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Kerry Hotel Hong Kong by Shangri-la

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Luxury
5.0 star property
9.4

Exceptional

Harbour views with unparalleled elegance

Elegant and serene, this property offers stunning harbour views from spacious rooms and a grand lobby. Delight in a fabulous breakfast buffet, complimentary minibar, and a pool deck with breathtaking vistas.

Popular amenities

  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
The current price is AU$280
includes taxes & fees
4 June - 5 June
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8.4 out of 10, Very good, 1,000 reviews
The price is AU$165
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Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight

Contactless check-in and check-out are available

Late check-in subject to availability

Express check-in available

Minimum check-in age - 18

Check-out

Check-out before noon

Contactless check-out

Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property

To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation

Information provided by the property may be translated using automated translation tools

Disposable plastic tableware and other plastic products are available at the front desk (surcharge).

Guests who book breakfast-inclusive rate plans will receive breakfast for guests age 12 and older.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome

1 child, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room

Rollaway/extra beds are available for HKD 565.0 per night.

Free cots are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: HKD 1000.00 per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: from approximately HKD 348 for adults and from HKD 348 for children
  • Valet parking fee: HKD 600 per night
  • Rollaway bed fee: HKD 565.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
On-site parties or group events are strictly prohibited
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
This property does not provide disposable personal items, such as combs, loofahs, shavers, nail files and shoe mitts
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Guests who book breakfast-inclusive rate plans will receive breakfast for guests age 12 and older.

We should mention

Pool access available from 7:00 AM to 10:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
No pets and no service animals are allowed at this property
Parking height restrictions apply

Frequently asked questions

Does Kerry Hotel Hong Kong by Shangri-la have a pool?

Yes, this property has an outdoor pool. Pool access is from 7:00 AM to 10:00 PM.

How much does it cost to stay at Kerry Hotel Hong Kong by Shangri-la?

As of 21 May 2026, prices found for a 1-night stay for 2 adults at Kerry Hotel Hong Kong by Shangri-la on 4 June 2026 start from AU$280, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Kerry Hotel Hong Kong by Shangri-la pet-friendly?

No, pets are not allowed at this property.

How much is parking at Kerry Hotel Hong Kong by Shangri-la?

Valet parking is available for HKD 600 per night.

What time is check-in at Kerry Hotel Hong Kong by Shangri-la?

Check-in start time: 3:00 PM; check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Kerry Hotel Hong Kong by Shangri-la?

Checkout is at noon.

Where is Kerry Hotel Hong Kong by Shangri-la located?

Located in Kowloon City, this luxury hotel is within a 10-minute walk of Hung Hom Promenade and Kowloon Bay. Hong Kong Convention and Exhibition Centre is 2 mi (3.2 km) away. Whampoa Station is 6 minutes by foot and Shu Kuk Street Tram Stop is 20 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

9.4

Exceptional

9.6

Cleanliness

8.6

Location

9.4

Staff & service

9.4

Property conditions & facilities
Rating 10 - Excellent. 757 out of 1001 reviews
Rating 8 - Good. 170 out of 1001 reviews
Rating 6 - Okay. 34 out of 1001 reviews
Rating 4 - Poor. 19 out of 1001 reviews
Rating 2 - Terrible. 21 out of 1001 reviews

Reviews

Verified

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel with access to ferry and trains
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location with a truly excellent staff. Very warm and accommodating atmosphere.The breakfast buffet(3rd floor) and club room(8th floor) were both worth the value. We really enjoyed our stay!
Stayed 6 nights in Mar 2026
Verified

10/10 Excellent

Samuel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
True 5 stars. Great beddings, free beverages, truly luxury bathroom. I slept really well and recovered from a flu quite quickly at this hotel.
Stayed 4 nights in Apr 2026
Verified

10/10 Excellent

Kevin Mark

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property. Staff were exceptional. Nice, clean rooms. Good location, close to Whampoa station.
Stayed 8 nights in Mar 2026
Verified

8/10 Good

Ellen

Liked: Cleanliness, staff & service, property conditions & facilities
Lush hotel feels , great location, close to ferry service across to Hong Kong city Starbucks down stairs , food court near by
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Julie-Anne

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing hotel! Everything was immaculate. Highly recommend
Stayed 5 nights in Mar 2026
Verified

10/10 Excellent

Kenneth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room. Professional and courteous staff. Convenient location. Would stay here again.
Stayed 5 nights in Mar 2026
Verified

10/10 Excellent

Lauren

Liked: Cleanliness, staff & service, property conditions & facilities
The whole hotel was immaculate. Pool and health club area was excellent, room was very clean and we may have been upgraded as I originally booked a city view and we received a harbour view. Dockyard bar/restaurant area is a great addition as well. Would wholly recommend this hotel!
Stayed 4 nights in Mar 2026
Verified

10/10 Excellent

Alice

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All the staffs from the front desk to the cleaning ladies are extremely friendly. They also have a curtesy service to keep our luggages for 30 days free of charge after we already check out and went on a tour.
Stayed 5 nights in Mar 2026
Verified

10/10 Excellent

Aoife

Liked: Cleanliness, staff & service, amenities
Amazing clean room, great location and great staff in hotel
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Shi Ya

Liked: Cleanliness, amenities, property conditions & facilities
Very good customer service and the hotel is overall pretty clean, just a little dusty in certain areas of the room.
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Ali

Liked: Cleanliness
The hotel is well located and has professional and caring staff. Our room was large and beautifully designed and decorated and kept immaculately clean. This is truly a five star hotel. I would not hesitate to recommend it to anyone.
Stayed 4 nights in Mar 2026
Verified

10/10 Excellent

Igor

Liked: Cleanliness, staff & service, property conditions & facilities
Comfortable hotel, great service and amenities
Stayed 4 nights in Dec 2025
Verified

10/10 Excellent

Colleen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very happy with everything, although the staff at the restaurant on the 7th floor were not as warm as the rest of the staff, a little unwelcoming. The room and view were fantastic and we would return to this hotel again for sure.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Liam

Liked: Cleanliness, staff & service, amenities
Excellent, lovely staff, early check in for free at 7am.
Stayed 3 nights in Dec 2025
Verified

10/10 Excellent

Sheryl

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect hotel to stay in Hong Kong! Great view, breakfast and service! Thank you, kindly.
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, amenities
Room was clean and done to high standards everyday. Location is great as we know Hong Kong very well. Staff were excellent for the whole of our stay.
Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

Peng San

Liked: Cleanliness, staff & service
Very nice room clean and good service
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Lei

Liked: Cleanliness, staff & service, property conditions & facilities
Nice view and nice room
Stayed 3 nights in Dec 2025
Verified

10/10 Excellent

Suketu

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best hotel I have stayed in by far. The room was clean, bedsheets changed daily. The gym was well kept.
Stayed 4 nights in Jan 2026
Verified

10/10 Excellent

Attila

Liked: Cleanliness, amenities, property conditions & facilities
Hotel room, dining, lobby, and staff were exceptional. Great location, beautiful views. Great value, as well. Well done, Kerry Hotel!
Stayed 6 nights in Oct 2025
Verified

10/10 Excellent

Timothy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel is a little out of the city so I wouldn't reccomend it as a base to explore Hong Kong. The boats across stop quite early so you cant get back easily. The hotel itself is super clean and the staff are amazing. I had a grest stay for a business trip and a conference at the hotel.
Stayed 5 nights in Oct 2025
Verified

10/10 Excellent

SIU YING

Liked: Cleanliness, amenities, property conditions & facilities
The room was great. The staff was friendly and helpful.
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Lance

Liked: Cleanliness, amenities, property conditions & facilities
Clean room, great sea view! All staff member encounters were courteous and professional. My family had an excellent experience overall. We would recommend to our friends and family 100%!
Stayed 4 nights in Nov 2025
Verified

8/10 Good

Loan

Liked: Cleanliness, amenities
Clean room
Stayed 3 nights in Dec 2025