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"We made a reservation and paid online in advance. We arrived at dawn, but we were informed that our reservation had been canceled due to the late arrival, which was a serious mistake. We had booked the room for one night only so we could rest for a few hours before continuing our journey. After lengthy discussions, and despite how exhausted we were, they finally gave us the room."

"The front desk staff was not friendly, almost rude. They were annoyed by my question. The heat was out, and after a cold night I asked for a heater or a blanket. I had to ask twice. I also had to ask twice for my laundry to be picked up. The staff was unable to answer basic tourist questions; I felt they were unwilling, one on occasion cutting me off to attend to the Turkish couple next in line. Good breakfast though. The room was small but the bathroom large. I liked the location - the old part of town."

"Staff were very professional, quick to help. Breakfast was very good everyday. Great views of the city, room was clean and comfortable. Would absolutely stay here again"

"Its ok I guess for a short business stay, staff at breakfast not very friendly"

"الغرف نظيفة"

"I spent good time in this hotel. The staff is super friendly and helpful, even if they don't speak english The receptionnist waited the bus with me in front of the hotel and wanted to pay with his card."

"Good"

"All in all a good hotel! Clean and quiet. The staff had very limited knowledge of english. Gym was not particularly impressive. Most treadmills were not working properly. "

"Good hotel, perfect location, everything was clean, and the breakfast was good. We felt very welcome."