Galaxy Hotel

4.0 star property
Family-friendly hotel connected to a shopping centre in Kraków City Centre with full-service spa
your current months are April, 2024 and May, 2024.
April 2024
May 2024

Galaxy Hotel

Photo gallery for Galaxy Hotel

Front of property - evening/night
Aerial view
Business Double Room
Daily buffet breakfast (PLN 50 per person)
Lobby

Overview of Galaxy Hotel

Reviews
9.0

Wonderful

Popular amenities

  • PoolPoolPool
  • SpaSpaSpa
  • Hot tubHot tubHot tub
  • Breakfast availableBreakfast availableBreakfast available
  • Free WiFiFree WiFiFree WiFi
  • Parking availableParking availableParking available
The price is AU$124
Price available on 1/4/2024

Check out the area

ul. Gesia 22a, Kraków, Lesser Poland, 31-535
  • Popular LocationJewish Cemetery13 min walk
  • Popular LocationKraków Plaszów Station12 min drive
  • Popular LocationKraków Główny Station12 min drive
  • AirportKraków (KRK-John Paul II - Balice)29 min drive
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Room options

Standard Double Room

cleanliness

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
Blackout curtains
  • 19 sq m
  • Sleeps 3
  • 1 Queen Bed

Suite

cleanliness

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Fridge
LCD TV
Hypo-allergenic bedding
Blackout curtains
  • 28 sq m
  • River view
  • Sleeps 3
  • 1 King Bed

Business Twin Room

cleanliness

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
Down duvet
  • 21 sq m
  • River view
  • Sleeps 3
  • 2 Single Beds

Business Double Room

cleanliness

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
Down duvet
  • 21 sq m
  • River view
  • Sleeps 3
  • 1 Queen Bed

Standard Twin Room

cleanliness

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
Down duvet
  • 19 sq m
  • Sleeps 3
  • 2 Single Beds

Similar properties

About the area

Kraków

Located in Kraków City Centre neighbourhood, Galaxy Hotel is connected to a shopping centre. Oskar Schindler Factory and Wawel Castle are cultural highlights, and some of the area's notable landmarks include Royal Road and Wieliczka Salt Mine. Consider Cellar Under the Rams for a night out or Aquarium and Natural History Museum if you're travelling with kids. Discover the area's water adventures with kayaking and rafting nearby, or enjoy the great outdoors with ecotours and hiking/biking trails.

What's nearby

  • Oskar Schindler Factory - 14 min walk
  • Main Market Square - 4 min drive
  • Royal Road - 5 min drive
  • Wawel Castle - 7 min drive
  • St. Mary's Basilica - 8 min drive

Getting around

  • Turowicza Station - 6 min drive
  • Kurdwanów P+R Station - 6 min drive
  • Kraków (KRK-John Paul II - Balice) - 29 min drive

Restaurants

  • Costa Coffee - 2 min walk
  • Mazaya Falafel - 8 min walk
  • Jeff's - 5 min walk
  • Laba Bistro - 4 min walk
  • Knitted Coffee - 12 min walk

About this property

Galaxy Hotel

Upscale family-friendly hotel located in Kraków City Centre
Near Oskar Schindler Factory and Royal Road, Galaxy Hotel provides shopping on-site, a coffee shop/cafe and dry cleaning/laundry services. Active travellers can enjoy ecotours at this hotel. Indulge in a facial, a body treatment and hydrotherapy at the on-site spa. The on-site restaurant, Andromeda, features international cuisine and brunch. Stay connected with free in-room WiFi, and guests can find other amenities, such as a bar and a 24-hour gym.
Other perks at this hotel include:
  • An indoor pool and a children's pool
  • Limo/town car service, buffet breakfast (surcharge) and self-parking (surcharge)
  • Express check-out, express check-in and babysitting (surcharge)
  • Massage treatment rooms, tour/ticket information and a porter/bellboy
  • Guest reviews speak highly of the first-rate property condition
Room features
All 205 rooms offer comforts such as laptop-compatible safes and air conditioning, as well as perks such as free WiFi and sound-insulated walls.
Extra amenities include:
  • Hypo-allergenic bedding, pillowtop mattresses and down duvets
  • Bathrooms with baths or showers and free toiletries
  • 32-inch LCD TVs with satellite channels
  • Fridges, coffee/tea makers and housekeeping

Languages

English, German, Polish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • 24-hour train station pick-up shuttle (surcharge)
  • Train station shuttle on request
  • Casino shuttle (surcharge)
  • Shopping centre shuttle (surcharge)
  • Theme park shuttle (surcharge)
  • Limo/town car service
  • Parking on site (PLN 60 per day)
  • RV/bus/lorry parking (surcharge) on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM–10:30 AM for a fee: PLN 50 for adults and PLN 25 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Andromeda

Things to do

  • 24-hour gym
  • Children's pool
  • Ecotours
  • Free children's club
  • Full-service spa
  • Indoor pool
  • Piano
  • Sauna
  • Shopping
  • Spa tub
  • Steam room
  • TV in common areas

Family friendly

  • Babysitting (surcharge)
  • Children's pool
  • Free children's club
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping on request
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business centre
  • Computer station
  • Conference centre (4,844 square foot of space)
  • Meeting rooms

Full-service spa

  • 11 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Hydrotherapy
  • Manicures/pedicures
  • Prenatal massages
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Swedish massages
  • Thai massages
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 6 floors
  • Building
  • Built in 2011
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels

Entertainment

  • 32-inch LCD TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Iron/ironing board on request
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; check-in end time: 5:30 AM
Late check-in subject to availability
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

This property offers transfers from the airport and train station (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from 8 January to 21 January:
  • Sauna
  • Spa
  • Hot tub
  • Swimming pool

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child, up to the age of 6 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for PLN 100.0 per night.

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: from approximately PLN 50 for adults and from PLN 25 for children
  • Airport shuttle fee: PLN 110 per vehicle (one-way)
  • Self-parking fee: PLN 60 per day
  • Rollaway bed fee: PLN 100.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit

We should mention

Pool access available from 8:00 AM to 10:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Children under 12 years old are not allowed in the swimming pool or fitness facility without adult supervision

Property is also known as

Galaxy Hotel Krakow
Galaxy Krakow
Hotel Galaxy
Galaxy Hotel Hotel
Galaxy Hotel Kraków
Galaxy Hotel Hotel Kraków

Frequently asked questions

Does Galaxy Hotel have a pool?

Yes, this property has an indoor pool and a children's pool. Pool access is from 8:00 AM to 10:00 PM. The swimming pool is closed seasonally each year from January 8 until January 21.

How much does it cost to stay at Galaxy Hotel?

As of 29 Mar 2024, prices found for a 1-night stay for 2 adults at Galaxy Hotel on 1 Apr 2024 start from AU$124.2, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Galaxy Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking at Galaxy Hotel?

Self-parking is available for PLN 60 per day.

What time is check-in at Galaxy Hotel?

Check-in start time: 2 PM; check-in end time: 5:30 AM. Late check-in is available during limited hours.

What time is check-out at Galaxy Hotel?

Checkout is at noon.

Does Galaxy Hotel provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of PLN 110 per vehicle applies.

Where is Galaxy Hotel located?

This family-friendly Kraków hotel is located in the historical district, within a 15-minute walk of Galeria Kazimierz and Oskar Schindler Factory. Royal Road and Main Market Square are also within 1 mile (2 km).

Galaxy Hotel Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 554 out of 1003 reviews" "
Rating 8 - Good. 370 out of 1003 reviews" "
Rating 6 - Okay. 53 out of 1003 reviews" "
Rating 4 - Poor. 14 out of 1003 reviews" "
Rating 2 - Terrible. 12 out of 1003 reviews" "

9.4/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Tony

Stayed 5 nights in Feb 2024

10/10 Excellent

Mariusz Janusz

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good location, close to the market where you can eat, go to the cinema or do some shopping, literally 3 minutes on foot.. It's about 25 minutes on foot to the center and the market square, but you can see a lot along the way.. It's good that it's not in the center. because it's quiet and people don't move around
Stayed 13 nights in Jan 2024

8/10 Good

Justyna

Business traveller
Liked: Cleanliness, staff & service
good for the price
Stayed 2 nights in Nov 2023

10/10 Excellent

Tom

Stayed 4 nights in Nov 2023

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Oct 2023

6/10 Okay

Robert

Liked: Cleanliness
Disliked: Staff & service
Stayed 5 nights in Sep 2023

4/10 Poor

Dylan

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
The staff was very rude and uncouth at the reception desk. Especially the female staff. I tried to leave a list of sites for Schindlers list and the night staff wanted it and the next morning the woman at the front desk gave me soo much lip about it I could not believe it! First she said I may need it and I'm like, duhh I created it for you, then she says they didnt tell her about it and I'm like oh my god woman just give to to the people that are there at night so you all can explain to tourist where certain interesting Schindler's list sites are. The customer service in Poland is the worse! I could not believe how rude the females were at the front desk. All they wanted to do was say "no" or we "we don't know" or "we don't have". This hotel needs to seriously train the staff on how to communicate properly and provide customer service at the highest level!
Stayed 5 nights in Jun 2023

8/10 Good

Caleb

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
The staff where very helpful and kind.
Stayed 1 night in Jun 2023

10/10 Excellent

Antony

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel was just off of the central historic area, on the river, and on the corner of the Jewish Quarter - full of great restaurants. The location was good with plenty of sites to visit around it. The hotel was clean and quiet. The staff were friendly and the stay was enjoyable. The spa was relaxing and the breakfast was un-hurried with plenty of choice.
Stayed 4 nights in May 2023

10/10 Excellent

Kirsty

Stayed 10 nights in Dec 2022