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"Great property and amazing rooms"

"We were there 4 nights and never had our room serviced {no clean towels or trash emptied}. On Monday there was one person trying to service the breakfast area while answering the phone and manning the front desk. He was doing his best but needed some one else to help. Also the facility is showing signs of age and maintenance is not sufficient"

"Breakfast was delicious"

"This was the most disgusting place I have ever been. There was stains on everything. The floors,curtains and walls had stuff stuck to them. The bedding was filthy. I wouldn't ever go back. It's a health hazard. Absolutely the worst."

"On site restaurant and bar were convenient and very nice. Walkable to restaurants. Very close to Indiana Dunes. Good WiFi. Clean. Hot tub and pool missed the mark in my opinion. Pool was rather chilly and hot tub doesn’t have bubbles. Maintenance said the tub is a spa so doesn’t have to."

"A basic hotel with a beautiful view of a lake full of wildlife. The Waterbird does not offer a lot amenities but it is clean and there are plenty of places to eat nearby. It is near the Dunelands and a good stage to run into Chicago. Bring binoculars for the birds."

"Gave us a 2 queen room instead of a king, would’ve preferred the other. The front desk didn’t allow late checkout even though the manager said it was okay a few days prior. I probably won’t go back."

"Rooms were dirty had to switch rooms 4 times"

"The property is pretty and very clean. We used the fitness room, but not the pool. Both were clean and quiet. We would stay there again."