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"Room is spotless and spacious. Location is closed to train station and shopping malls. Shampoo, shower gel, hairdryer provided are Rafa, we felt pampered! Wash/dryer machine in the room is the best. Will definitely be my first choice when we visit Hakata again. "

"The room is very clean and suitable and great amenities for small group people (4 to 6 people). But the walking distance is quite far about 15 mins from Hakata Station. That's not suitable old people."

"Everything was clean and staff was very helpful "

"Check-in was contactless, via a tablet, and quite smooth. Room lock is via a passcode so no need to worry about number of room cards. Apartment is quite roomy for our family of three, with a bedroom (with one double and one single bed), plus a larger living room (also with one double bed and one single bed). Even included a 3 person sofa and a small side table. Overall a very nice stay. Highly recommended for family of 3-4 persons. Can accommodate 6 but probably a squeeze."

"The room was poorly set up. Lots of dead space above the ground that could have been for storage but wasn't used. Bathroom was dated and creaky whenever you walked in. There was an iPad that took up space where luggage could have been. Bins took up so much space next to the TV. Bed was uncomfy. And the images were deceiving of the size of the room. Not going to that hotel again. "

"Everything was wonderful. Really loved the outdoor bath. Room is on the smaller side for an American, but has everything you need. The upstairs drink area has coffee, tea, and soda with a wonderful view. The staff were kind and I also loved the kiosks for easy check in and out. This place was also near a very good yakiniku restaurant."

"The Hotel is unattended, anyhow the hotel manager is always available for any help using the Check-in/out terminal at the entrance. The room was great, comfortable, the facilities, especially those in the kitchen, are excellent and the hygiene and cleanliness are perfect. I strongly suggest this hotel for a good stay."

"Spacious. Good locations. "

"Air conditioning worked in winter (late November) which was amazing. Was overheating and having trouble sleeping at some other hotels which were heat only but not hotel Zonk. Great sleep! "