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"I had an excellent stay at HOTEL MYSTAYS Fuji Onsen and would like to especially thank Ms. Sakahara, the front desk receptionist. She went above and beyond to help me recover a suitcase I accidentally left on the bus from Shinjuku. She was warm, professional, calm, and proactive, immediately contacting the bus company and station to assist me. Her excellent communication skills and genuine care turned a stressful situation into a positive experience. She is truly an outstanding employee and a great representative of the hotel. Combined with the comfortable rooms, relaxing onsen, and overall high quality of service, I would confidently give this hotel five stars and highly recommend it."

"The view is wonderful. Staff are nice and helpful, he suggested us a secret "

"Very clean room, friendly staff and great food nearby. If you’re looking to hit the FujiQ Highland theme park, this is your best option. "

"The rooms are nice. The view from the hotel of mt.fuji is insane. The breakfast was good also. The spa/onsen is soooo good. The downsides are it's kind of isolated and the food options there are very expensive."

"Literally the perfect hotel, 3rd visit in a year!"

"Our room had private onsen with lake view. Staff is accommodating, they also had free pick up service from Kawaguchiko station. "

"The view of Mt Fuji, no fuss check in and check out, warm, clean. "

"Otroligt onsen, otroligt rum, otroligt prisvärt!"

"Great service and amenity "