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Rating 10 - Excellent. 0 out of 3 reviews" "
10 - Excellent
0
Rating 8 - Good. 2 out of 3 reviews" "
8 - Good
2
Rating 6 - Okay. 0 out of 3 reviews" "
6 - Okay
0
Rating 4 - Poor. 1 out of 3 reviews" "
4 - Poor
1
Rating 2 - Terrible. 0 out of 3 reviews" "
2 - Terrible
0
7.4/10
Cleanliness
8.0/10
Staff & service
6.0/10
Amenities
6.8/10
Property conditions & facilities
8.0/10
Eco-friendliness
Reviews
4/10 Poor
Chui Ting Natalie
12 May 2023
Liked: Staff & service
Disliked: Property conditions & facilities
The hotel is a bit too old and need a renovation, especially the bathroom and the toilet bowl.
The AC is too old and not cold enough. The pics are outdated.
No elevator. Not for people with many luggages to stay.
Staff allowed me to change another room but still quite disappointing.
Chui Ting Natalie
Stayed 1 night in May 2023
Response from Ava on 18 May 2023
Hi, Chui! We regret the unpleasant experience you had with us. We shall strive to meet up to your expectations so that we can make your stay comfortable with us. Looking forward to welcoming you soon with a delightful stay ahead :) Regards, Ava
Hi, Sabrina! Thanks for appreciating our efforts by rating us positively. Looking forward to hosting you again soon with a pleasant experience. Regards, Mike