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"The rooms were average, but several maintenance issues were noticeable. There were broken tiles and a damaged health faucet in the bathroom. The room also lacked convenient features such as a USB charging port or an international power socket. Additionally, the water fountain and the surrounding area in the backyard were poorly maintained. Overall, it did not feel like good value for money. "

"The cups, bowls and plates in the apartment looked dusty. There was no hot water in 1 of the shared bathroom. The notice showed need to wait 30 minutes for hot water. It’s not sustainable if we keep the water running more than 30 minutes. The sliding glass door couldn’t be locked. The floor was dusty."

"We enjoyed our stay and activities very much! "

"Spacious room, excellent service"

"Nice hotel, very strategically located. The restaurant has variety food to cater for all. Word of caution for the Biryani served at adjacent joint. The egg they give you is really bad."

"The staff were very friendly and welcoming, especially the young man at reception during check-in and the breakfast restaurant manager. However, the overall experience was average. The room for two was quite small and rather dark, although it was clean and nicely maintained. The bathroom is in the typical Malaysian style, so after showering the whole floor becomes wet. A floor squeegee would really help. The towels had visible stains, which was disappointing. In the restaurant, many of the chair covers were stained. Breakfast options were limited for a European guest – mostly toast and beans. I tried some of the local dishes, but they felt too heavy for breakfast. On a positive note, the samosas and spring rolls were very good. Overall, it was an okay stay, but there is room for improvement. "

"Wonderful house, excellent service, good food (if anything, the portions were too generous). The gardens are the highlight, flower borders, etc - much nicer version of England compared to the original. Development encroaching in the valley, but there isn’t much the hotel can do about that I suppose. "

"The room was clean and functional with a comfortable bed. While the room had a kitchen area, sink and microwave, there were just two cups, one bowl and one plate. There were no glasses in the room or bathroom. The room had limited soft furnishings and with a tiled floor was echoey. The whole building was similar with the biggest issue being noise from other guests, those above us must have rearranged the furniture several times a day. Also, noise echoed down the corridor. Breakfast was average at best. Overall, a clean, spacious, functional room but basic. It felt like a UK university halls of residence, just bigger and with an en-suite. Good place if you are on a budget."

"Nice location. There are lots steep stairs might not suitable for pushchairs or seniors. Otherwise is really beautiful place to stay. "