Travelers find a relaxing retreat at Hotel Eden in Kraków's city center, with continental breakfast and a welcoming library. Amenities include dry cleaning, a sauna, steam room, and WiFi. The notably helpful staff enhances the experience.
Located in Kraków City Centre, a neighbourhood in Kraków, Hotel Eden is near a train station. Wawel Castle and Oskar Schindler Factory are cultural highlights, while Wieliczka Salt Mine is a notable landmark. Aquarium and Natural History Museum and Labyrinth No1 are also worth visiting. Take the opportunity to explore the area for outdoor excitement like hiking/biking trails. Visit our Kraków travel guide
Ciemna 15, Kraków, Lesser Poland, 31-053
What's nearby
Royal Road
8 min walk - 0.7 km
Planty Park
8 min walk - 0.7 km
Wawel Castle
11 min walk - 1.0 km
Main Market Square
17 min walk - 1.4 km
Royal Private Apartments
9 min walk - 0.8 km
Getting around
Turowicza Station
6 min drive
Sanktuarium Bożego Miłosierdzia Tram Stop
7 min drive
Kraków (KRK-John Paul II - Balice)
37 min drive
Restaurants
Hana Sushi
2 min walk
Kolanko No. 6
2 min walk
Ariel
2 min walk
Omerta
2 min walk
Singer
2 min walk
About this property
Hotel Eden
Hotel near Main Market Square
Close to Wawel Castle and Oskar Schindler Factory, Hotel Eden provides free continental breakfast, a library and dry cleaning/laundry services. For some rest and relaxation, visit the sauna or steam room, and indulge in a manicure/pedicure or a massage. Stay connected with free in-room WiFi, and guests can find other amenities, such as car hire on-site and a business centre.
You'll also find perks such as:
A round-trip airport shuttle (surcharge), babysitting (surcharge) and a 24-hour front desk
Concierge services, smoke-free property and a lift
Multilingual staff, a front desk safe and luggage storage
Guest reviews say great things about the helpful staff
Room features
All guest rooms at Hotel Eden feature comforts, such as premium bedding and laptop-friendly workspaces, in addition to amenities, such as free WiFi and air conditioning.
24-hour return airport shuttle on request for a surcharge
Food and drink
Free continental breakfast available daily 8:00 AM to 10:00 AM
Things to do
Library
Sauna
Steam room
TV in common areas
Family friendly
Babysitting (surcharge)
In-room refrigerator
Laundry facilities
Conveniences
24-hour front desk
Free newspapers in lobby
Laundry facilities
Luggage storage
Safe at front desk
Guest services
Concierge services
Dry cleaning/laundry service
Housekeeping (daily)
Multilingual staff
Tour and ticket assistance
Business services
538 square feet of conference space
Business centre
Computer station
Meeting room
Spa
In-room massages
Manicures/pedicures
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Grab bar near toilet
Lift
Wheelchair accessible (may have limitations)
Wheelchair-accessible path to lift
More
3 buildings
3 floors
Banquet hall
Smoke-free property
Room amenities
Bedroom
Premium bedding
Bathroom
Free toiletries
Hair dryer
Private bathroom
Shower
Towels provided
Entertainment
LCD TV with digital channels
Food and drink
Coffee/tea maker
Electric kettle
Free bottled water
Refrigerator
More
Air conditioning
Connecting rooms available
Desk
Iron/ironing board on request
Laptop workspace
Phone
Safe
Policies
Check-in
Check-in start time: 3:00 PM; check-in end time: midnight
Minimum check-in age - 18
Check-out
Check-out before 11:00 AM
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Access methods
Staffed front desk
Pets
Pets stay for free
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
Restrictions apply; for more information contact the property on the number on the booking confirmation
Children and extra beds
Children are welcome
Payment types
Important information
Optional extras
Airport shuttle fee: PLN 80 per vehicle (one way)
Nearby parking fee: PLN 50 per day (open 24 hours)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit
We should mention
Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Property is also known as
Eden Krakow
Hotel Eden Krakow
Hotel Eden Hotel
Hotel Eden Kraków
Hotel Eden Hotel Kraków
Frequently asked questions
Is Hotel Eden pet-friendly?
Yes, cats and dogs are allowed at this property. Some restrictions may apply, so please contact the property for more details.
How much does it cost to stay at Hotel Eden?
As of 6 Mar 2026, prices found for a 1-night stay for 2 adults at Hotel Eden on 8 Mar 2026 start from AU$140, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What time is check-in at Hotel Eden?
Check-in start time: 3:00 PM; check-in end time: midnight.
What time is check-out at Hotel Eden?
Checkout is at 11:00 AM.
Does Hotel Eden provide a shuttle to the airport?
Yes, there's an airport shuttle that runs on request. A fee of PLN 80 per vehicle applies.
Where is Hotel Eden located?
Located in Kraków City Centre, this hotel is within 1 mile (2 km) of Old Synagogue, Wawel Castle and Main Market Square. Remu'h Synagogue and Jewish Cemetery are just steps away.
Can I cancel my reservation for free and receive a full refund?
Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.
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Reviews
Hotel Eden Reviews
9.0
Wonderful
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.2
Cleanliness
8.8
Location
9.4
Staff & service
8.6
Property conditions & facilities
Rating 10 - Excellent. 196 out of 359 reviews
10 - Excellent
196
Rating 8 - Good. 146 out of 359 reviews
8 - Good
146
Rating 6 - Okay. 13 out of 359 reviews
6 - Okay
13
Rating 4 - Poor. 1 out of 359 reviews
4 - Poor
1
Rating 2 - Terrible. 3 out of 359 reviews
2 - Terrible
3
Reviews
10/10 Excellent
Sarah
1 Dec 2025
Liked: Cleanliness, staff & service, amenities
We had a lovely room with plenty of space. The whole hotel was well kept and had lots of character. The staff were fantastic - friendly, helpful and knowledgable. We would definitely stay there again.
Conveniently situated for walking to most attractions.
Buffet breakfast ideal.
Interesting older hotel.
Lynda Valerie
Stayed 5 nights in Sep 2025
8/10 Good
Francois
16 Oct 2025
Liked: Cleanliness, staff & service, amenities
Very clean room, excellent breakfast, great and very lively area in old Jewish quarter, room clean up on demand, rooms could be updated and repainted, but that’s more of a minor detail not impacting overall services.
I appreciate the customer approach of a women in the reception. She was very kind and helpful.
I also appreciated really good mattress and pilows!! I slept like a baby 😁.
I would recommend refurbishing the interior looks a little bit old.
This hotel was in a great position in the Jewish quarter. It was an easy walk into the centre of Krakow market square. The beds were really comfortable and the breakfast excellent.
Sarah
Stayed 3 nights in Nov 2024
8/10 Good
louise
29 May 2024
Liked: Cleanliness, staff & service, room comfort
Hotel eden
Fabulous stay in the jewish quarter in krakow. Hotel set the seen and great location
What a great and perfect hotel. Best location. Great room. Great breakfast.
Everything was perfect 🙂
Jane
Stayed 2 nights in Sep 2024
8/10 Good
Anita
16 Jan 2024
Liked: Cleanliness, staff & service, room comfort
Excellent value for money, clean warm and comforta
This is a basic “no frills hotel” but it’s clean, warm, comfortable beds and great location and excellent value for money - would definitely come again
Great location in the old town. Close to many restaurants and landmarks. Transportation is easy to come by. Quaint atmosphere and the staff is amazing and helpful. Very affordable.
A lovely hotel in an excellent location, although it was a little noisy outside because of passing revellers. The staff were lovely and helpful. The room was a good size and comfortable. The breakfast had a good selection and the dining room was very atmospheric. We had a lovely stay.
Very quiet at rear of prpoerty which was fortunate given vibrancy of area. All clean and comfortable. The young staff were very helpful. Would happily stay here again.
Lovely room, actually 2 ajoining rooms, because we were 3. So lots of space. Nice and clean, and if you want cleaning or clean towels during the stay, you have to let the staff know. Saves water!
We could walk to everything we wanted to see, and used uber a few times. Our rooms had view on a very old jewish cementary, and there were a few old synagogs around the corner. Go see them.
Every room has a mezouza :)
Location in the middle of the Jewish section which is very interesting. Staff excellent and friendly.
Loved it. Was there 2 years ago and saw major improvements.
Jerry
Stayed 2 nights in Sep 2023
10/10 Excellent
Kathy
27 Sept 2024
It was a great location, very clean and spacious room. Breakfast was great.
The hotel setup our Auschwitz tour and kindly provided us with a hearty lunch to take.
Food area right beside the hotel.
The only issue we had was that the room was slightly warm, but in fairness we never talked to the front desk about it so possibly our problem.
Kathy
Stayed 4 nights in Sep 2024
10/10 Excellent
Vanessa
15 Oct 2025
Liked: Amenities
This hotel is situated in the Jewish quarter and was very handy for our trip pickup. It’s about 20 minutes from the airport. The hotel was very clean and the reception staff were very helpful all through our stay. The WiFi was excellent and we had no problem with it. The password is easily available on reception. The room furniture was a little data but the bed sheets were pure white and the bed so comfortable. There were tea coffee and water available in the room. We had everything we needed. The bathroom was lovely, very modern and the shower was very good, with two different level showers heads, and easy to use. The breakfast each morning was very good, mostly cold foods and continental with a few hot items. There was a very wide choice available and the breakfast room was lovely, very quirky. Even though breakfast was from 8.00 am, reception staff arranged for us to go to breakfast at 7.30 as we had early 8am starts each day. We really appreciated that. Everything was perfect. Highly recommended!
Vanessa
Stayed 2 nights in Oct 2025
8/10 Good
Mark
12 June 2025
Liked: Cleanliness, staff & service
We stayed at Hotel Eden for one night on the 5th June 2025. The hotel is inside an old building within the Jewish quarter of Krakow.
Check-in was easy and straightforward. Our room, on the first floor, was compact with essentially space for a double bed and a bathroom. The room was clean and well presented with a view over a dining courtyard.
Some hotels can be very noisy in large cities, but our stay was very peaceful and quiet which we appreciated.
Breakfast for 2 was included within our price and this was an excellent selection of Polish and continental cuisine. There was also facility to leave your luggage while you go and visit Krakow.
Overall, a very pleasant albeit short stay at the hotel and great value for money.
Mark
Stayed 1 night in Jun 2025
6/10 Okay
Miroslaw
23 June 2024
Liked: Cleanliness, staff & service
The a/c in my room did not work. It took two days to get another room. Minor annoying details needed to be fixed. The breakfast was excellent. Overall it does rate three stars as advertised.