C'haya Hotel in Tanjung Aru offers travelers relaxation with beautiful gardens, a rooftop terrace, an outdoor pool, and in-room WiFi, providing genuine tranquility.
Located in Tanjung Aru, a neighbourhood in Kota Kinabalu, C'haya Hotel is near the airport and near the beach. Sutera Harbour and Jesselton Point Ferry Terminal are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Tabin Wildlife Reserve and Tanjung Aru Perdana Park. Downbelow Adventure Centre and Aquascape Center are also worth visiting. Take the opportunity to explore the area for water adventures such as snorkelling. Visit our Kota Kinabalu travel guide
No.7 Jalan Tanjung Aru, Tanjung Aru, Kota Kinabalu, Sabah, 88100
What's nearby
Imago Shopping Mall
4 min drive - 3.9 km
Tanjung Aru Perdana Park
5 min walk - 0.4 km
Sabah State Mosque
3 min drive - 2.5 km
Gleneagles Hospital
4 min drive - 3.9 km
Sutera Harbour
5 min drive - 3.9 km
Getting around
Tanjung Aru Station
5 min drive
Kota Kinabalu (BKI-Kota Kinabalu Intl.)
12 min drive
Restaurants
Dian Dian
2 min walk
DAI JANG GUM ๅคง้ทไป
3 min walk
Restoran Era
3 min walk
Tanjung Seafood Restaurant
3 min walk
King Hu Restaurant
4 min walk
About this property
C'haya Hotel
Hotel near Imago Shopping Mall
At C'haya Hotel, you can look forward to a rooftop terrace, a coffee shop/cafe and a garden. The on-site restaurant, Amuse Cafe, offers breakfast, lunch and dinner. Stay connected with free in-room WiFi, and guests can find other amenities, such as dry cleaning/laundry services.
Other perks include:
An outdoor pool, along with sunloungers
Free self-parking
Cooked-to-order breakfast (surcharge), a 24-hour front desk and a lift
A vending machine, luggage storage and smoke-free property
Room features
All 66 rooms include comforts such as air conditioning and separate sitting areas, in addition to thoughtful touches such as free WiFi and safes.
Extra conveniences in all rooms include:
Bathrooms with showers and bidets
32-inch flat-screen TVs with premium channels
Separate sitting areas, separate dining areas and electric kettles
Daily cooked-to-order breakfast available 7:30 AM to 11:00 AM for a fee: MYR 15 to 30 for adults and MYR 15 to 30 for children
A coffee shop/cafe
A restaurant
Restaurants on site
Amuse Cafe
Things to do
Outdoor pool
Family friendly
Laundry facilities
Outdoor pool
Separate bedroom
Separate in-room dining area
Conveniences
24-hour front desk
ATM
Laundry facilities
Luggage storage
Vending machine
Guest services
Dry cleaning/laundry service
Housekeeping (daily)
Outdoors
Garden
Pool loungers
Rooftop terrace
Accessibility
Lift
More
9 floors
Smoke-free property
Room amenities
Bathroom
Bidet
Free toiletries
Hair dryer (on request)
Private bathroom
Shower
Towels provided
Entertainment
32-inch flat-screen TV with premium cable/satellite channels
Food and drink
Electric kettle
Free bottled water
Limited room service
Minibar
Separate dining area
More
Air conditioning
Desk
Iron/ironing board on request
Safe
Separate sitting area
Policies
Check-in
Check-in start time: 3:00 PM; check-in end time: midnight
Minimum check-in age - 18
Check-out
Check-out before noon
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Access methods
Staffed front desk
Pets
No pets or service animals allowed
Children and extra beds
Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available
Payment types
Important information
Fees
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
Cash deposit: MYR 100 per accommodation, per night
We have included all charges provided to us by the property.
Optional extras
Fee for cooked-to-order breakfast: approximately MYR 15 to 30 for adults and MYR 15 to 30 for children
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher and a smoke detector
We should mention
Pool access available from 8:30 AM to 6:30 PM
No pets and no service animals are allowed at this property
Property is also known as
C'haya Hotel Kota Kinabalu
C'haya Hotel
C'haya Kota Kinabalu
C'haya
C'Haya Hotel Kota Kinabalu, Sabah
C'haya Hotel Hotel
C'haya Hotel Kota Kinabalu
C'haya Hotel Hotel Kota Kinabalu
Frequently asked questions
Does C'haya Hotel have a pool?
Yes, this property has an outdoor pool. Pool access is from 8:30 AM to 6:30 PM.
Is C'haya Hotel pet-friendly?
No, pets are not allowed at this property.
How much is parking at C'haya Hotel?
Self-parking is free at this property.
What time is check-in at C'haya Hotel?
Check-in start time: 3:00 PM; check-in end time: midnight.
What time is check-out at C'haya Hotel?
Checkout is at noon.
Where is C'haya Hotel located?
Located in Tanjung Aru, this hotel is within 2 miles (3 km) of Tanjung Aru Perdana Park, Sabah State Mosque and Gleneagles Hospital. Queen Elizabeth Hospital and Imago Shopping Mall are also within 2 miles (3 km). Tanjung Aru Station is 21 minutes by foot.
Can I cancel my reservation for free and receive a full refund?
Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.
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Reviews
C'haya Hotel Reviews
8.0
Very good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.2
Cleanliness
7.0
Location
7.8
Staff & service
8.0
Property conditions & facilities
Rating 10 - Excellent. 61 out of 224 reviews
10 - Excellent
61
Rating 8 - Good. 109 out of 224 reviews
8 - Good
109
Rating 6 - Okay. 35 out of 224 reviews
6 - Okay
35
Rating 4 - Poor. 14 out of 224 reviews
4 - Poor
14
Rating 2 - Terrible. 5 out of 224 reviews
2 - Terrible
5
Reviews
Verified
6/10 Okay
Verified traveller
3 Feb 2025
one option close to airport
Not a hotel to say anything exciting about. Itโs ok if youโre looking for a place closer to the airport. TV was not working, internet disappointing, no breakfast on one day, the next day they had no jam for the toast, pool was very busy.
Rooms are ok though.
It was okay. Staff were professional but seems as if they're in mourning whenever I appeared. Conversations just stopped, etc. It's the hospitality industry. You might have to talk with people who don't look like you. Sorry. Rooms were fairly clean. The thing about the tourist tax and deposit was annoying. They only accept cash but there's no ATM in the lobby. I already paid online but I have to make a cash deposit and such. I asked for another towel because I had to use one for the floor and the other had fallen. They charged me 10 ringgit cash and did not return it upon check out. Why am I being charged for a towel that I am not going to keep?Modern aesthetic but it's pretty scuffed up. Carpeted corners have plenty of dust. Pool was running and seemed clean. Cafรฉ/Restaurant was clean. Food was fresh and reasonably priced. It an okay hotel.
Firstly, if you read that this hotel has a free shuttle from the airport, donโt believe it (like I did before I booked based on it). There is no shuttle and this is false advertising. Secondly, if you write to them via Expedรญa, other than them telling you there is no shuttle, you wonโt get any response to questions about taxis or any other forms of transport to get there. I tried three times with no reply. My advice is to download the Grab app (I read they took over Uber here) then use it with airport wifi when you arrive. I did and it worked perfectly (and the fare is about US$1 so a good tip in cash is well in order).
As for the hotel itself, the rooms are clean and modern so donโt be put off by the corridors to them. The pool area on the roof is quite nice (although the bar there is closed since covid) but there is nowhere to sit and if just one family with kids is there itโs not really worth staying around other than just to dip. I didnโt get to sample the breakfast as my flight (at 8.30am so not ridiculously early) meant I had to leave before it commenced. All in all, if you need a hotel for one night to make a connection next morning, this place will certainly do the trick.
Staff unhelpful - no luggage help for older couple.
Cafe closed on arrival; we were given the impression that it was closed permanently but we were surprised to find it open when checking-out without breakfast!
Corridors smelt musty.
So unfriendly and no information. Pool open but bar not, said could get breakfast, banner up but no activity. When checking in was told I had a free upgrade, then they in Malaysian changed their mind. Disappointed mis-informed. Room tired. No information given less room number and card. Cheap hotel.
We decided to stay here bcuz it said this hotel offers a free pickup from an airport. But there was no bus waiting for us and we had to pay 45Rk to texi driver to get to this hotel
Perfect for overnight stay. Late arrival and early flight departure. Close to the airport. Clean and spacious room. We stayed two times on this trip. Would stay there again.