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The Kooralbyn Valley

Photo gallery for The Kooralbyn Valley

Featured image
2 outdoor pools, open 8:00 AM to 9:30 PM, pool umbrellas, pool loungers
Balcony
Terrace/patio
1 bedroom, in-room safe, desk, blackout curtains

Overview of The Kooralbyn Valley

The Kooralbyn Valley

4 out of 5

3.7/5 Good

Guests rated this property 3.9/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Air conditioning
  • Spa
  • Restaurant

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • 48-hour vacancy between guest room stays
  • Hand sanitiser provided
1 Routely Drive, Kooralbyn, QLD, 4285

Explore the area

  • Popular LocationKooroomba Vineyards and Lavender Farm57 min drive
  • Popular LocationWarner Bros. Movie World71 min drive
  • Popular LocationSpringbrook National Park80 min drive

Choose dates to view prices

About this area

Kooralbyn

Located in Kooralbyn, The Kooralbyn Valley is in a rural area and in the mountains. Travelling with kids? Don't miss Rathdowney Information Centre & Historical Museum.

What's nearby

  • Rathdowney Information Centre & Historical Museum - 18 min drive
  • Mount Chinghee National Park - 38 min drive
  • Kooroomba Vineyards and Lavender Farm - 57 min drive
  • Warner Bros. Movie World - 71 min drive
  • Springbrook National Park - 80 min drive

Getting around

  • Gold Coast, QLD (OOL-Coolangatta) - 88 min drive

Restaurants

  • Lilies Restaurant & Bar — 1 min walk
  • Ringtails Cafe & Bar — 1 min walk
  • Valley Kitchen - 2 min walk

About this property

The Kooralbyn Valley

Family-friendly hotel with 3 restaurants and 2 outdoor pools
Along with 3 restaurants, this hotel has 2 outdoor pools and a full-service spa. Free WiFi in public areas is provided, as well as free self parking, a free area shuttle and a free manager's reception. Additionally, a golf course, 3 bars/lounges and a 24-hour fitness centre are on-site. All 100 soundproofed rooms feature free WiFi and MP3 docks. For a bit of entertainment, LCD TVs come with digital channels, and guests can also appreciate conveniences like fridges and coffee makers.
The Kooralbyn Valley offers 100 forms of air-conditioned accommodation which are accessible via exterior corridors, and features MP3 docking stations and a safe. Rooms open to balconies or patios. 40-inch LCD televisions come with digital channels. Guests can make use of the in-room fridges and coffee/tea makers. Bathrooms include a shower, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis. Renovation of all guestrooms was completed in June 2016.

Guests can play rounds at the 18-hole golf course and enjoy other recreation facilities including 5 outdoor tennis courts. 2 outdoor swimming pools and 2 hot tubs are on site. In addition to a kids' pool, other recreational amenities include a 24-hour fitness centre and complimentary bicycles.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Spring Waters Health Club has 4 treatment rooms, including rooms for couples. Services include massages and manicures and pedicures. The spa is equipped with a sauna.

The spa is open selected days. Children under 18 years old are not allowed in the spa without adult supervision. Guests under 18 years old are not allowed in the spa.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Property is disinfected with electrostatic spray
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the standard cleaning and disinfection practices of Count on Us (Wyndham)
Follows the industry cleaning and disinfection practices of Ecolab (third-party expert - Global), Intertek Cristal (third-party expert - Global) and Safe Travels (WTTC - Global)

Check-in

Contactless social distancing and check-out
Cashless transactions are available for all charges at the property
Guest rooms kept vacant for 48 hours between stays
Social distancing measures in place
Contactless room service is available.

Safety measures

Temperature checks given to staff
Hand sanitiser provided
Enhanced food service safety measures are in place
Individually wrapped food options available for breakfast, lunch and dinner
Reservations are required for the use of certain on-site facilities
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Motorhome/coach/lorry parking (free) on site
  • 24-hour return airport shuttle (surcharge)
  • Airport shuttle on request
  • Free local area shuttle

Food and drink

  • Buffet breakfast available for a fee daily 6:30 AM–9:30 AM: AUD 22.00 for adults and AUD 11.00 for children
  • 3 restaurants and 1 coffee shop/cafe
  • 3 bars/lounges
  • Free daily reception
  • Coffee/tea in a common area

Things to do

  • 24-hour fitness centre
  • 18 holes of golf
  • 2 outdoor pools
  • 5 outdoor tennis courts
  • 2 hot tubs
  • Arcade/games room
  • Basketball
  • Beach volleyball
  • Billiards/pool table
  • Children's pool
  • Free bike hire
  • Full-service spa
  • Golf driving range
  • Hiking/biking trails
  • Karaoke
  • Mini golf
  • Mountain biking
  • Playground
  • Tennis
  • Volleyball

Family friendly

  • 2 outdoor pools
  • Arcade/games room
  • Children's pool
  • Cots/infant beds (surcharge)
  • Free area shuttle
  • Laundry facilities
  • Mini golf
  • Playground
  • Fridge
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • ATM/banking services
  • Lift
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Golf lessons
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance
  • Wedding services

Languages spoken

  • Chinese
  • English
  • Japanese

Business services

  • Business centre
  • Computer station
  • Conference centre (4844 square feet of space)
  • Meeting rooms

Outdoors

  • Garden
  • Picnic area
  • Pool sunloungers
  • Pool umbrellas
  • Terrace

Spa

  • 4 treatment rooms
  • Couples treatment room(s)
  • Manicures and pedicures
  • Massages
  • Massage/treatment rooms
  • Sauna
  • Spa open selected days

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Grab bar near toilet
  • In-room accessibility
  • Low-height worktop and sink
  • Roll-in shower (select rooms)

More

  • Designated smoking areas
  • Renovated guest rooms – June 2016

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Cots/infant beds (surcharge)
  • Heating (climate-controlled)

Bathroom

  • Free toiletries
  • Hairdryer
  • Shower
  • Towels

Entertainment

  • 40-inch LCD TV
  • Digital channels
  • MP3 dock

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Fridge

Outdoor space

  • Balcony or patio

More

  • Access via exterior corridors
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofing

Similar properties

See similar properties

Policies

Check-in

Check-in from 2:00 PM - midnight
Minimum check-in age - 18

Check-out

Check-out before 10 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed (service animals welcome)
Service animals are exempt from fees

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are available for AUD 10.0 per night

Payment types

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for buffet breakfast: AUD 22.00 for adults and AUD 11.00 for children (approximately)
  • Airport shuttle fee: AUD 189 per vehicle (one way)
  • Late check-out is available for a fee (subject to availability, amount varies)
  • Crib (infant bed) fee: AUD 10.0 per night
  • Credit card charges are subject to a surcharge

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts Visa, Mastercard and American Express; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards

We should mention

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details 24 hours prior to arrival, using the contact information on the booking confirmation
Pool access available from 8:00 AM to 9:30 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Children under 18 years old are not allowed in the spa without adult supervision
Guests under 18 years old are not allowed in the spa

Property is also known as

Ramada Kooralbyn Valley
The Kooralbyn Hotel Beaudesert
Ramada Resort Kooralbyn
The Kooralbyn Valley Hotel
The Kooralbyn Valley Kooralbyn
Ramada Resort Kooralbyn Valley
The Kooralbyn Valley Hotel Kooralbyn

Frequently asked questions

Overall score and ratings

3.7

Good

Rating 5 - Excellent. 57 out of 221 reviews
5 - Excellent 26%
Rating 4 - Good. 80 out of 221 reviews
4 - Good 36%
Rating 3 - Okay. 49 out of 221 reviews
3 - Okay 22%
Rating 2 - Poor. 23 out of 221 reviews
2 - Poor 10%
Rating 1 - Terrible. 12 out of 221 reviews
1 - Terrible 5%

3.9/5

Cleanliness

4.1/5

Staff & service

3.1/5

Amenities

3.3/5

Property conditions & facilities

1/5 Terrible

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
The website and photos of this property are misleading, the property is very run down and old and mainly only good for golfers as the golf course is ok
Stayed 2 nights in Sep 2021

1/5 Terrible

Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Old outdated mouldy
Stayed 1 night in Aug 2021

4/5 Good

Travelled with partner
Liked: Cleanliness, staff & service, amenities
We liked the tranquil setting, wildlife etc. What was rather sad to see was the disrepair of the Hotel, badly in need of maintenance. We realise that this industry is suffering, but cleaning a balcony floor, a good scub is really not that difficult, Likewise for the balcony wall that had ingrained mould and is in need of a good scubbing as well. If there are no back to back bookings, which is most likely in this Covid period, there needs to be more attention paid for housekeeping to report this.So it can be adressed.
Stayed 3 nights in Jul 2021

3/5 Okay

Travelled with partner
Liked: Cleanliness, staff & service
The property was clean and tidy, but a little run down. Only the pavilion was open for dinner at night, which was a hit or a miss each night. Staff were lovely and polite.
Stayed 3 nights in Jul 2021

5/5 Excellent

Liked: Cleanliness, staff & service, room comfort
Nice relaxing weekend
The place is spectacular. Many options of things to do even if you don't play golf that seems to be the main attraction. All meals were great with a good variety. Unfortunately looks like maintenance hasn't been very thorough (probably die to Covid). All issues we had in our room were solved but sometimes you feel like some issues could have been prevented. In any case very enjoyable experience.
Stayed 3 nights in Jul 2021