"The staff were incredibly friendly and helpful. The location is fantastic next to the train station and the area is incredibly safe as is the rest of Krakow. The room was quiet and the gym was good"
"The rooms where cleaned everyday. The staff also where happy to get us more teabags, Milk and sugar. The hotel is full of luxury. My said the the spa was excellent and well worth the extra for a full body massage. Very good. Only minor issue we had was the heated flooring in bathroom we couldn't get it working. Mentioned to staff they said they would fix it but never seemed to be fixed. We honestly weren't that bothered with this though. The hotel is in the most central location only a few feet away from the main square but we never heard a thing when we went back to our room. "