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DoubleTree by Hilton Krakow Hotel & Convention Center

4.0 star property
Travelers can indulge in rejuvenating spa treatments and relax beside the indoor pool with comfortable sun loungers at this Krakow retreat

Choose dates to view prices

The DoubleTree by Hilton Krakow Hotel & Convention Center offers a peaceful city center escape. Guests relax in the sauna or steam room, enjoy spa treatments, and dine at 5th Avenue Restaurant. Free WiFi is available throughout for everyone's convenience.

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Spa pool
  • Pet-friendly
  • Free Wi-Fi
  • Restaurant
The current price is AU$140
includes taxes & fees
21 June - 22 June

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Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of PLN 100 per accommodation (varies based on length of stay)
Service animals are welcome, and are exempt from fees
2 total (up to 34 kg per pet)
Pets cannot be left unattended
Restrictions apply; for more information contact the property on the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are available for PLN 80.0 per day.
Cots (infant beds) are available for PLN 80.0 per stay

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: from approximately PLN 70 per person
  • Uncovered self-parking fee: PLN 60 per day
  • Pet fee: PLN 100 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees
  • Crib (infant bed) fee: PLN 80.0 per stay
  • Rollaway bed fee: PLN 80.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector and a security system
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

We should mention

Pool access available from 6:00 AM to 10:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Frequently asked questions

Does DoubleTree by Hilton Krakow Hotel & Convention Center have a pool?

Yes, this property has an indoor pool. Pool access is from 6:00 AM to 10:00 PM.

How much does it cost to stay at DoubleTree by Hilton Krakow Hotel & Convention Center?

As of 22 May 2026, prices found for a 1-night stay for 2 adults at DoubleTree by Hilton Krakow Hotel & Convention Center on 21 June 2026 start from AU$140, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is DoubleTree by Hilton Krakow Hotel & Convention Center pet-friendly?

Yes, this property allows pets (limit 2 total) with a maximum weight of up to 34 kg per pet. There's a fee of PLN 100 per accommodation, per stay. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.

How much is parking at DoubleTree by Hilton Krakow Hotel & Convention Center?

Self-parking is available for PLN 60 per day.

What time is check-in at DoubleTree by Hilton Krakow Hotel & Convention Center?

Check-in start time: 3:00 PM; check-in end time: anytime.

What time is check-out at DoubleTree by Hilton Krakow Hotel & Convention Center?

Checkout is at 11 AM.

Where is DoubleTree by Hilton Krakow Hotel & Convention Center located?

Located in Dąbie, this hotel is 0.5 mi (0.7 km) from Tauron Arena Kraków, and within 3 mi (5 km) of Kraków Barbican and Oskar Schindler Factory. Old Synagogue and Main Market Square are also within 3 mi (5 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

9.4

Exceptional

9.4

Cleanliness

7.6

Location

9.2

Staff & service

9.4

Property conditions & facilities
Rating 10 - Excellent. 377 out of 524 reviews
Rating 8 - Good. 110 out of 524 reviews
Rating 6 - Okay. 26 out of 524 reviews
Rating 4 - Poor. 6 out of 524 reviews
Rating 2 - Terrible. 5 out of 524 reviews

Reviews

Verified

8/10 Good

Jason

Liked: Cleanliness, property conditions & facilities
Great room and staff
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

Nick

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great facilities, great staff and a great selection for breakfast
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Natalia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay and very comfortable rooms to stay for family with small kids.
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice hotel with excellent spa facilities, comfy beds in spacious rooms, great service and an amazing breakfast with lots of options.
Stayed 3 nights in Oct 2025
Verified

10/10 Excellent

Theresa

Liked: Cleanliness, staff & service, amenities
The staff at reception were welcoming, it was tranquil and beautifully decorated. The spa was open to late over the weekend and breakfast was amazing as always. The shuttle to the airport is a good bonus. I would recommend a stay here.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

RICHARD

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We visited Krakow and this hotel was upscale and very modern, affordable and spot on We enjoyed the restaurant and business office onsite
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Katarzyna

Liked: Cleanliness, amenities, property conditions & facilities
The stay was excellent. The rooms are spacious and very clean. Stuff is excellent, very helpful. Very close to city center as well by tram.
Stayed 3 nights in Jul 2025
Verified

10/10 Excellent

Kasper Winther

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
My daughter and I had a great stay at the hotel. Staff was very friendly and accumulating. Hotel was moderne, breakfast was varied
Stayed 3 nights in Jun 2025
Verified

10/10 Excellent

Rebecca

Liked: Cleanliness, amenities, property conditions & facilities
Fantastic hotel. All the staff were really friendly. The kids loved the pool. The breakfast was lovely with loads of choice and the food at the restaurant was delicious. It was only a ten minute walk to the tram stop. We really enjoyed our stay.
Stayed 3 nights in May 2025
Verified

10/10 Excellent

Mathew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The sauna, steamroom and pool were great. Hotel was clean and in a safe area. Staff was friendly.
Stayed 8 nights in Jun 2024
Verified

10/10 Excellent

lupe

Liked: Cleanliness, amenities, property conditions & facilities
Service was very friendly
Stayed 2 nights in Aug 2024
Verified

10/10 Excellent

Renata

Liked: Cleanliness, amenities, property conditions & facilities
The property is conveniently located just a few minutes' walk from the concert arena. The room was very spacious, with a comfortable bed and quality bedding. The hotel was exceptionally clean, and the breakfast selection was great. I really enjoyed my stay and was especially glad I didn’t have to deal with the crowds trying to catch a ride after the concert.
Stayed 1 night in Jun 2025
Verified

8/10 Good

Michael

Liked: Staff & service, amenities, property conditions & facilities
Beautiful hotel, rooms were nice, staff is friendly, food was great at restaurant- my only complaint is lack of parking. We had to park at the hotel next door and pay to park there. The pool and sauna area was very nice.
Stayed 6 nights in Aug 2023
Verified

8/10 Good

Augustine

Liked: Cleanliness, property conditions & facilities
Very clean rooms. No restaurants nearby
Stayed 4 nights in Aug 2024
Verified

10/10 Excellent

Leigh

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
From start to finish our visit was great. Check-in was easy, staff were friendly and accommodating. The only recommendation we have would be for the restaurant. They close at 10 which is great, but they didn’t inform us when we sat down at 9 that you had to order dessert before 10 also. Not huge deal, but something to maybe mention when dining. All in all, we had a great stay!
Stayed 1 night in Aug 2024
Verified

8/10 Good

Namrata

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
-They organized a Wine and some nice refreshments for our honeymoon. I really appreciated that. -Breakfast was good. They have a live counter for nice omelet. -2 EV charger on site. That was very convenient. -Nice jacuzzi and sauna and hammam. We quite enjoyed that. -Room was nice and very clean. -Bathroom as also very nice and clean. -We went to the downtown with Taxi and it costed us 24 PLN. So it is very convenient if you have a car or commute by taxi. We did not check how far was the public transportation so I cant comment on that.
Stayed 2 nights in Apr 2025
Verified

8/10 Good

Brandon

Liked: Cleanliness, property conditions & facilities
Really great staff minus the life guard. Our kids jumped in the pool over and over and had fun. He yelled at them after a while and pointed at the sign that stated no diving. When I asked him what the issue with jumping in was, he stated they could not jump in because its dangerous and they could hit their head while pointing at the "No Diving" sign. (No diving was being done). He said I was being rude with him for asking him what the issue was. Food was good, movie theater was great for the kids and rooms were very nice.
Stayed 3 nights in Jul 2025
Verified

10/10 Excellent

Natalia

Liked: Staff & service
We had a lovely stay.
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Andrej

Liked: Cleanliness, amenities, property conditions & facilities
Everything was good.
Stayed 5 nights in Feb 2026
Verified

8/10 Good

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice stay, breakfast is good
Stayed 4 nights in May 2022
Verified

10/10 Excellent

Victor

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
nice hotel nice sports premises in the middle of no where
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Catharine

Liked: Cleanliness, amenities, property conditions & facilities
Spotless
Stayed 3 nights in Dec 2025
Verified

8/10 Good

Krisztian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, bit far from the centre, staff nice but need a bit of training when comes to A’la carte orders.
Stayed 6 nights in Dec 2025
Verified

10/10 Excellent

Oleg

Liked: Cleanliness, amenities, property conditions & facilities
This is incredible hotel, 10/10 service - 10/10 - staff 10/10 rooms - 10/10 everything. And guys at the bar, Shion, Felix, Felipe and other Simon are amazing but Shimin the dark hear one is probably one of the best bartenders that actually become a friend in my life. Truly truly recommend this hotel you won’t regret it
Stayed 20 nights in Nov 2025
Verified

10/10 Excellent

Dana

Liked: Cleanliness, staff & service, property conditions & facilities
Highly recommended
Stayed 1 night in Sep 2025