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"The table clock had stopped. It's okay, but it would be nicer if it was working."

"Staff: very friendly. They are very responsive to my questions. I managed to ask for pick up service just several hours before my arrival. They are able to entertain my request. At the property, staff is very friendly. I feel at home. Location: the onsen hotel is near utsumi station. There is a free pick up service from the station. A wonderful sea view from the room. Can walk along the coast anytime. There are a lot of restaurants nearby. But we chose to dine in at the hotel. Cleanliness and size : clean and spacious. The hotel probably spends a lot of money on the maintenance. The hotel looks very grand but at the same time looks very ‘japanese’. I have been to many onsen hotels and I would say this one is the best at this reasonable price! Highly recommended if you go to Nagoya "

"Everything good."

"Nice view"

"Staff were very kind !"

"“Excellent stay — perfect for an overnight before my flight. Staff were welcoming, the room was spotless, and the shuttle/airport access made travel easy. Would stay again.”"

"Clean room, good Japanese breakfast. I didn't get a chance to check out the bath house."

"nice"

"awesome hotel, highly recommend "