Great location, breakfast good, evening meal not so good but not an issue as loads of better places within walking distance
Disappointing they will not give you more than one key
Air con won’t work without key
Then door locks automatically behind you so makes sitting outside on the chairs a little tricky
Asked for another key but disappointing attitude from reception
Left a few items behind by mistake and emailed twice to ask if they could post on to another address in Asia or UK (as one item in particular had sentimental value) but they didn’t even give me the courtesy of a reply? Even to say “no”
I know it was my fault to leave it behind but what a great opportunity for them to deliver excellent customer service at very little effort (I offered to pay all costs) was ignored
Stayed in AoNang 3 times now, will do again, but definitely not here
