditional style Japanese. To include a great restaurant next door.
Stayed 3 nights in Dec 2019

10/10 Excellent

Taurean

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2019

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic ryokan
Great guesthouse in Kyoto in a quiet area that is very atmospheric near rivers and streams. The owners are very helpful - we lost an artwork, and while it was never found they helped contact taxi companies for us. The room is large and comfortable. The beautiful pottery bathtub was great after a day of exploring. We would recommend highly and return to stay.
Stayed 4 nights in Jul 2019

10/10 Excellent

Robbe

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2019
Response from Machiya Maya Gion on 16 June 2019
Hi Robbe, We are happy to hear you had a great stay at Machiya Maya Gion !

10/10 Excellent

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Absolutely beautifully presented property, with authentic antique Japanese features. Perfectly clean and comfortable, reasonably priced in a really convenient location. The lovely traditional bath is a bonus! The staff are also lovely - very friendly and helpful, committed to making sure you enjoy your stay in Kyoto. I would recommend this property to anyone!
Stayed 3 nights in Jan 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Dec 2018

10/10 Excellent

Samantha

This hotel is amazing, traditional, and well situated in the city of Kyoto. The room was clean and beautiful. The owner was so friendly and always available if or when needed. We loved it! The Japanese bath is a must try. We will definitely be back!
Stayed 5 nights in Nov 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A++
We liked the traditional setting of the hotel. Location was great for biking everywhere. The host went above and beyond, offering us a ride back to the train station. Will def. stay here again.
Stayed 2 nights in Oct 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was a great experience with kind and caring staffs in the cleanhotel. specially using japanese traditional hot water tube was a interesting and comfort experience.
Stayed 2 nights in Sep 2018

10/10 Excellent

Lisa

Very nice
Nice ryokanesque accommodations and wonderful people there.
Stayed 5 nights in Aug 2018

10/10 Excellent

Cassandra

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Struttura tipica giapponese in una zona caratteristica di Kyoto, vicino alle stazioni metro è lontana dal caos cittadino. Pulizie giornaliere ottime (asciugamani e lenzuola sempre profumati). Possibilità di bevande incluse quali: te caffè e acqua. Personale super gentile che parla inglese e davvero disponibile. Il proprietario ci ha aiutato nella scelta dei ristoranti , l’utilizzo delle metro e al momento del nostro check out ci ha dato un passaggio fino in stazione! Davvero gentili posto consigliatissimo!!

10/10 Excellent

Niccolò

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We really enjoyed our stay at Hazuki. The structure is stunning, the room large and beautiful. The owner really came forward to be as accommodating and flexible as possibile with check-in. Very recommended for an authentic Ryokan experience in Kyoto.
Stayed 4 nights in Oct 2023

10/10 Excellent

Watit

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
nice place
Stayed 5 nights in May 2023

10/10 Excellent

AHYOUNG

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing hotel
The host is super kind and welcoming. He introduced all hotel facility and even warmed the room in advance of our arrival. Also, when we check out, he even dropped us to the Tokyo station for free. His English has zero issue to ask something or communicate. I truly enjoyed the experience in this hotel. Room was very warm and cozy so that me and my friend can take a rest fully. I'll definitely stay at this hotel when I visit Tokyo again. Thank you.
Stayed 2 nights in Dec 2022

10/10 Excellent

MAO

Stayed 2 nights in Mar 2022

8/10 Good

YUTA

Stayed 2 nights in Aug 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2019

10/10 Excellent

SHUCHEN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in May 2019
Response from Machiya Maya Gion on 16 June 2019
Hi Shuchen, , We are so happy to hear you had a great stay at Machiya Maya Gion !

8/10 Good

sangjin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
좋았습니다.
깨끗하고 난방도 잘되고, 관리자님도 너무 친절하셔서 좋았습니다. 교토역까지는 걸어서 약 15분입니다.
Stayed 3 nights in Feb 2019

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Parfaite maison traditionnelle
Hôtel parfait très calme proche de la gare et pas loin de bus et metro
Stayed 7 nights in Nov 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2018

10/10 Excellent

Takeshi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
この度、2泊させていただきました。とてもゆっくりとした時間を過ごすことができました。 ご家族含め、近隣のイベント情報を教えて頂いたり等とても親切にしていただきました。 立地も良く、京阪の駅から近いですが大通り沿いではないために過ごすことができます。 お宿随所にご主人のこだわりが感じられとても良い雰囲気です。 信楽焼の浴槽を使ったお風呂も部屋付きではないもののすぐに入ることができます。 日本家屋の雰囲気も味わえますし、設備が整っているため快適に過ごせます。 一階、二階に部屋がありますが、階段が急なので足が悪いかたは一階のお部屋をとることをオススメします。 今後も、京都を訪れる際にはこちらにお邪魔させて頂こうと思っております。
Stayed 2 nights in Aug 2018