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"Loved it Would stay again"

"Good "

"Eleni and staff were very helpful, scheduling transfer, rental car, suggestions for trips etc. Very close to the beach & a short drive to Old Town. Would highly recommend this hotel in Chania."

"The property is beautiful and the staff is very welcoming and friendly. I do not think the property is at 5 stars as the finishings in the room and attention to detail seemed rushed. Our phone and air were not working, the phone was fixed but we got tired about asking for help with the air as the room gets very muggy because there is not ventilation and a lot of windows. "

"Staff were beyond helpful and nice. Beautiful hotel for those looking for a luxury feel and top location "

"We had a good stay overall, with a few things worth noting. The staff were excellent. Petros handled a leak in our room brilliantly and upgraded us to a suite while it was fixed. The bar staff were also very attentive and friendly. The main downside was the spa setup. For a hotel marketed as a 5* hotel and spa, it was disappointing that all facilities come at an extra cost. The sauna and jacuzzi require a private booking (30 minutes, €25–30 per person). The jacuzzi was also only lukewarm and only seemed to heat up towards the end, which goes very quickly. It was also a shame the indoor spa pool was closed. I understand this is no longer advertised, but it would have made a big difference, especially in bad weather. That said, the massages were excellent and worth the €50–60 per person. The hotel is a mix of old and new. The older side shows wear, with stains on couches and cushions, but the beds were comfortable and housekeeping was great. The suite was lovely. I would recommend paying extra for newer rooms in the spa building. Breakfast had nice touches like local honey, also given as a check-out gift, but vegetarian options were limited. Indoor seating can be tight in colder months. Overall, great service but not quite a 5* spa experience."

"The room was exactly like the pictures. Staff was friendly. Walking distance to many shops and restaurants. We loved our stay there."

"Very clean hotel with friendly staff, very nice and helpful personal (all), breakfast was very simple but very fresh and tasty, everyone can find something for yourselves "

"Clean room, staff very friendly"