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Phulay Bay, a Ritz-Carlton Reserve

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Royal Villa, 1 Bedroom, Non Smoking | Beach | Beach nearby, free beach shuttle, free beach cabanas, sun-loungers
Beach nearby, free beach shuttle, free beach cabanas, sun-loungers
Outdoor pool, open 9:00 AM to 6:00 PM, free pool cabanas, pool umbrellas
Outdoor pool, open 9:00 AM to 6:00 PM, free pool cabanas, pool umbrellas

Overview of Phulay Bay, a Ritz-Carlton Reserve

UNESCO Sustainable Travel Pledge

Phulay Bay, a Ritz-Carlton Reserve

5.0 star property

4.8/5 Exceptional

Guests rated this property 4.8/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Air conditioning
  • Spa
  • Restaurant

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • Hand sanitiser provided
  • Personal protective equipment
Map
111 Moo 3, Tumbol Nongthalay, Amphur Muang, Krabi, Krabi, 81180

Explore the area

  • Popular LocationTubkaek Beach8 min walk
  • Popular LocationKoh Kwang Beach5 min drive
  • Popular LocationLaem Bong Beach6 min drive
  • AirportKrabi (KBV-Krabi Intl.)59 min drive

Choose dates to view prices

About this area

Krabi

Located in Krabi, Phulay Bay, a Ritz-Carlton Reserve is next to a golf course and near the beach. Ao Nang Landmark Night Market and Maharaj Food Market are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Ao Nang Beach and Tubkaek Beach. Looking to enjoy an event or a game while in town? See what's happening at Ao Nang Krabi Boxing Stadium or Chaloem Rattanakosin Sports Stadium. Discover the area's water adventures with nearby scuba diving, or enjoy the great outdoors with ecotours, rock climbing and mountain biking.
Visit our Krabi travel guideOpens in a new window
Map

What's nearby

  • Tubkaek Beach - 8 min walk
  • Koh Kwang Beach - 5 min drive
  • Laem Bong Beach - 6 min drive
  • Khlong Muang Beach - 8 min drive
  • Cape Nose Buffalo at Krabi - 53 min drive

Getting around

  • Krabi (KBV-Krabi Intl.) - 59 min drive

Restaurants

  • Krating Tree - 4 min drive
  • Mom's Bar - 4 min drive
  • Sa Ing Bar - 4 min drive
  • Sunset bar - 4 min drive
  • The Embassy Irish Pub - 4 min drive

About this property

Phulay Bay, a Ritz-Carlton Reserve

5-star beach hotel with a full-service spa
Jump on Phulay Bay, a Ritz-Carlton Reserve's free shuttle and catch some rays a the beach, spend the day relaxing at the full-service spa or enjoy a meal at one of the hotel's 5 restaurants.
Phulay Bay, a Ritz-Carlton Reserve offers 54 air-conditioned accommodations with DVD players and minibars. Rooms open to balconies or patios. This accommodation offers separate sitting areas and includes day beds. Pillowtop beds feature down duvets and premium bedding. A pillow menu is available. Televisions come with premium cable channels and pay-per-view films. Bathrooms include a separate bath and shower with a deep soaking bath and a rainfall showerhead. Bathrooms are also outfitted with dressing gowns, slippers and complimentary toiletries.

This Krabi hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, laptop-compatible safes and telephones. Additionally, rooms include espresso makers and complimentary bottles of water. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include hypo-allergenic bedding.

A 24-hour health club and complimentary bicycles are featured at the hotel. An outdoor pool and a children's pool are on site. Other recreational amenities include a sauna and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Phulay Bay Spa has 11 treatment rooms, including rooms for couples and outdoor treatment areas. Services include deep-tissue massages, hot stone massages, Swedish massages and Thai massages. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic and reflexology. The spa is equipped with a sauna, a spa tub and a steam room.

The spa is open daily. Guests under 16 years old are not allowed in the spa.

Awards and affiliations

This property has signed the UNESCO Sustainable Travel Pledge.
Phulay Bay, a Ritz-Carlton Reserve is listed in the 2010 Condé Nast Traveller Hot List.

Languages

Chinese (Mandarin), Dutch, English, French, German, Greek, Italian, Japanese, Korean, Portuguese, Russian, Spanish, Thai

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Property is disinfected with electrostatic spray
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the regional cleaning and disinfection practices of Safety and Health Administration (Thailand)
Follows the standard cleaning and disinfection practices of Commitment to Clean (Marriott)
Follows the industry cleaning and disinfection practices of COVID-19 Guidelines (CDC), Ecolab (third-party expert - Global) and COVID-19 Guidelines (WHO)

Check-in

Contactless social distancing and check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Social distancing measures in place
Contactless room service is available.

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Masks are required at the property
Hand sanitiser provided
Enhanced food service safety measures are in place
Individually wrapped food options available for breakfast, lunch, dinner and through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • Free self-parking on site
  • Free valet parking on site
  • Wheelchair-accessible parking available
  • 24-hour return airport shuttle (surcharge)
  • Airport shuttle on request
  • Local area shuttle (surcharge)
  • Free beach shuttle

Food and drink

  • Buffet breakfast available for a fee daily 6:30 AM–11 AM: THB 1413 for adults and THB 707 for children
  • 5 restaurants
  • 2 bars/lounges, 1 beach bar, 1 swim-up bar and 1 poolside bar
  • 24-hour room service

Restaurants on site

  • Jampoon Restaurant
  • Lae Lay Pavilion
  • Sri Trang
  • Dining Beyond
  • Chomtawan

Things to do

  • 24-hour health club
  • 9 holes of golf
  • Aerobics classes
  • Beach yoga
  • Boat tours
  • Children's pool
  • Free bike hire
  • Full-service spa
  • Helicopter/aeroplane tours
  • Kayaking
  • Outdoor pool
  • Pilates classes
  • Private picnics
  • Sailing
  • Sauna
  • Shopping
  • Snorkelling
  • Steam room
  • Yoga classes

Family friendly

  • Children's games
  • Children's pool
  • Children's toys
  • DVD player
  • Free children's club
  • Free cots/infant beds
  • In-room childcare (surcharge)
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra beds (surcharge)
  • Snack bar/deli
  • Supervised childcare (surcharge)

Conveniences

  • Free newspapers in reception
  • Front-desk safe
  • Gift shop/newsstand
  • Library
  • No lifts

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 24-hour business centre
  • Conference centre (1076 square feet of space)
  • A meeting room

Outdoors

  • BBQ grill(s)
  • Beach loungers
  • Beach umbrellas
  • Free beach cabanas
  • Free pool cabanas
  • Garden
  • Picnic area
  • Pool sunloungers
  • Pool umbrellas
  • Terrace

Spa

  • 11 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body treatments
  • Body wraps
  • Couples treatment room(s)
  • Detox wraps
  • Facials
  • Manicures and pedicures
  • Massage - deep-tissue
  • Massage - hot stone
  • Massage - prenatal
  • Massage - Swedish
  • Massage - Thai
  • Massage/treatment rooms
  • Outdoor treatment areas
  • Reflexology
  • Sauna
  • Spa open daily
  • Hot tub
  • Steam room

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lever door handles
  • Raised toilet seat
  • Visual alarms in hallways
  • Wheelchair-accessible parking

More

  • Beach towels
  • Biodegradable drinking straws
  • Couples dining
  • No plastic drinking straws
  • Romance packages available
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Feather duvet
  • Down duvet
  • Free cots/infant beds
  • Hypo-allergenic bedding
  • Pillow menu
  • Pillow-top mattress
  • Premium bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Dressing gowns
  • Deep-soaking bath
  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Rainfall showerhead
  • Separate bath and shower
  • Towels

Entertainment

  • TV channels
  • DVD player
  • Films for purchase
  • Premium channels
  • TV

Food and drink

  • Champagne service
  • Espresso maker
  • Free bottled water
  • Minibar

Outdoor space

  • Balcony or patio

More

  • Children's slippers
  • Desk
  • Electrical adapters/chargers
  • Iron/ironing board
  • Laptop-compatible safe
  • Laptop-friendly workspace
  • Phone
  • Separate sitting area
  • Slippers
  • Turndown service

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Policies

Check-in

Check-in from 3:00 PM - midnight
Early check-in subject to availability
Express check-in
Minimum check-in age - 18

Check-out

Check-out before noon
Express checkout

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
This is a certified Thailand SHA Plus property. Thailand SHA Plus is a health and safety certification (an additional level to the SHA standard), for properties that are open to vaccinated travelers and have at least 70% of staff vaccinated, issued by the Amazing Thailand Safety and Health Administration.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
1 child can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for THB 4155.0 per night.
Free cots are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Deposit: THB 3000.00 per night
  • New Year's Eve (31 December) Gala Dinner per adult: THB 21068.3
  • New Year's Eve (31 December) Gala Dinner per child: THB 10534.15 (from 4 to 11 years old)

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: THB 1413 for adults and THB 707 for children (approximately)
  • Airport shuttle fee: THB 3414 per vehicle (one-way, maximum occupancy 4)
  • Airport shuttle fee per child: THB 3414 (one way), (from 4 to 11 years old)
  • Rollaway bed fee: THB 4155.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 9:00 AM to 6:00 PM
Reservations are required for golf tee times, massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
No pets and no service animals are allowed at this property
Guests under 16 years old are not allowed in the spa

Property is also known as

Phulay
Phulay Bay
Phulay Bay Reserve
Phulay Bay Ritz-Carlton
Phulay Bay Ritz-Carlton Reserve
Phulay Bay Ritz-Carlton Reserve Hotel
Phulay Bay Ritz-Carlton Reserve Hotel Krabi
Phulay Bay Ritz-Carlton Reserve Krabi
Ritz-Carlton Phulay Bay
Phulay Bay, a Ritz Carlton Reserve Hotel Nong Thale
Phulay Bay, A Ritz Carlton Reserve Krabi, Thailand
Ritz Carlton Krabi
Phulay Bay
A Ritz-Carlton Reserve Krabi
Ritz Carlton Krabi
a Ritz Carlton Reserve Hotel Nong Thale
Phulay Bay a Ritz Carlton Reserve

Frequently asked questions

Overall score and ratings

4.8

Exceptional

Rating 5 - Excellent. 167 out of 196 reviews
5 - Excellent 85%
Rating 4 - Good. 17 out of 196 reviews
4 - Good 9%
Rating 3 - Okay. 9 out of 196 reviews
3 - Okay 5%
Rating 2 - Poor. 2 out of 196 reviews
2 - Poor 1%
Rating 1 - Terrible. 1 out of 196 reviews
1 - Terrible 1%

4.8/5

Cleanliness

4.8/5

Staff & service

4.7/5

Amenities

4.7/5

Property conditions & facilities

5.0/5

Eco-friendliness
Write a review

5/5 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Incredible 5 star property . One of the best in the world
Stayed 4 nights in May 2022

5/5 Excellent

Stayed 2 nights in Apr 2022

5/5 Excellent

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
As always, impeccable service, beautiful scenery and amazing dining options.
Stayed 4 nights in Dec 2021

5/5 Excellent

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Sep 2021

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best place to stay in krabi
Every thing absolutely perfect, everything well attended despite low occupancy due to corvid, highest cleaning and health standard, star kitchen food, well trained staff
Stayed 1 night in Feb 2021