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Reviews of Residence Inn by Marriott Kuwait City

4 out of 5
Residence Inn by Marriott Kuwait City
Abdullah Saleh Almulla Street, Sharq&nbs, Kuwait City

Reviews

8.6

Excellent

Rating 10 - Excellent. 42 out of 88 reviews" "
Rating 8 - Good. 31 out of 88 reviews" "
Rating 6 - Okay. 10 out of 88 reviews" "
Rating 4 - Poor. 2 out of 88 reviews" "
Rating 2 - Terrible. 3 out of 88 reviews" "

9.0/10

Cleanliness

8.4/10

Staff & service

9.8/10

Amenities

8.8/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

8/10 Good

ABDULAZIZ, MANAMA

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel has an excellent location, the staff and the hotel manager are nice and helpful with all the hotel guests, and the rooms are large in size
Stayed 1 night in Mar 2024

10/10 Excellent

ALI

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024

6/10 Okay

Aegis

Stayed 1 night in Nov 2023

10/10 Excellent

Michael

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent experience
Excellent place to stay in Kuwait!
Stayed 8 nights in Sep 2023

10/10 Excellent

Khalid

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2023

8/10 Good

Karl

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel with a great view of the Kuwait towers
Nice hotel. Pretty close to a lot of the main attractions. Very friendly staff.
Stayed 2 nights in May 2023

4/10 Poor

Yuanxia

Disliked: Cleanliness, staff & service, property conditions & facilities
The hotel has no swimming pool and there was a dead crock-coach on the floor when I arrived. It doesn’t reflect the Marriot brand.
Stayed 4 nights in May 2023

8/10 Good

Ghada

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in May 2023

8/10 Good

Khaled

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2023

10/10 Excellent

SAEED

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Mar 2023

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good
Stayed 1 night in Nov 2022

10/10 Excellent

Ali

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent staff and very clean hotel
Stayed 1 night in Sep 2022

6/10 Okay

SULTAN

Travelled with family
وجود حشرات في الحمام
Stayed 3 nights in Jul 2022

10/10 Excellent

Ali

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good hotel and friendly staff
Stayed 3 nights in May 2022

10/10 Excellent

SAEED

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Every one was amazing, but the service from the employees in the restaurant in the morning is something else they are perfect I have been in lots of hotels but the service from them is excellent
Stayed 5 nights in Mar 2022

8/10 Good

Musaed

Travelled with family
Liked: Property conditions & facilities
E.m
Was good
Stayed 5 nights in Mar 2022

10/10 Excellent

Aladwani, Houston

Business traveller, Travelled with partner
Liked: Cleanliness
Excellent service, breakfast and all round courtesy from everyone. Even had stuff from their local restaurant menu called Blendz and thoroughly enjoyed the unique touch to the food. Would stay there repeatedly if travel to Kuwait called for it
Stayed 6 nights in Feb 2020

10/10 Excellent

Amna

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel
Excellent customer service Spacious rooms Very clean Great breakfast buffet I will certainly stay again in this property
Stayed 3 nights in Dec 2019

10/10 Excellent

nabil

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Dec 2019

10/10 Excellent

Fatema

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
the hotel was nice and the room is very spacious. the location is perfect and near to most places. would stay there again
Stayed 5 nights in Dec 2019

10/10 Excellent

Antonios

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2019
Response from Residence Inn by Marriott Kuwait City on 13 Nov 2019
Dear Antonios, Thank you for taking the time to review your stay and for choosing Residence Inn by Marriott Kuwait City Hotel. We are happy to receive your positive feedback and hope to welcome you again soon. Sincerely, Residence Inn by Marriott Kuwait City Management

8/10 Good

Verified traveller

Stayed 3 nights in Sep 2019
Response from Residence Inn by Marriott Kuwait City on 29 Sept 2019
Dear Anonymous, Thank you for taking the time to review your stay and for choosing Residence Inn by Marriott Kuwait City Hotel. We are happy to receive your positive feedback and hope to welcome you again soon. Sincerely, Residence Inn by Marriott Kuwait City Management

6/10 Okay

Mohammad

Liked: Room comfort
Overpriced
Hotel is overpriced. Location is good. Breakfast was very good.
Stayed 2 nights in Aug 2019
Response from Residence Inn by Marriott Kuwait City on 15 Sept 2019
Dear Mohammad, Thank you for taking the time to share you comments. We are happy that you enjoyed the breakfast buffet at the Blendz restaurant in addition to the strategic location that is in the heart of Kuwait City. I would like to inform you that the price is set as per similar category hotels with the services and amenities provided. We hope to welcome you again. Kind Regards, Residence Inn by Marriott Kuwait City Management

10/10 Excellent

Verified traveller

Stayed 2 nights in Jul 2019
Response from Residence Inn by Marriott Kuwait City on 15 Sept 2019
Dear Anonymous, Thank you for taking the time to review your stay and for choosing Residence Inn by Marriott Kuwait City Hotel. We are happy to receive your positive feedback and recommendation. Hope to welcome you again soon. Sincerely Residence Inn by Marriott Kuwait City Management

8/10 Good

saeed

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2019
Response from Residence Inn by Marriott Kuwait on 15 May 2019
Dear Saeed, Thank you for taking the time to review your stay and for choosing Residence Inn by Marriott Kuwait City Hotel. Hope to welcome you again soon. Sincerely Residence Inn by Marriott Kuwait City Management

10/10 Excellent

Tejal

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
it was good and a comfortable experience
Stayed 2 nights in Mar 2019
Response from Residence Inn by Marriott Kuwait Hotel on 6 May 2019
Dear Tejal, Thank you for taking the time to review your stay and for choosing Residence Inn by Marriott Kuwait City Hotel. We are happy to receive your positive feedback and recommendation. Hope to welcome you again soon. Sincerely Residence Inn by Marriott Kuwait City Management

10/10 Excellent

Verified traveller

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good location, close to the sea and good restaurants.
Stayed 4 nights in Mar 2019
Response from Residence Inn by Marriott Kuwait on 6 May 2019
Dear Anonymous, I am glad that you enjoyed the ambience of the hotel and the warm Residence Inn welcome. I would like to thank you for the kind words regarding the view of the hotel that is one of our forte, happy to know you enjoyed it. We appreciate your positive feedback about the centralized location and hope to welcome you again soon. Sincerely Residence Inn by Marriott Kuwait City Management

10/10 Excellent

Kisanga

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing place. Staff is extraordinary.
Great place. So convince for business. Great staff always helpful. Value for money.
Stayed 2 nights in Mar 2019
Response from Residence Inn by Marriott Kuwait on 30 Apr 2019
Dear Kisanga, Thank you for taking the time to review your stay and for choosing Residence Inn by Marriott Kuwait City Hotel. We are happy to receive your positive feedback and hope to welcome you again soon. Sincerely Residence Inn by Marriott Kuwait City Management

6/10 Okay

Mohammed

Liked: Cleanliness, property conditions & facilities
اقامة جيدة
اقامة جيدة ولكن اقل من المتوقع
Stayed 2 nights in Mar 2019
Response from Residence Inn by Marriott Kuwait on 6 May 2019
Dear Mohammed, Thank you for taking the time to review your stay and for choosing Residence Inn by Marriott Kuwait City Hotel. We are happy to receive your feedback. We would love to hear from you about your preferences so we can be more prepared in the future and hope to welcome you again soon. Sincerely Residence Inn by Marriott Kuwait City - Management

8/10 Good

mokhtar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2019
Response from Residence Inn by Marriott Kuwait on 30 Apr 2019
Dear Mokhtar, Thank you for taking the time to review your stay and for choosing Residence Inn by Marriott Kuwait City Hotel. We are happy to receive your positive feedback and hope to welcome you again soon. Sincerely Residence Inn by Marriott Kuwait City Management

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A good place to stay in central Kuwait City
This is a small well appointed apartment hotel. Both the main room and bathroom is spacious. There is a microwave and two electric hobs for cooking. It had good wi-fi and connections for a computer. The floor i was on was quiet and the staff attentive. The Breakfast buffet is extensive and well prepared. The restaurant, not unsurprisingly, has a limited menu. but the meal i had was well cooked and enjoyable. There is parking available in the basement, but it has a narrow access. The local area is quite busy (a school opposite and quite a lot of construction close by), but it is central for the city and there is a large mall/supermarket close (by car).
Stayed 5 nights in Mar 2019
Response from Residence Inn by Marriott Kuwait on 30 Apr 2019
Dear Kevin, Thank you for sharing your feedback following your recent stay at the Residence Inn by Marriott Kuwait City Hotel. I am glad that you enjoyed the ambience of the hotel and the warm Residence Inn welcome. I would like to thank you for the kind words regarding the clean comfortable spacious room with full kitchenette and amenities. The view of the hotel is one of our forte, happy to know you enjoyed it. The Chef is happy to hear you liked the breakfast buffet at the Blendz restaurant. We appreciate your positive feedback about the centralized location and hope to welcome you again soon. Sincerely Residence Inn by Marriott Kuwait City Management

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2019

2/10 Terrible

Khalifa

Liked: Property conditions & facilities
Disliked: Staff & service
Hilal
Bad because they treat us very bad at the beginning and make so stress that I don’t have book
Stayed 1 night in Dec 2018
Response from Residence Inn by Marriott Kuwait City Hotel on 2 Jan 2019
Dear Hilal, Greetings from Residence Inn by Marriott Kuwait City Hotel. We highly regret the inconvenience caused due to the booking, It is never our intent to disappoint our guests or deliver anything less than the best service. Please be informed that we have shared your feedback with the concerned department to ensure that this was an isolated incident and avoid similar situations from happening again in the future. We hope to welcome you again. Kind Regards, Residence Inn by Marriott Kuwait City Management

10/10 Excellent

Khalid, qatar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was amazing
Stayed 2 nights in Nov 2018
Response from Residence Inn Kuwait on 27 Nov 2018
Dear Khalid, Thank you for taking the time to review your stay and for choosing Residence Inn by Marriott Kuwait City Hotel. We are happy to receive your positive feedback and hope to welcome you again soon. Best Regards, George Aoun Cluster General Manager Marriott Hotels Kuwait

8/10 Good

Verified traveller

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Employees very friendly, rooms clean and comfortable.
Stayed 5 nights in Nov 2018
Response from Residence Inn by Marriott Kuwait City Hotel on 20 Nov 2018
Dear Anonymous, Thank you for sharing your feedback following your recent stay at the Residence Inn by Marriott Kuwait City Hotel. I am glad that you enjoyed the ambience of the hotel and the warm Residence Inn welcome. I would like to thank you for the kind words regarding the comfortable, spacious room. We are happy to receive your positive feedback and hope to welcome you again soon. Kind Regards, George Aoun Cluster General Manager Marriott Hotels Kuwait

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly staff everywhere I went. Was always greeted with a smile. Breakfast was exquisite and the wait staff more than happy to help. Room was spacious quiet and comfortable.
Stayed 2 nights in Oct 2018
Response from Residence Inn by Marriott Kuwait City Hotel on 10 Oct 2018
Dear Anonymous, Thank you for sharing your feedback following your recent stay at the Residence Inn by Marriott Kuwait City Hotel. I am glad that you enjoyed the ambience of the hotel including the personalized welcome. I would like to thank you for the great comments regarding the comfortable, spacious room. The Chef is happy to hear you liked the breakfast buffet at the Blendz restaurant. We are happy to receive your positive feedback and hope to welcome you again soon. Kind Regards, George Aoun Cluster General Manager Marriott Hotels Kuwait

8/10 Good

Majed , Riyadh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overall good but expansive !
Good location , clean , but it is little bit expansive ...
Stayed 2 nights in Apr 2018
Response from Residence Inn Kuwait on 25 Apr 2018
Dear Majed, Thank you for sharing your comments with us on Expedia. We are happy that your overall stay was good and you like the cleanliness of the hotel in addition to the strategic location that is in the heart of Kuwait City. I would like to inform you that the price is set as per similar category hotels with the services and amenities provided. We hope to welcome you again Kind Regards, George Aoun Cluster General Manager Marriott Hotels Kuwait

10/10 Excellent

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
انصح بتجربته فندق جميل و يوازي مايدفع فيه و مكانه مناسب
Stayed 3 nights in Mar 2018
Response from Residence Inn Kuwait on 25 Apr 2018
Dear Anonymous, Thank you for taking the time to review Residence Inn by Marriott Kuwait City Hotel. We are happy to receive your positive comments about the price and the convenient location in the heart of Kuwait City. We hope to welcome you again. Kind Regards, George Aoun Cluster General Manager Marriott Hotels Kuwait

6/10 Okay

Fadhel

Liked: Cleanliness, property conditions & facilities, room comfort
Bad Experience
I have already sent them a note while making the reservation that it was our wedding anniversary, so I asked for special room arrangement. Unfortunately, they didn't do anything like they didn't even care to read the note. Other hotels used to make special room arrangements if I had sent such notes, this hotel just didn't care nor apologized.
Stayed 1 night in Feb 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jan 2018
Response from Residence Inn Kuwait on 7 Feb 2018
Dear Anonymous, Thank you for taking the time to review Residence Inn by Marriott Kuwait City Hotel. We hope to welcome you again! Best Regards, George Aoun Cluster General Manager Marriott Hotels Kuwait

6/10 Okay

Ali

Liked: Cleanliness, room comfort
The hotel overall is excellent except there is no parking which you have to park your car outside the hotel, this was annoying. Cleanliness and hospitality were great. Food is okay I was expecting it to be better. The greatest of all things is the location which is close to everything.
Stayed 2 nights in Jun 2017
Dear Ali, Thank you for taking the time to write this review and share your experience of your recent stay. We are happy to learn that you liked the location of the hotel and the services provided including the cleanliness of the rooms. We regret that the lack of parking space caused inconvenience to you, and that the food at Blendz restaurant was not up to your expectation. Please accept our apology. We have shared your feedback with the appropriate hotel team to ensure necessary action to be taken. Best Regards George Aoun Cluster General Manager Marriott Hotels Kuwait

4/10 Poor

Abdulaziz

Disliked: Staff & service, property conditions & facilities
No Parking spaces
Property does not provide parking for less than 30 nights of stay. I'm not sure why it's considered at provided services. Those conditions should be clear before booking at Marriott!
Dear Abdulaziz, Thank you for taking the time to write this review and for sharing your experience on Expedia. We would like to apologize for the inconvenience caused by our service shortcomings, especially with the parking space. It is never our intent to disappoint our guests or deliver anything less than the best service possible. Please be informed that we have shared your feedback with the appropriate hotel team to ensure that this was an isolated issue and to avoid similar situations from happening again in the future. We hope to welcome you again. Best Regards, George Aoun, Cluster General Manager Kuwait Marriott Hotels

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff were friendly and accommodating. Hotel was clean. I felt safe and welcomed.
Response from Management of Residence Inn by Marriott Kuwait on 9 Aug 2017
Dear Guest, Greetings from Residence Inn by Marriott Kuwait City Hotel, We would like to thank you for choosing to stay with us and share you review. It is a pleasure to read your positive comment about the clean rooms and services provided. We hope to welcome you soon, Best Regards, George Aoun Cluster General Manager Marriott Hotels Kuwait

10/10 Excellent

Abdo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Business trip to Kuwait
Hotel staff are very friendly and always available to help. Hotel is in Sharq known as the capital of Kuwait. Easy access to all Kuwait City areas by taxi.

8/10 Good

Dominique

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very comfortable stay
The hotel is lovely and in a great location. Only problem, at present there is so much construction going on in this area. The hotel is right in the middle of this construction zone. Toxic smells emanating from the surrounding building site made walking in the local area extremely unpleasant. Will definitely stay here again but will give it six months for construction to be further advanced.

6/10 Okay

albraa, Saudi Arabia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel for family
Nice hotel for family , great neighbourhood

8/10 Good

Abdulrazaq

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Abdullatif

Liked: Cleanliness, property conditions & facilities, room comfort

8/10 Good

ABDULAZIZ

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort